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Introducing a podcast for leaders and managers seeking excellence in their business ventures. Stay updated on the latest trends and best practices, with new episodes every 2 weeks featuring prominent guests. Learn from experts and my own experiences in business excellence since 2000, as a consultant and C-Level executive. Get practical tips to improve business performance, employee and customer satisfaction. Tune in to solve everyday management challenges and elevate your business.
- 20 - Master the Magic of Creating Empowered and Happy Organizations with Jack Skeels
Have you ever wondered how to master the magic of creating empowered and happy organizations?
In today's episode I speak with Jack Skeels, a former RAND senior analyst, and currently CEO of AgencyAgile, an Agile transformation and coaching firm that helps agencies, consultancies, and other complex service organizations go better, faster, and happier.
His career includes leading Sapient’s 105-person Los Angeles office and founding and executive roles in multiple startups. He is a coach to executives, a thought-leader, and wakes every day driven to create a revolution in leadership and management practices, optimal organization design, and delivery excellence.
Jack shares his personal journey, underscoring the pivotal moments that shaped his understanding of effective management practices. Highlighting the importance of supporting weaker employees, Jack stresses the significance of promoting a positive work environment to drive organizational growth and employee satisfaction.
He discusses the substantial impact of employee happiness on overall organizational performance, shedding light on its often underestimated significance.
Concluding the conversation, Jack shares insights into the skills and traits essential for effective management, touching upon the concept of situational leadership.
Join us as we share the secrets to creating empowered and happy organizations with Jack Skeels, a thought leader and advocate for revolutionizing leadership and management practices.
Timestamps:
[03:10]Jack Skeels' Journey and Passion.
[09:53]“Unmanaged – Master the Magic of Creating Empowered and Happy Organizations.” Summary of the Book.
[12:35]The Importance of Developing Weaker Employees.
[16:05]Measuring Employee Happiness.
[20:52]Root Causes of Ineffective Managers.
[27:05]The Hidden Cost of Project Contagion.
[30:03]The Importance of Celebrating Project Endings.
[32:30]The Concept of Productive Flow.
[34:45]Addressing the Meeting Culture.
[41:33]Key Challenges and Opportunities Faced by Leaders Today.
[43:10]TheLayer Cake Organization.
[48:05]What Makes a Good Manager.
[50:53]Managing by Method.
[53:30]ActionableAdvice for Managers.
[55:18]Situational Leadership.
[58:00]Services Offered by Jack and Where to Find Him.
Books mentioned in the podcast:
Henry Mintzberg “Managers Not MBAs”.
Edgar Schein “Humble Inquiry”.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Jack Skeels:
LinkedIn: https://www.linkedin.com/in/jackaskeels/
Website: https://agencyagile.com/
Book: Jack Skeels “Unmanaged: Master the Magic of Creating Empowered and Happy Organizations”
Where to find WAVE-Business Excellence Footprint:
Website: www.wave-bef.com
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube: https://www.youtube.com/@wavebusinessexcellencefoo 1034
Instagram: https://www.instagram.com/wave.bef/
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Feel free to contact Wave team at any time.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
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For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-manage
Wed, 27 Mar 2024 - 1h 01min - 19 - How Environmental Sustainability Initiatives Boost Overall Business Excellence with Kumar Vijayendra
Have you ever wondered about the profound connection between achieving business excellence and ensuring environmental sustainability? Well, today's episode is all about that connection.
We speak about the importance of sustainability in business, particularly for small businesses, sharing a success story of a local coffee shop.
Joining us is a prominent guest, Kumar Vijayendra, an accomplished author and speaker recognized for his expertise in Sustainable Operations Management. With an international perspective and nearly two decades of experience in driving operational excellence, Kumar is on a mission to guide businesses towards strategies grounded in the 4Ps of Sustainability - People, Planet, Profit, and Purpose.
Kumar's thought-provoking articles have been featured in leading trade journals and respected research publications. His newly released book, "The Sustainable Entrepreneur", provides invaluable insights on leveraging sustainability for enhanced environmental impact and profitability.
As President of Footsteps and serving on various boards, Kumar's expertise is recognized across industries. He has been invited as a member of the Forbes Business Council in recognition of his thought leadership and contribution to small business sustainability.
Kumar holds an MBA from the University of Pittsburgh with a certification in Sustainability. He is a certified Six Sigma Green belt, a Certified Scrum Master, and a certified executive coach.
I am thrilled to introduce you to my amazing guest, Kumar :-)
Timestamps:
[03:50]Kumar’s Journey Highlights and Discovering and Nurturing His Passion.
[08:45]A dive Into Kumar’s Recently Published Book, "The Sustainable Entrepreneur."
[15:20]The Four Ps: People, Planet, Profit, and Purpose.
[22:15] Attracting People Resonating with Your Purpose and Objectives.
[24:40]Small Business Challenges.
