The Perfect Scam

Alice hires a local handyman, Joey, as a live-in caregiver after her shoulder surgery. She recovers, but soon COVID-19 hits, and Joey, who is down on his luck, stays on to help around the house. Alice has known Joey for years and trusts him completely. But one morning when she opens her monthly bank statement, everything about her relationship with Joey changes.

Debbie, a Colorado native and mother of three adult children, leads a fulfilling life of travel, salsa dancing and volunteer work. While her life is full, she would like to have someone to share it with. So, Debbie looks for love online and meets a seemingly great guy named Russell who claims to be a successful businessman. After weeks of daily texts and phone calls, they plan to meet. That’s when things get complicated – Russell, who is dealing with a work crisis overseas, needs her help to make some bank transfers. As a seasoned international traveler, Debbie is familiar with the nuances of accessing money when out of the country and she knows he’ll be good for it if she lends him the money. However, Russell doesn’t turn out to be who he says he is. After Russell steals almost $60,000 from her, Debbie bravely decides to tell her story.

It’s a typical busy day for Amanda as she sees her teenaged daughter off to work. But five minutes later, everything changes when she receives a call from a local number and hears her daughter’s voice crying. A man comes on the line with a chilling threat for Amanda if she doesn’t do exactly what he says. Technologies like AI are making virtual kidnappings and similar scams easier than ever for criminals. Bob talks with Vijay Balasubramaniyan about this ever-evolving technology and how listeners can protect themselves.

Dennis, an 82-year-old proud father and grandfather, makes a connection with a woman he meets on Facebook named Jessie. Jessie claims to have made a lot of money through crypto investments and offers to teach Dennis how she did it. Having developed a trusting relationship with Jessie and hoping to build an inheritance for his family, Dennis decides to invest his savings. When it is revealed that the investments are a scam and Jessie is a fraud, a devastated Dennis takes his own life. Now his son and daughter share his story in hopes of reaching just one person who might be going through a similar situation. 

In this 2019 episode, Marlene is enjoying the Atlantic City boardwalk with a friend when a young woman approaches her. The woman introduces herself as Savannah and offers to give Marlene a psychic reading. Figuring it will cost her just a few dollars, Marlene takes her up on the offer. Savannah takes Marlene back to her shop. During the reading she picks up on many of the troubles Marlene is facing in her personal life. Having gained Marlene’s trust, Savannah offers her various items for sale in the shop, promising that they will solve her problems. Marlene chooses a few things within her budget to purchase and starts to leave. But Savannah’s not done with her yet. She gives Marlene her phone number with an offer to continue to help her. It all seems innocent to Marlene, but this chance encounter with a boardwalk psychic will morph into a long, complex relationship that will leave her nearly broke.

In Part 2 of this 2022 episode, Darlene Asher, as the head of her local dart league, has been leading the charge to help Jeremiah Jon Smith, who they believe is dying from cancer. But when Jeremiah’s wife leaves him, she shares her doubts with Darlene about his illness. A police investigation reveals the devastating truth: Jeremiah has been faking his cancer and exploiting his friends' generosity in order to line his pockets.

In this 2022 episode, Darlene Asher is the head of her local Minnesota dart league, a close-knit group of dart enthusiasts who rally around champion dart player Jeremiah Jon Smith when they learn he is dying from cancer. They raise thousands through fundraisers and a GoFundMe page, going as far as paying for Jeremiah’s wedding. It seems like they’re doing the right thing, so why does Darlene have doubts?

Kim is grieving the tragic death of her son, who was serving in the Army, when she learns that she is the sole beneficiary of his military death benefit. To help with financial decisions at such a vulnerable time, an adviser named Caz Craffy is offered by the military. Kim plans to use the money to buy a home, but Craffy insists that she make investments in stocks of specific interest to him. One day Kim is contacted by the FBI and learns that Craffy is under investigation for redirecting military benefits to investments that pay him high commissions.

Neill is a successful ER physician and business owner who has regrets after a recent missed investment opportunity that proved to be lucrative. So he jumps on board after meeting Clinton Herzog who is offering buy-ins for his dental clinic chain in Austin, Texas. Unfortunately, this new investment opportunity turns out to be a classic Ponzi scheme and Clinton disappears with hundreds of thousands of dollars from the doctor and his friends.

