Conversations with Chris

Only dental cave-dwellers over the last three years would have missed Marcos’s “Digital Growth Program" and his pioneering work on the successful integration of:The Dental Therapist;The Digital TCO;The Intra-Oral Scanner;The onsite digital lab.Now, we explore the next evolution in his thinking - The High Performance Dentist.In this conversation we explore how Marcos will:become Better, not Bigger;achieve Mastery not Growth.He is now deep in thought and analysis of how The Courtyard will devel...

I make no apology for saying that, if you don’t listen to this podcast in the next 12 weeks, then don’t bother at all.That’s because I wanted to talk to one of my best mates (and an expert on leadership) about how to deal with the situation we find ourselves in TODAY.In December, there was a short-lived sense of hope generated by the delivery of the first vaccines and the anticipation of some Christmas cheer.Soon enough we were slapped down by restrictions on our holiday activities and then, ...

I simply cannot believe that the last “Conversations with Chris” podcast was broadcast in February 2020 - but then again, we have all been a bit distracted and busy haven’t we?It would also be fair to say that the podcasting world has grown exponentially during 2020 and became a much favoured way of communicating in the year of Covid-19.However, my ever-watchful support team (a.k.a. Phillippa and Rachel) decided it was about time I got back in gear with this and so booked an interview time in...

It’s an absolute pleasure to engage in conversation with a best friend about his life.Most people in the profession would recognise Tim as the owner of Elmsleigh House Dental Clinic (EHDC) - a specialist referral practice in Farnham, Surrey - one of a decreasing number that are still owner-managed and not gobbled up by a dental corporate.Tim has built from next to nothing one of the best in it’s breed - but there is more to him than that.I haven’t met many people who I could confidently descr...

This month’s fascinating conversation began at a 2019 dental trade show, when I made the time to sit down with Shaz and find out more about his company.I quickly discovered that Shaz isn’t a showman or a salesman, in fact 7/8ths of the person I met spends most of the time below the surface. The more I listened to Shaz’s story, the more I liked him.Here we join him on his journey from 17-year old graphic designer in the bedroom of his parent’s home to an “office” in the garage where he spent t...

Chris Burton is, by his own admission, a good dentist but reluctant businessman.We travel with Chris from school in Bolton to university in Newcastle (an experience he did not enjoy) and on to the practice he owns now as a newly qualified Vocational Trainee.The journey from VT to associate to owner should have been an upward climb but events conspired to reverse the direction.Yet at age 37 he is the owner of a beautiful private practice in rural North East England, with an enviable post-gradu...

There are some people in the dental landscape who really need no introduction.Even more reason, in my opinion, to get behind the scenes with Ash and find out where he comes from and how his extraordinary career developed as THE go to guy for communication skills training in dentistry.I’m going to let you into a secret - back in the summer, Ash cycled the 26 miles each way from his house to mine, so that we could record the first version of this interview.Can you imagine my horror when I...

Louise Spry is one half of the man and wife team who opened a private squat in Maidstone back in 2008 (exactly one month after the global banking collapse).Louise as Practice Manager and Marcus as Principal Dentist have built Fresh Implant + Dental Care to over £1m per annum of sales in a beautifully branded and presented location that occupies a secluded (but very pretty) office complex on the outskirts of the town. There is little or no drive by or walk by - only neighbouring small bus...