[27:45]Inspiring Success Story from a Community Oriented Local Coffee Shop.
[34:103]Kumar's Services and Contact Information.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Kumar Vijayendra:
LinkedIn: https://www.linkedin.com/in/Kumar-Vijayendra/
Instagram: https://www.instagram.com/iamkumar_v/?igshid=MzRlODBiNWFlZA%3D%3D
Facebook: https://www.facebook.com/profile.php?id=100090709182026
Website: https://iamkumarv.com/
Where to find WAVE-Business Excellence Footprint: Website: www.wave-bef.com
LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/
YouTube: https://www.youtube.com/@wavebusinessexcellencefoot1034
Instagram: https://www.instagram.com/wave.bef/
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:
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For Employees: https://www.wave-bef.com/courses-for-employees
For Managers: https://www.wave-bef.com/courses-for-managers
Mon, 26 Feb 2024 - 37min - 18 - Mastering the Art of Networking as a Key to a Greater Success with Matt Sitter
In today's episode, we explore the power of networking for achieving career goals.
Our guest, Matt Sitter, who lives in San Francisco, is the CEO of AFN (Advantage Foundry Network), which is a global CEO Network dedicated to finding opportunity in change. In this role, Matt enables the collective and diverse wisdom of AFN’s membership to help Leaders deal with challenges, from dealing with their board to aligning their teams to driving their products into new markets.
He eagerly embraces his vocation, building great relationships, teams, organizations, and networks. He is also the Founder and Principal of Kinetic Path, offering executive coaching, leadership development programs, and analysis of team effectiveness.
Matt has created tools for communication assessment, leader prioritization, and meeting optimization, advising leaders across diverse industries such as Technology, Private Equity, Hedge Funds, Defense, Real Estate, Healthcare, and more.
With a background in optimizing performance as a senior leader at organizations like the McChrystal Group, Matt's philosophy is shaped by collaborations with industry leaders, the military, and the public sector.
I am thrilled to introduce you to this amazing guest, Matt :-)
Timestamps:
[02:23]Explore our guest's business trajectory and passion.
[05:15]Delve into the role of networking for managerial and senior leaders' business success.
[08:05]The significance of growing and nurturing managers' networks.
[12:10]Qualities of an outstanding networker.
[14:50]A well-known figure with exceptional networking skills.
[16:30] About AFN (Advantage Foundry Network) and its offerings.
[20:40]Insights on what CEOs worldwide are sharing about their current challenges today.
[22:13]Actionable tools and techniques for managers post podcast.
[26:08]Where to connect with Matt.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Matt Sitter:
Advantage Foundry Network - Website
Kinetic Path LLC (thekineticpath.com) - Website
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Wave Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - Website
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Mon, 05 Feb 2024 - 29min - 17 - The Mojovation Effect: Leadership and Company Culture with Joe Apfelbaum
In today's episode we are going to speak about optimizing leadership skills, company culture and boosting “Mojovation”, which is a word used frequently by Joe Apfelbaum.
I have the pleasure of introducing you to Joe. He is the CEO and founder of Ajax Union, a B2B digital marketing agency in Brooklyn, NY. He’s a business strategist, LinkedIn expert, and Certified Google Trainer.
He enjoys speaking and writing about digital marketing, professional networking, and personal development in his seminars, webinars, and articles.
Joe is an author of various books. He has built several multi million dollar businesses. I am personally inspired by Joe’s high energy and positivity.
He is on a mission to help 1,000 hungry entrepreneurs go from frustration to ‘Mojovation’ via his online courses, books, and speaking engagements.
I am thrilled to introduce you to my amazing guest, Joe.
Timestamps:
[02:40]Joe’s path to passion.
[05:35]“Mojovation”: a deep dive into joe Apfelbaum's motivational world.
[07:52]Joe’s insights on traits of a good leader.
[10:15]Skillful leadership: Joe’s personal journey of growth.
[12:10]Joe on identifying and nurturing team leaders.
[14:45]Cultivating company culture.
[18:15]Joe shares insights on modern leadership challenges.
[19:40]Joe Apfelbaum’s do's and don'ts of strengthening your brand.
[22:40]Author spotlight: exploring Joe’s books on leadership and growth.
[26:40]Joe’s services and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Joe Apfelbaum, his products and services:
Evyrgreen Networking: Overview - LinkedIn
Recommended WAVE courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Mon, 15 Jan 2024 - 30min - 16 - Conversation with SCRUM master, Rick Morris
Excited to introduce our next podcast episode with the remarkable Rick A. Morris!
Rick is a certified Scrum Agile Master, best-selling author, and sought-after international keynote presenter. With credentials like PMP, MPM, Scrum Agile Master, and more, he's made a lasting impact across various industries. Rick has over 100 successful Project and Portfolio Management implementations to his name.