The Publishers Clearing House Sweepstakes is famous for showing up at winners’ homes with a giant check and transforming lives. So when Kathy receives a call from someone claiming to be from Publishers Clearing House, saying that she’s the next lucky winner, she begins dreaming of all the good she can do for her friends and family. However, after several months of empty promises and tens of thousands of dollars in “taxes” that she must pay upfront, a concerned neighbor convinces Kathy to go to the police.

When Penny signs up for a few magazine subscriptions, she thinks she is helping some kids with a school fundraiser. Little does she know that it will lead to years of harassment from telemarketers and the theft of much of her savings. But it will also lead Penny and her sister Nancy to help bring down a 20-year conspiracy that robbed more than 150,000 victims nationwide of millions of dollars.

In this 2021 episode, an IT professional in the UK who goes by the alias Jim Browning is battling cyber scams. Fed up with robocalls disrupting his day, Jim decides to fight back. As con artists try to scam him, Jim uses his professional training to reverse engineer his way into their computers. With the ability to see everything on these computers, Jim works to thwart their operations and save potential victims. 

In this 2021 episode, credit card scammer Lisa Reid’s methods are sophisticated, creative and callous. After gaining credit card information from the wealthy seniors she targets, Lisa goes on lavish shopping sprees at high-end retailers, leaving her victims with bills of hundreds of thousands of dollars. But when one of her victims teams up with the FBI, this credit card con queen is finally brought to justice.

Summer is the prime time for road trips. And as more people are out there on the roads, scammers are eager to cash in. Drivers across the country are receiving fraudulent text messages claiming they have unpaid tolls. In this bonus episode, Bob invites Eva Velasquez from the Identity Theft Resource Center to discuss this trending scam.

Volunteer firefighters are vital to the communities they serve, selflessly giving up their time to provide lifesaving emergency fire, rescue and medical services. So, when the Volunteer Fire Department in Rockville, Maryland, are targeted by a scammer while they are in the process of purchasing two new ambulances, the community comes together to their rescue.

Daniel no longer lives in his hometown of Fairfield, Connecticut, but he still owns a plot of land that was essentially his childhood backyard. When he returns to visit a sick friend, he is shocked to find that a developer has cleared the trees and is halfway through building a luxury home on his property. But how could something like this happen, when the land was never up for sale? Daniel learns how a criminal with forged documents impersonated him and completed the sale without his knowledge.

Lori is enjoying her early retirement, pursuing her hobbies and caring for her animals in rural Ohio. One day, a call from someone claiming to be from the Social Security Administration leaves her rattled. He says her information has been compromised and she must work quickly to convert her money into gold bars. What happens next is part of the dangerous trend of online crime leading to in-person, real-life meetings with money mules.

Phillip and his family are planning a move from Las Vegas to Denver and need a new place to live quickly. He finds the perfect rental house on Craigslist but he doesn’t want to take any chances and flies to Denver to tour the home with the real estate agent. A few days after he moves in, a woman knocks on the door claiming she has also rented the house. They realize this is more than just a crazy mix-up when a second person arrives expecting to move in.  

Michael and Kelli are empty nesters after their three adult children move out, and they aren’t prepared for how quiet and lonely the house becomes when their two dogs suddenly die. The couple turn to the internet, looking for a puppy to help fill the void left in their home and their hearts. Instead of finding a companion, the couple are targeted by criminals who steal almost every penny of their life savings.

Lindsay, an Army veteran and single mother of a young daughter with cystic fibrosis, is taking a much-needed day to reconnect with an old friend over a game of golf. A friendly older man named Rob asks to join them. As they spend the afternoon on the golf course, he tells them that he spends his time raising money for various charities. He even knows of some great opportunities for fundraising for two causes close to Lindsay’s heart: wounded veterans and cystic fibrosis. But as soon as she hands over the money, Rob stops returning her phone calls.

In part 2 of this 2021 episode, Rookie FBI agent Mike meets 80-year-old Alan, who has sent $600,000 to “friends” he met online. Typically, international scammers are notoriously hard to prosecute. After hearing that Alan visited the scammers in the Middle East and Africa, though, Mike senses a unique opportunity to lure the con artists to the United States. The pair devise a scheme so that the swindlers can be arrested and convicted of their crimes.