As the author of four books, including the Amazon #1 best-seller "No Day But Today!" and a regular voice on "The Work/Life Balance" radio show, Rick's insights are invaluable. He's now the National Delivery Lead for Enterprise Portfolio and Program Management Services at Centric Consulting, continuing his pursuit of excellence.
Today, our conversation explores SCRUM's compatibility with other project management methodologies.
If you already heard the conversation with Rick in the First WAVES podcast, then please note that this is the same recording, because I find this content very helpful for you as a manager as well.
Timestamps:
[03:20] Rick’s journey to where he is today.
[09:45] Exploring the world of SCRUM/Agile.
[14:55] The first steps in implementing Agile.
[26:30] Pros and cons of the SCRUM method.
[28:25] Agile vs. other project management methods: a closer look.
[31:20]Rick Morris: author of insightful books.
[39:05]Project manager at GE.
[42:50] Services offered by Rick and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Rick Morris:
Rsquaredconsulting.com - Website
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Feel free to contact Wave team at any time.
Wed, 06 Dec 2023 - 46min - 15 - Elevate Your Leadership: Recognizing the Right Moments for Growth with Mustafa Ammar
Think about how long you'll be working in your life. You should enjoy what you do because it makes you a more energetic and enthusiastic leader.
I'm excited to introduce our special guest, Mustafa Ammar. He's from Egypt, and he's traveled all over the world and is fluent in seven languages! Just like me, he thinks of himself as a global citizen.
Mustafa helps people make smart career moves. In other words, he's an expert at making your job feel less like work. Your job should be something that makes you happy and adds value to your company. If your job makes you tired and unhappy, it's harder to be successful.
Mustafa has changed careers many times, and he can give you the tools to make your next career move easier and less stressful.
He's been successful in many different fields, like pharmacy, working as a diplomat in China and Malawi, and in a big bank. Through it all, he focused on living his dream life, not the life others expected from him. He wants to help you make those big career changes, so you can follow your passions with confidence.
In his company called "The Passion MBA," they have a step-by-step plan for people who want to change careers, and they guide you, so you don't take big risks in your career change.
Timestamps:
[03:35]Managers thrive with motivated employees. Explore reasons behind hesitations in pushing employee development.
[08:05] Indicators of employee satisfaction or dissatisfaction. Learn the manager's role in guiding growth.
[11:27]Strategies for managers to support employee development.
[14:35]Do managers truly face limited growth prospects?
[18:10]Signs that indicate when it's time for a manager to consider moving on.
[20:30]Effective ways for managers to transition without “burning bridges”.
[22:05]Mustafa's book, "Time to Move On," and its benefits for middle and senior managers.
[25:05]Advice for managers taking their next career steps.
[26:13]Explore Mustafa's "Passion Blueprint" methodology for leadership development.
[29:55]Mustafa's services supporting managers and leaders.
[31:42]Cross-cultural aspect of leadership development.
[40:40]Where to find Mustafa Ammar?
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Mustafa Ammar:
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Wed, 15 Nov 2023 - 43min - 14 - Narrative Excellence: Advancing Your Storytelling Skills with Doug Thompson
In today's episode we delve into the art of storytelling and explore how you can learn a couple new tips and tricks to further improve your presentation and meeting skills.
It's my privilege to introduce you to Doug Thompson, a resident of Austin, Texas, and a seasoned storyteller plus TEDx Speaker. He specializes in telling stories and helping others learn storytelling skills and makes complex topics understandable for everyone.
He spent over two decades at Microsoft as their Director Technology Strategist and Artificial Intelligence Ambassador.
Today, Doug is the Chief Education Architect at Tanium, and he also hosts his own podcast titled The Doug Thompson Podcast.
Timestamps:
[01:35]Doug’s journey to storytelling.
[06:40]World-renowned individuals who have successfully applied storytelling techniques.
[08:40]The secrets of effective storytelling.
[11:50] The art of listening; good storyteller is a better listener.
[18:00]The power of storytelling in the modern corporate world: transforming employees and managers.
[22:15] Incorporate storytelling techniques into meetings and acquisitions.
[28:30]3 Do's and don'ts for storytellers.
[41:25] Exploring Doug Thompson's offerings and reach.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Doug Thompson:
Doug Thompson TedX Talks - YouTube
Where to find WAVE Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended for career development:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Feel free to contact Wave team at any time.
Wed, 25 Oct 2023 - 44min - 13 - Lean Practices Across Industries: Top Lean Books by Mark Graban
This conversation is the same recording that was posted on the First Waves for Employees platform but also has a significant value to management.
Today's episode is all about Lean, Continuous Improvement and much more. Mark Graban is an internationally recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working in multiple industries to apply methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.
He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. Mark is also a Senior Advisor to the software company KaiNexus.
He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.
He is the author of "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement "(Productivity Press) and co-authored “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Both books received the prestigious Shingo Research Award. He was the editor of the anthology "Practicing Lean." Another successful book by Mark is titled "Measures of Success: React Less, Lead Better, Improve More."
He has recently published a brand-new book called, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.”
Timestamps:
[03:00] Exploring Mark's passion and his journey to his current work.
[06:37] Understanding the application of Lean in healthcare and its differences and similarities compared to other industries.
[10:40] Example of a Lean deployment in a hospital.
[15:40] Discovering strategies for maintaining Lean sustainability in hospitals with high staff rotation.
[21:05] Learning about Mark's award-winning books and the process behind receiving the prestigious Shingo Award.
[23:35] Exploring the content of Mark's book titled "Measures of Success: React Less, Lead Better, Improve More."
[27:45] Gaining insights from Mark's book "Practicing Lean: Learning How to Learn to Get Better... Better."
[30:00] Diving into Mark's latest book, "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
[38:30]How to combine innovation with process improvement.
[40:40] A practical takeaway or tool for enhancing workplace efficiency.
[43:25] Discovering the services Mark offers and where listeners can connect with him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Mark Graban:
Mark Graban (@mgraban) - Instagram
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Courses recommended by Wave-BEF:
Wave Business Excellence Footprint - website
Six Sigma White Belt Training | WAVE-BEF Academy
Lean Practitioner Training (English) | WAVE-BEF Academy
Feel free to contact Wave team at any time.
Wed, 04 Oct 2023 - 47min - 12 - Things You Might Not Know About Design Thinking! with Dean Meyers
In today's episode we will speak Dean Meyers from New York, a design thinking and innovation trainer, coach, and consultant. He has been teaching people how to apply visual thinking and design thinking in technology since the Macintosh arrived on desktops with the first graphical user’s interface.
He has employed techniques including graphic facilitation and LEGO® SERIOUS PLAY® to help entrepreneurs, startups, managers, and C-suite decision makers do better work, build stronger teams, and become more than design thinkers: they are design DOERS. His motto is, "Be Brave and ITERATE!".
Dean is one of the authors of "The World of Visual Facilitation", and he is a former faculty member of the American Management Association. Today, he is applying all his experience and skills at U.S. Bank as the innovation facilitator.
I am excited to introduce you to this amazing guest, Dean.
Timestamps:
[01:45] From start to success: Dean’s journey.
[06:30] Exploring design thinking and innovation.
[10:40] Design thinking solutions for your business.
[14:00] Timelines in design thinking projects.
[19:00] Design thinking triumphs in various sectors.
[20:50] Placing your design thinking team in the hierarchy.
[25:30] Mistakes in design thinking implementation.
[26:55] Ensuring long-lasting and sustainable design thinking results.
[30:00] Calculating ROI with design thinking.
[34:45]Pilot testing design thinking.
[36:10] Global digital design thinking strategies.
[37:25] Harmonizing design thinking with other programs.
[43:05] A quick design thinking tool.
[44:40] Where to find Dean.
Freebie - Value Proposition Canvas video tutorial by WAVE
Where to find Dean:
email: Dean@deanmeyers.net
Courses for career development recommended by Wave:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Wed, 13 Sep 2023 - 47min - 11 - Becoming an Exceptional Leader: The Power of Emotional Intelligence with Diana Lowe
In today's episode we are going to speak about the essence of emotional intelligence and its profound impact on leadership. While often overlooked as a leadership quality, many forward-thinking organizations now integrate emotional intelligence into their hiring process.
Reflecting on my career journey, EI was probably one of the key drivers that helped me climb the corporate ladder so quickly, despite being the youngest and the least experienced person at the time.
In this episode my special guest speaks about how working with emotional intelligence can make you understand your team members better and inspire greater motivation, job satisfaction and elevated performance.
I'm excited to introduce our esteemed guest, Diana Lowe, an authority in emotional intelligence.
Diana is the CEO of Blue Light Leadership, a company dedicated to cultivating emotional intelligence among remote leaders. She is an executive coach who works with directors to C-Suite executives in Fortune 500 companies to transform their team spirit and communication, resulting in turning low-performing teams into highly productive and engaged teams. Her company focuses on using evidence-based research from positive psychology to combat rising stress and anxiety so you as a leader can thrive in navigating uncertainty.
Timestamps:
[02:40] Exploring the path to Diana’s passion discovery.
[07:55] Discovering the link between emotional intelligence and leadership.
[13:35] Emotions run everything we do.
[15:20] Modern epidemic of loneliness.
[16:00] Using EI to gain deeper insights into the team.
[17:25] Empowering listeners with an actionable task.
[24:40] Navigating situational awareness; clarity and autonomy.
[26:20] Working on our emotional vocabulary.
[35:10] Diverse approaches to handling unpleasant situations.
[38:15] Is your inner narrative reflecting the reality?