In this 2021 episode, after 80-year-old Alan returns from a trip to the Middle East and Africa, where he visited new “friends” he made online, his wife grows suspicious that he’s involved in a scam and contacts the FBI. That’s when rookie FBI agent Mike gets involved. Over the next nine months, Alan becomes Mike’s informant as they work to prosecute scammers who aren’t even on American soil.

In part 2, James is becoming suspicious of the people who are “helping” him sell his Lake Tahoe time-share. After several months of paying fees, he learns that he’s in the middle of a common, and dangerous, time-share resale scam. The people he thinks are real estate agents are actually members of a notorious Mexican cartel who have shifted their business from drug trafficking to the even more lucrative business of scams.

When James receives a call from a company offering to sell his Lake Tahoe time-share, he jumps at the chance to off-load it. They find a buyer in Mexico and draw up a contract through an escrow company in New York City. James is told he only has to pay a fee to transfer the property, which will be reimbursed by the buyer. Unexpected fees and expenses continue to pile up, but James does not get any closer to completing the sale. Little does he know that his time-share sale is connected to a dangerous Mexican drug cartel.

Jody and her husband love to travel, and they love to save up credit card reward points to make their family vacations more affordable. When they start getting notifications that some of their points have been redeemed without their permission, they are led on a monthslong ordeal to secure their accounts from criminals who are turning those hard-earned points into cash.

The pandemic is tough for Victor’s small business, but the loan he receives from the Paycheck Protection Program is a lifeline. Years later, he receives a call from someone claiming to be from the sheriff’s office. The caller says Victor's loan application has been flagged as fraudulent and he must pay the money back right away or face arrest. Victor doesn’t realize that his loan information is public and easily accessible to scammers, who use it to their advantage.

Lorraine is grieving her father when she receives a letter claiming to be from Florida Power & Light notifying her to contact them. A kind "operator" named Anna walks her through the process of switching the account from her father to setting up a new one in her name and paying a deposit. A few weeks later, a notice from the real Florida Power & Light arrives in Lorraine’s mailbox and she realizes Anna wasn’t who she said she was. The criminals have gotten away with the $300 deposit, and the information they have stolen is much more valuable.

Amid quickly changing technology and social trends, criminals are constantly developing new methods of defrauding consumers. In this bonus episode, Bob talks with Amy Nofziger of the AARP Fraud Watch Network Helpline to discuss six of the fastest-growing scams. These include new forms of check fraud, celebrity impersonation, sweepstakes and grandparent scams, along with the technology of voice printing and scams related to the upcoming summer Olympics.

The criminal side of the internet, the Dark Web, is unknown to most of us. This week’s guest, criminologist David Maimon, takes us behind the curtain into a world where criminals talk to one another anonymously and the personal identifying information of thousands of unsuspecting victims is up for sale. Learn how Maimon’s research warns of emerging trends and how consumers can protect themselves.

After a divorce, Nancy moves to North Carolina and takes a job as a caregiver for older patients who are in poor health. The work is rewarding but challenging, and to help her unwind after long days, a roommate introduces her to Korean television dramas. She becomes a fan of one actor in particular, Paul Ahn, and follows him on social media. So she is thrilled when she receives a Facebook message from someone claiming to be Paul. They exchange messages, and the relationship quickly becomes romantic. Paul invites Nancy to visit him, but there is a catch: She must pay a reservation fee of $18,500. As she prepares for the trip, he asks for more and more money for travel expenses, leading Nancy to wonder if he really is who he seems. 

Marlene is suffering from terrible back pain and preparing to have surgery in a few days when her computer suddenly begins flashing a fraud warning. The tech support operator tells her that her account has been compromised. Fearing the money she needs for her surgery will be lost, she pushes through the blinding pain and races to her bank and a cryptocurrency ATM in hopes of saving her money.

Employment scams are one of the fastest growing types of fraud. The recent surge can be traced to several post-pandemic factors that make these crimes even easier for criminals. In this episode, we will hear from a job seeker and an employer who’ve both been affected, as well as an expert who shares the red flags job seekers should be on the alert for.

In Part 2 of this 2021 episode, young ICU nurse Whitney Kirkpatrick’s life is turned upside down when the police show up at her door looking for her boyfriend of nine months, Gregory Thomas. He is not the wealthy, successful oil executive he claims to be. Instead, Gregory has spun an elaborate web of lies — and he’s been funding his extravagant lifestyle with Whitney’s money. With the support of family and friends, Whitney finds the strength to move on and to educate others about identity theft and white-collar crime. 

In this 2021 episode, recent graduate Whitney Kirkpatrick is starting her career as a nurse when she meets Gregory Thomas, young and driven, and already the CEO of an oil company. His Southern charm, ambition and lavish lifestyle win over Whitney, her friends and her family. Then strange things begin to happen: large withdrawals from her bank account, calls from creditors late at night and pieces of Gregory’s story not adding up.

Linda Khandro is a busy college professor who spends her spare time playing her harp in hospitals and hospice facilities. One day her life is turned upside down when a virus alert on her computer leads to a threatening phone call and a four-and-a-half-months long nightmare. The ordeal has her doing things she couldn’t have imagined: retiring early from the teaching career she loves and buying gold bars and putting them into a stranger’s car.

In Part 2, Michael, an Iraq War veteran who has fallen on hard financial times, thinks he has found help from Voyager Financial Group, which pays him a lump sum in exchange for five years’ worth of disability payments. But it has only made his money problems worse. He declares bankruptcy, and now Voyager is suing him. As he prepares to defend himself, Michael make a shocking discovery: The entire scheme is illegal and Candy Kern-Fuller and Andrew Gamber of Voyager have spent years getting rich brokering these deals, while veterans like Michael are left in financial ruin.

The men and women who bravely fight for our nation are too often the target of financial criminals. After serving four years clearing roadside bombs in Iraq, Michael returns home and is diagnosed with post-traumatic stress disorder. A divorce and a series of medical emergencies leave him struggling financially and searching for some relief. Michael finds the Voyager Financial Group, which offers lump sums for military disability benefits, but Michael soon finds out the scheme will leave him in even worse shape than before.

When a fire destroys his Wisconsin home, Royce Babcock and his family are forced to live out of their garage. Desperate to get his home rebuilt, Babcock hires Tyler Hansen, who has excellent reviews and reasonable rates. Delay after delay and myriad excuses leave Babcock with no choice but to take his complaints to law enforcement. This reveals a history of Hansen and his wife defrauding homeowners all over the state.

In Part 2, Homeland Security Agent Justin Deutsch and colleagues pursue Mary Marr, the leader of a fraud and money laundering ring that defrauded hundreds of victims who thought they were buying tech stocks. A member of an elusive organization called the Knights of Malta, Marr uses a diplomatic passport to evade capture across many countries before her arrest in a beauty salon in Serbia.

In 2014, Homeland Security Agent Justin Deutsch inherits a case concerning an international fraud and money laundering ring. Callers from “boiler rooms” pose as investment brokers and peddle stocks that don’t exist. Working on tips about suspicious bank accounts in Florida, Deutsch and other agents follow the money – eventually leading to the ringleader, Mary Marr. The investigation unravels a scheme that defrauded hundreds of victims around the world out of millions of dollars.

Todd Alper is a recently retired lawyer and teacher in New York City. One day in 2020, he learns that there are many people trying to locate the lawyer Todd Alper, even though he hasn’t actively practiced law in several years. To his astonishment, an online search reveals a website for a law office in his name. Criminals are impersonating him in an elaborate scheme targeting owners of timeshares. Todd is devastated that his name is being used to defraud innocent people, and he begins the long fight to regain his identity and his sense of control.

In Part 3 of this 2022 episode, when Therin Miller walks into the FBI office to throw himself on the mercy of the government, he’s not sure if he will leave a free man. To clear his name, he becomes an FBI informant, recording conversations with his roommate and business partner, Brant Holloway, and his associate Lyle Livesay. Therin’s work results in indictments on multiple counts of bank fraud related to the luxury car scheme, plus the arrest of a Russian mobster in Ukraine. But even with the criminals behind bars, will Therin’s life ever go back to normal?  

In part 2 of this 2022 episode, Therin Miller’s exciting new business venture with his roommate, Brent Holloway, is quickly becoming a nightmare. Not only does the luxury-car dealership seem to be part of an elaborate scam, but his girlfriend, Kristin, uncovers a connection to some very dangerous people, including notorious Russian-born mobster Mani Chulpayev. Therin could be an accessory to some serious crimes. Terrified of going to prison, or worse, he and Kirsten come up with a plan. 