[39:55] Services provided by Diana and details on where to find her.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Blue Light Leadership - Emotional Intelligence Training For Leaders - Website
Diana Lowe - Emotional Intelligence Expert - Instagram
Recommended by Diana test to take:
Personality Test, Personality Assessment: VIA Survey | VIA Institute (viacharacter.org)
MBTI test (www.themyersbriggs.com)
Where to find Juan and WAVE-Business Excellence Footprint and recommended courses:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Thu, 24 Aug 2023 - 44min - 10 - Applying The Principles of Amazon’s Jeff Bezos to Grow Your Business with Steve Anderson
In today's episode, we dive into the fascinating world of applying Amazon's principles to your company. Besides Jeff Bezos, there is another person who can tell us more. His name is Steve Anderson, and he is an expert in strategic risk and business growth.
Drawing on decades of experience in the insurance industry, he wrote the book called, “The Bezos Letters: 14 Principles to Grow Your Business Like Amazon”, which has become a Wall Street Journal, USA Today, and international bestseller. With hundreds of thousands of followers, Steve has been handpicked by LinkedIn as one of the world’s most influential thought leaders. He is also Co-founder and CEO of the company called Catalyit.
Get ready to be inspired as we introduce you to our exceptional guest, Steve Anderson, and explore the powerful strategies he has to share.
Timestamps:
[01:40] Introduction and Steve's journey to where he is today.
[05:20] What intrigued Steve about Jeff Bezos?
[07:20] Jeff Bezos' principles for Amazon's growth and their relevance to all businesses.
[16:30] The importance of being obsessed with customer business, not just customer focused.
[17:50] The 3 Customer Experience Pillars and their implementation in your own company.
[20:15] Amazon’s rating and reviews plus questions feature.
[22:35] Prime, customers’ needs and customer focus.
[27:50] The significance of the "It's Always Day 1" mindset for business growth.
[32:30] Two types of decisions companies can make according to J. Bezos.
[36:50] “The Bezos Letters. 14 Principles to Grow your Business Like Amazon” book.
[37:40] Criticism faced by Amazon.
[37:40] Services provided by Steve and where to find him.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Steve Anderson:
The Bezos Letters by Steve Anderson and Karen Anderson - Book
email: steve@thebezosletters.com
Links to recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - Website
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Thu, 03 Aug 2023 - 46min - 9 - How to Make Your Digital Transformation Journey a Success with Ali Davachi
Today's episode is all about the world of IT and your company’s digital transformation.
My special guest is Ali Davachi, who is a Forbes Author, a digital transformation expert and Founder/CEO of Realware LLC. His goal is to provide frictionless technology that liberates business and accelerates outcomes.
Ali says that the best businesses have a “secret sauce”, which is their unique value, that makes them distinctive to other similar businesses and powers their success. And yet when they try to leverage technology that promises to optimize and accelerate their business, they find that the technology forces process changes that compromise their unique value. This is where he and his team can make a digital transformation journey a successful one!
I am excited to introduce you to this amazing guest, Ali.
Timestamps:
[01:35] Ali’s story and his background.
[07:10] Key questions for business leaders prior to technology/process upgrade.
[12:10] Dangers of IT systems taking on a life of their own.
[15:10] Ali’s book “Rapid Transformation - An Outcomes-Based Approach to Drive Results”. Insights into the “RAPID” method of development.
[20:50] Importance of business change management in digital transformation.
[22:30] Changing organizational mindset for outcome-driven IT and transformation.
[26:50] Managing risk in digital transformation.
[30:10] Varying definitions of risk across different regions.
[32:40] Three key questions before embarking on a digital transformation.
[33:30] Ali’s services and contact information.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Ali:
Realware - Website Ali Davachi - Website Ali Davachi - LinkedIn Ali Davachi - Twitter
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Sun, 16 Jul 2023 - 37min - 8 - Breathing Techniques for Effective Leadership with Fleur Conway
Today's episode delves into the fascinating realm of optimizing your managerial skills through the power of breath. Join me in welcoming our incredible guest, Fleur Conway who is originally from England and now residing in Spain. Over the years, she has gained much knowledge and experience in many areas of health and well-being.
Fleur's impressive credentials include:
· Buteyko method breathing instructor
· Oxygen advantage advanced instructor
· Low pressure fitness trainer
· Emotional life coach
· Bach flower therapist
With her diverse skill set, Fleur´s aim is to help us find our balance in all aspects of our life by focusing on breath, body, mind and soul using easy and accessible tools.
I am thrilled to introduce you to my amazing guest, Fleur :-)
Timestamps:
[01:42] The importance of proper breathing.
[05:10] The location of the diaphragm.
[08:35] Techniques for exercising the diaphragm.
[12:30] Uncovering the reasons for losing our natural breathing instinct.
[15:22] Enhancing managerial resilience: preparing for stressful situations.
[23:30] Functions of the vagus nerve.
[20:55] Post-stress relief: recommendations for calming the nervous system.
[26:55] How proper breathing enhances managerial skills.
[29:05] Overview of services Fleur offers to clients.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Fleur Conway:
Well-Being For Children: A handbook for parents to support the emotional well-being of their children Co-authored book.
Recommended courses:
Wave Business Excellence Footprint - website
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Sun, 02 Jul 2023 - 31min - 7 - Master Your talk as a Manager with Brenden Kumarasamy
In this episode, we explore the art of mastering your talk. Our words have the power to make a lasting impact, whether positive, neutral, or negative. Drawing from my 20+ years in senior management, I've witnessed firsthand the influence of effective communication on overall business performance. As managers, we operate in a people-centric realm and must equip ourselves with the tools and tricks for effective interpersonal communication.
I have the honor to present you an amazing guest from Canada. His name is Brenden Kumarasami, who is the founder of MasterTalk, where he helps us master the art of public speaking and communication. Through his channel, "Master Your Talk," he addresses the challenges people face when speaking on stage, empowering them to deliver confident and compelling presentations.
In this discussion, we focus on the significance of presentation and communication skills specifically for managers. Whether you oversee a team or regularly interact with higher-level executives, this episode provides invaluable insights.
It's my pleasure to introduce you to the remarkable Brenden Kumarasamy.
Timestamps:
[02:23] Discovering Brenedn’s passion and the birth of MasterTalk?
[04:23] The power of effective communication; why managers must muster presentation skills.
[05:40] Most common communication challenges faced by managers.
[10:54] Key tricks for maintaining a powerful voice.
[14:30] Brenden’s definition of a manager who is a good communicator and presenter.
[16:47] Brenden’s services offered to his clients.
[18:25] How to deliver constructive feedback to underperforming employees.
[23:57] On-stage strategies; recommendations for managers during presentations.
[27:06] Discover more about Brenden Kumarasamy's coaching services and online presence.
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Where to find Brenden and MasterTalk:
Free Workshop to Improve Communication Skills
Recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find WAVE-Business Excellence Footprint:
Juan Eduardo Steigerwald - LinkedIn
Wave Business Excellence Footprint - website
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Mon, 19 Jun 2023 - 29min - 6 - Who should I train and how many should I train under the Business Excellence program? with Juan Steigerwald
One of the frequently asked questions I receive from managers is: Who should I train when I want to start a Business Excellence initiative? This query can arise from a person who already has a program running or is considering starting one. Prepare to be surprised by some of the answers!
In this episode, I will provide you with numerous strategies for selecting the ideal candidates for your program.
And that's not all! I've also included three freebies to enhance your journey:
1) Action Plan
2) The Modular Development Plan for Employees and Managers (link available to download as a freebie)
3) Trainee Selection Template (link available to download as a freebie) 3 Freebies "Who Should I Train and How Many?"
I will also provide you with 10 fundamental questions you need to ask yourself when selecting the right people.
Furthermore, I discussed the 7 do´s and the 5 don´ts when it comes to selecting your trainees.
A common question that arises is: How many should I train and is there a limit to the number of people that should be trained? Finding the answer was not an easy task, but after numerous deployments, I have discovered the precise "tipping point." There are specific certification levels and training types where a limit exists on the number of people that should be trained. If we exceed this limit, it will not be ideal for the organization.
Enjoy this episode and gain valuable insights!
Timestamps:
[1:25] Who should I train and basic information of the training types.
[9:24] Example of one of my employees.
[13:50] Ideas for your “High Performers Program”.
[15:15] 10 basic questions to ask yourself when choosing a trainee.
[20:22] 7 do´s when selecting your trainees .
[21:46] 5 don´ts when selecting your trainees.
[25:06] Is there a limit to the number of people I should train? How many should I train?
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Links to websites and products:
3 Freebies "Who Should I Train and How Many?"
Wave Business Excellence Footprint - website
Lean Six Sigma Yellow Belt Training - WAVE-BEF Academy
Six Sigma White Belt Training - WAVE-BEF Academy
Lean Six Sigma for Managers (LSSfM) Course - 1.5 min video
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contactWave team at any time.
Wed, 31 May 2023 - 28min - 5 - Business-Exzellenz erreichen: Einblicke und Implementierungstipps vom CEO von Focus & Flow, Hakan Seyhan
Note to the English-speaking community: This is the bonus episode in German, serving as a follow-up to the exclusive interview with Hakan Seyhan, Episode 4.
Ich habe das Vergnügen, Hakan Seyhan vorzustellen. Wir haben uns vor vielen Jahren kennengelernt, als ich als Chief Quality Officer tätig war und Hakan als Senior Manager & Master Black Belt arbeitete. Er half mir bei der Implementierung von Business Excellence und war Trainer und Coach für über 100 Personen im Unternehmen. Seine Leidenschaft für Prozessverbesserung und Coaching ist erstaunlich. Er gründete 2021 die erfolgreiche Focus & Flow GmbH. Wir arbeiten eng zusammen und unterstützen uns gegenseitig. In unserem Podcast spricht Hakan über Business Excellence, den Reifegrad von Programmen und häufige Fehler bei der Einführung. Er teilt Best Practices und zeigt, wie LSS erfolgreich mit agilen Methoden kombiniert werden kann.