In this 2022 episode, National Guardsman Therin Miller never imagined that placing an online ad for a roommate would result in something far scarier than anything he faced on two tours of combat zone duty. His new roommate, Brant Holloway, is a friendly, well-mannered local business owner. The two become fast friends, so when Brant suggests they go into business together, Therin is intrigued. Before he realizes it, Brant and his adviser, Lyle Livesay, have drawn him into a crime ring involving luxury cars and the Russian mob. His escape ― helped by his girlfriend, also a National Guard member ― is a tale of courage and honesty.

The heartwarming story of a homeless veteran, Johnny Bobbitt, who spends his last $20 to help a stranded woman captures national media attention when the woman and her boyfriend start a GoFundMe campaign to help him get on his feet. Kate McClure and Mark D’Amico raise more than $400,000 in just a few weeks. However, when things don’t seem to add up, investigators quickly learn this story is all based on a lie.

In part 2, Kelly and her husband Ryan, who is retired from the Navy, are reeling from the theft of his Facebook account and fear it may be used for military-related scams. World-famous wildlife photographer Paul Nicklen is fighting his own battle against scammers impersonating him on social media. His impostors have stolen thousands of dollars from fans who think they are donating to his causes or carrying on a romantic relationship with him. To make matters worse, both Kelly and Paul have reported impostor accounts to Meta and have been told those fake accounts aren’t violating the terms of service.

National Geographic photographer Paul Nicklen is renowned for incredible, one-of-a kind images of polar bears, leopard seals, narwhals and other unique species in some of the world’s coldest, most menacing climates. Sharing these intimate portraits and his experiences in places few will ever visit has gained him a large, devoted following on social media. Unfortunately, scammers have also taken notice and are operating hundreds of impostor accounts targeting his followers. Meanwhile, a veteran and his wife fight to reclaim his highjacked Facebook account from scammers.

YouTube star Kitboga has turned scam baiting into performance art, delighting his 3.3 million followers with his many characters and laughs at the expense of online criminals. It started out as pure curiosity, and a way to avenge his grandparents who'd been victims of scams, but along the way, he's helped return money and hijacked accounts to victims, and he's taught a lot of viewers how online scams work. Bob sits down with Kitboga for a humorous and enlightening conversation.

Our smartphones contain access to just about everything that’s important to us, so when criminals figure out how to exploit vulnerabilities in security on mobile devices, the results can be disastrous. In this episode, we’ll hear about a group of young criminals who use the technique of SIM swapping to target the cellphones of high-earning crypto investors and steal millions of dollars. We’ll also learn what steps you can take to safeguard your own accounts.

While we are busy planning holiday gatherings and travel and buying gifts, scammers are working overtime coming up with ways to target us. In this special bonus episode, Bob sits down with Amy Nofziger, from the AARP Fraud Watch Network Helpline, to talk about the ways criminals are following seasonal trends to exploit common scams. These include social media ads, shipping text messages, gift cards, charity giving, pet scams, seasonal work and holiday travel.

Have you ever thought about who might be on the other end of those scam calls and messages we all receive? The answer could be far more sinister than you might imagine. The “scammer” may also be a victim of human trafficking. These people are lured by the promise of well-paid jobs to travel to countries in Southeast Asia and are then forced to work in prison-like scam compounds. A BBC journalist and brave volunteers work to expose this brutal practice.

When David meets a woman, based in the Philippines, on a dating app he feels he’s made a real connection. While not romantic, over the course of a year they develop a deep friendship. One day she comes to David with a problem: She needs some help dealing with a property owned by her ailing grandmother. It starts with a small loan, but as the issues pile up, David exhausts his personal resources and borrows money from family and friends. His life spirals out of control when he loses his home, and the discovery of the scam causes friends and family to turn their backs on him. With the help of a support group, David finds healing and begins to rebuild his life and help others facing the same challenges. 

You’ve heard the advice: When you receive an unexpected phone call from a company, hang up and call its verified phone number. But can you trust an internet search to find a valid number? Criminals have figured out how to deceive search engines including Google and put fake phone numbers in search results that look like the real thing. This malvertising, or malicious advertising, can lead to disaster for consumers like Marcia whose search for Amazon’s customer service number goes very wrong. 

This week, we are bringing you a very special episode about a new development in the tech world that threatens to make things much easier for criminals – artificial intelligence. AI is already being used to supercharge the common grandparent and imposter scams because it’s relatively cheap and easy to clone a person’s voice and make it say whatever you want. We use examples with Bob’s own voice to show you how it’s being done and what to look out for.