Es ist mir eine große Freude, Hakan vorzustellen.
Zeitstempel:
[03:50] Definition von "Business Excellence" nach langjähriger Beratungserfahrung.
[08:07] Messung des Reifegrads eines Business Excellence-Programms durch Manager.
[11:14] Häufige Fehler bei der Einführung von Business Excellence-Initiativen.
[14:55] Sicherstellen des langfristigen Erfolgs von Business Excellence- und Qualitätsprogrammen.
[17:45] Kombination von LSS und Agile in der Praxis und ein Beispiel.
[22:15] Erste Fragen und Aufgaben für einen Geschäftsführer, der ein Business Excellence-Programm starten möchte.
[24:35] Umsetzung eines Business Excellence-Programms ohne Unternehmensnamen.
[26:01] Messbare Ergebnisse und ROI-Berechnung.
[29:07] Informationen über Focus & Flow, Auftrag und Zukunftsvision.
Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan
Hakan und Focus & Flow Koordinaten:
Focus & Flow GmbH Unternehmensprofil - LinkedIn
FOCUS & FLOW GmbH Unternehmensberatung Deutschland - Unternehmenswebseite
Email: hello@f-and.com
Juan und WAVE-Business Excellence Footprint Koordinaten:
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
Wave Business Excellence Footprint - Unternehmenswebseite
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Links zu Kursen und Produkten:
Courses For Managers - Wave (English)
Courses For Employees - Wave (English)
1,5-minütigen Video Trailer zum Lean Six Sigma for Managers (LSSfM)-Kurs (English)
Kontakt: WAVE Team
Wenn die Links auf Ihrer Plattform nicht anklickbar sind, greifen Sie bitte direkt auf unsere Website unter der Kategorie 'Podcasts' auf www.wave-bef.com zu.
Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan
Sun, 21 May 2023 - 34min - 4 - Achieving Business Excellence: Insights and Deployment Tips from Focus & Flow CEO, Hakan Seyhan
In this podcast episode, I have the pleasure to present you an amazing guest from Germany.
His name is Hakan Seyhan. We met many years ago, during the days when I was working as Chief Quality Officer at a large multinational corporation and Hakan was working as a Senior Manager & Master Black Belt at a prominent Lean Six Sigma consulting firm in Germany. He helped me implement Business Excellence and was a trainer and coach for more than 100 people in the company covering nearly a dozen business entities.
In year 2021 he established a successful consulting company in Germany called, Focus & Flow, where he is a General Manager. My company, WAVE-Business Excellence Footprint and Hakan´s company, Focus & Flow, cooperate closely together and complement each other, because my clients focus on digital training experience. If my customers need live training or workshops in their location, Hakan and his team are there to provide outstanding support. Today we covered the topics of “what is the definition of Business Excellence”. We spoke about the maturity degree of a program and what are the most common mistakes when introducing a new initiative. During the conversation, Hakan explained the necessary steps to prevent any initiative from losing momentum. He also shared his success in combining LSS with Agile, also known as SCRUM method. Towards the end of our conversation, he describes best practices from companies that have effectively implemented a Business Excellence program.
Timestamps:
[02:52] Question: After so many years in consulting, you have seen many Business Excellence initiatives. From your perspective, what is the best definition of “Business Excellence”?
[06:32] Question: How does a manager measure the maturity degree of their Business Excellence program?
[09:34] Question: What are the most common mistakes you have seen companies make when they start a business excellence initiative?
[13:21] Question: Sometimes, when a company rolls out a new initiative, it could go for a few years until it loses momentum. In your opinion, what can be done to avoid losing momentum? How do they keep the spark alive over the many years of the program?
[16:10] Question: Lean and Six Sigma methods have been around for many years, and we have seen many benefits and transformations across various industries. The Agile/SCRUM method has been wildly discussed for several years. I've heard that you use the best of each of these methods. How do you combine LSS and Agile and do you have an example?
[20:53] Question: If a CEO of a company is open to starting a business excellence program tomorrow and would be open to implementing some of your suggestions, what would be the first things you would advise them?
[23:55] Question: Without using any company or client names, please give us an example of a company that has done a good deployment.
[27:26] Question: What were the measurable outcomes? How were they able to calculate the ROI?
[30:25] Question: Tell us a bit about Focus & Flow, your mission and vision for the future.
Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan
Links to recommended courses:
Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video
Where to find Hakan and Focus & Flow:
Focus & Flow GmbH - LinkedIn - Hakan's workplace
Where to find Juan and WAVE-Business Excellence Footprint:
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Feel free to contact Wave team at any time.
Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan
Wed, 03 May 2023 - 35min - 3 - Five Key Elements to be Amazing at Change Management with Juan Steigerwald
Today´s podcast is about change management.
You have probably heard about the quote that goes: “The only thing that does not change is change.” Everything and everyone is evolving. Customer expectations are constantly changing. Therefore, we need to be vigilant to these changes and adapt our processes and the skills of our employees to match the new expectations. Let's look back 5 years. Are we doing the same things at work today as we did 5 years ago? Probably not 😊.
In this world of constant change, we are faced with the need to manage all these changes and at the same time try to reduce the resistance coming from employees. Whenever we want to implement a new standard, a new rule, adjust a process or change a team structure, we should use change management techniques, so we can make it an easier task to fulfill. This also applies, when a person leaves the team or when a new person joins the team, when managing a new company initiative or simply sponsoring a project, we should always apply change management techniques.
In this episode, I am going to walk you through the 5 key elements you need, to be good at change management.
After listening to this podcast, you can evaluate how good you are doing each of these 5 elements. It is always good to make a self-evaluation. I will also explain what kind of negative results you might see in your area of responsibility if you do not score well in those 5 elements.
Freebie - Five Key Elements to Change Management
Timestamps:
[2:52] First element - Vision
[4:32] Second element - Skills
[6:20] Third element - Motivation
[8:44] Fourth element - Resources
[10:44] Fifth element – Action Plan
[12:46] Summary
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Links:
Freebie - Five Key Elements to Change Management
Wave Business Excellence Footprint - website
Juan Eduardo Steigerwald - LinkedIn
WAVE Business Excellence Footprint - LinkedIn
WAVE Business Excellence Footprint - YouTube
WAVE Business Excellence Footprint - Instagram
Recommended courses:
Feel free to contact Wave team at any time.
Wed, 19 Apr 2023 - 15min - 2 - Four Simple Steps to Reduce Resistance with Juan Steigerwald
Today, I'm thrilled to tell you about the 4 steps I applied to get everyone on board and reduce resistance every time I started a new initiative or program in the organization.
This is something I’ve done repeatedly for global Lean Six Sigma initiatives, Continuous Improvement program, Innovation Program, Quality Initiative, CSR program, Business Excellence and more.
No matter what kind of initiative or program you develop, there is always an easy road and a bumpy road. It would be a shame to take the bumpy road because you do not want to waste time, resources, and money.
On top of that, there is the aspect of employee motivation.
If we constantly take the bumpy road and have a lot of resistance from different areas of the organization, we will be forcing our way through, and when the program is deployed, everyone will be glad it's over and will already be frightened when the next initiative comes around the corner.
That's why you need to make sure you do each implementation as good as possible, taking the less bumpy road to success. This way everyone will associate your ideas, project and programs with positive emotions that are linked to positive outcomes.
I invite you to listen to the 4 steps to reduce resistance in your organization anytime you plan to make a change or implement a new initiative. In case you already have a running initiative, and you are facing some resistance, then I am sure you will also be able to adopt some of the principles, so you can make it even more successful.
Timestamps:
[2:47] How to reduce resistance – Step 1
[5:15] How to reduce resistance – Step 2
[7:33] How to reduce resistance – Step 3
[9:30] How to reduce resistance – Step 4
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Freebie:
Freebie: Four Simple Steps to Reduce ResistanceLinks, contact details, social media accounts and more.
Wave Business Excellence Footprint - website Courses For Managers Courses For Employees Juan Eduardo Steigerwald - LinkedIn WAVE Business Excellence Footprint - LinkedIn WAVE Business Excellence Footprint - YouTube WAVE Business Excellence Footprint - Instagram Freebie: Four Simple Steps to Reduce ResistanceFeel free to contactWave team at any time.
Tue, 04 Apr 2023 - 13min - 1 - Trailer - Introduction to the "Business Excellence for Managers" podcast
In episode 1 (trailer) of the "Business Excellence for Managers" podcast, I share my background and motivation for running this show. My goal is to provide you, as a leader, with the tools, insights, and inspiration to take your business to the next level of excellence.
My name is Juan Eduardo Steigerwald, and I'm the founder of an environmentally-friendly online training company called WAVE Business Excellence Footprint. With years of experience as a consultant and in senior management positions in large international corporations, I share best practices and lessons learned since year 2000.
Join me on this journey as we explore the tools and strategies that will help you take your business to new heights of excellence.
Subscribe to "Business Excellence for Managers" today and never miss an episode!
If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.
Links:
Wave Business Excellence Footprint S.L. Courses For Managers Courses For Employees Juan Eduardo Steigerwald LinkedIn WAVE-BEF LinkedIn WAVE Business Excellence Footprint - YouTube WAVE-Business Excellence Footprint S.L. InstagramFeel free to contact Wave team at any time.
Sat, 01 Apr 2023 - 05min
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