In 2018, The Perfect Scam brought you the story of the French psychic Maria Duval mail fraud impostor scheme. For decades, criminals, led by a man named Patrice Runner, used Duval’s name and image on letters sent all over the U.S. and the world, promising good fortune in exchange for regular payments, and threatening disaster for those who ignored the solicitations. Federal investigators estimate the scam impacted 1 in 300 Americans and raked in over $200 million. The U.S. Postal Inspection Service finally put a stop to the letters in 2014, but even when we covered the story in 2018 Runner was still on the run. In this episode, Bob checks in with USPIS Inspector Clayton Gerber to find out how the fight for justice is going, and learns how one of the world’s largest marketing companies, Epsilon, played a major role in the scheme. 

Caring for ailing senior dogs is a passion project for Helen and her husband, who run the nonprofit dog hospice Old Dogs Go to Helen. They rely on donations to pay for the dogs’ medical and comfort care until they pass on. One day, they receive a text message appearing to be from the nonprofit’s Bank of America account, which leads them through a familiar series of steps to secure their accounts from a possible fraud. While Helen thought she was averting a crisis, she was actually the victim of a sophisticated bank impersonation fraud.

In part 2, Gerard Puana stands accused of stealing the mailbox of his niece, the deputy city prosecutor, Katherine Kealoha. Surprisingly, this strange crime will lay bare that Katherine’s luxurious lifestyle is fueled by a reverse mortgage on her grandmother’s home, and that her husband, Louis, is using his power as police chief to cover up the crime.

In this 2021 episode, Katherine and Louis Kealoha report that their mailbox has been stolen, a strange occurrence in the upscale Honolulu neighborhood of Kahala. Even stranger is that Katherine claims that her uncle Gerard Puana is the mailbox thief, an accusation he vehemently denies. When the case goes to court, though, the Kealohas’ secrets are exposed, revealing a terrible case of family financial fraud. 

Thieves think that stolen cryptocurrency is the perfect crime — anonymous, secret and safe from seizure. But prosecutor Erin West and her team are proving them wrong, recovering millions of dollars in stolen cryptocurrency and returning it back to victims. West is a six-year veteran of REACT (Regional Enforcement Allied Computer Team), a cross-agency task force addressing the escalating problem of high technology crime. In this special episode, Bob talks with Erin about the top five things everyone should know about cryptocurrency scams, including whether money lost to scams is recoverable and if scams are traceable. Erin will discuss steps that can be taken if you’ve experienced a crypto scam, as well as the impact law enforcement can have when agencies have the right tools, knowledge and collaboration. 

In part 2, after a scammer she meets playing Words With Friends steals most of her family’s savings, Kathy is so distraught that she attempts to take her own life. She survives thanks to the quick actions of her husband and police, and with the support of her family and professional help, Kathy starts on the road to recovery. The emotional wounds of scams are deep, but Kathy is healing by sharing her story. She hopes that others who might be feeling the way that she did know that there is life and even joy after a scam — Kathy and her husband recently celebrated their 50th wedding anniversary. 

Like many of us, Kathy struggles in the early days of the pandemic to adjust to isolation from family and friends. She enjoys the diversion of playing Words With Friends and soon strikes up a friendship with a fellow player. For months the friends continue playing online games and chatting on WhatsApp, until one day he asks Kathy for a loan. He says he is stuck in Mexico and having trouble accessing his accounts. Kathy sees no harm in helping out a friend, especially when he promises to quickly pay the money back. When the repayments never come, Kathy comes to the devasting realization that it was a scam and that most of her and her husband’s retirement savings are gone. Distraught and ashamed, Kathy begins to have thoughts of suicide. This is the story of one woman’s survival from the darkest of days. 

This episode contains discussion of suicide. If you or someone you know is in crisis, please call or text 988, a free nationwide service where professionals can listen and get you the help you need. 

Jerry Hsu, a retired engineer living in Florida, receives a phone call from someone claiming to be his cellphone provider. They are threatening to cut off his service because the Shanghai Police Department says Jerry is speaking out against the Chinese government and engaging in money laundering. As a Taiwanese immigrant, Jerry is frightened; there must be a misunderstanding. The person on the other end of the line is very persistent and convinces Jerry to work as a secret agent for the police, and he eventually wires up to $1 million from his bank account in order to protect himself. After Jerry transfers the last of his life savings and realizes this was all a scam, he shares what’s happened with his son, who is a filmmaker in New York City. The father-son duo then decide the best way to share Jerry’s unfortunate experience and alert other families is to create a documentary film. And in this heartbreaking yet -warming film, Jerry plays himself.

Lisa is an avid concertgoer with extensive experience buying and selling tickets online. So when pop megastar Taylor Swift announces she’s coming to town, Lisa is determined to find the highly sought-after tickets for her teenage daughter and her three friends. After messaging dozens of online ticket sellers and weeding out apparent scams, she finally finds a local man selling four tickets. She is reassured when he offers to transfer the tickets to her via Apple Wallet before receiving payment. The tickets look great, and the girls are overjoyed. When a friend raises suspicions, Lisa drives to the box office to verify the tickets only to discover that they are very convincing fakes.

Wayde McKelvy and Troy Wragg stir up enthusiasm for their company, Mantria, and a green energy revolution they promise in the form of a product called “biochar.” Their “garbage to gold” scheme attracts scores of investors and even the attention of former President Bill Clinton. But soon the Securities and Exchange Commission discovers that Mantria is a Ponzi scheme, laced with bogus claims and false promises of enormous returns, ultimately defrauding investors out of millions of dollars.

In Part 2 of this 2019 episode, after losing her job and breaking up with her boyfriend in the same day, a distraught Debra pays a visit to a psychic. Little does Debra know that the shop is part of a larger criminal organization, and psychic Sylvia Mitchell is a scammer who has stolen hundreds of thousands of dollars from her clients. A series of readings leads to Sylvia stealing $28,000 of Debra’s money and cutting off communication. Debra enlists the help of Bob Nygaard, a private investigator and retired police officer who specializes in psychic scams. Together, they bring Sylvia Mitchell to justice.

In this 2019 episode, Debra is a divorced mother and ballroom dancer who travels between her home in Florida and her boyfriend’s home in New York City, where she trains with her dance partner. When Debra loses her part-time job in New York and breaks up with her boyfriend on the same day, she’s distraught. Without the extra income from her job and a place to stay with her boyfriend, Debra knows she’ll have to quit ballroom dancing — even though she and her partner have been climbing the ranks on the Pro-Am circuit. During a walk in Greenwich Village, Debra sees a psychic shop she’s often passed by before and decides to stop in, hoping to find answers. Instead of finding answers, Debra finds herself in a five-year odyssey, desperately trying to find justice and trying to get back $28,000 that was stolen from her.

Hoping to build her hobby into a business, Penny takes an online training course in social media marketing. After this initial small investment, she is flooded with calls from companies selling different website services. They promise big returns, but her investment of more than $30,000 with multiple companies doesn’t lead to a single sale. Penny reports the scam, but it’s not until she gets a call from a news producer that she learns that the person behind the scheme is none other than The Real Housewives of Salt Lake City star Jen Shah.

Consumers write far fewer checks than they did in the past, so it may seem surprising that the once-common crime of check washing is making a dramatic comeback. Criminals steal a check out of the mail, wash off the payee’s name and other information, and then cash the check and steal money from the owner's account. In this episode, we’ll learn how the crime is evolving and becoming more violent, putting mail carriers in danger, as well as how you can safeguard your checks from falling into the hands of criminals.

Retiree Susan moves from California to a beautiful Victorian home in Montana to be closer to her son and his growing family. One day, Susan notices some unusual charges from her Amazon account. She takes all the necessary steps to dispute and resolve the charges, but a few weeks later, she receives a call from “Amazon” informing her of additional fraudulent activity on her account. This call and the subsequent investigation by a man posing as a DEA agent, will put everything that Susan has, including that Victorian home, in jeopardy.

Derek Alldred has spent decades using fake identities to date and steal money from hundreds of women around the country. He’s been arrested numerous times on fraud charges, but Derek skips town as soon as he is released on bail, and resumes committing his crimes in a new location. This time is different: After Derek drains Linda’s retirement account and leaves her in debt, she is determined to see him get his due. She bands together with other women also deceived by Derek, and they finally bring this serial romance scammer to justice.

After her divorce, Linda decides to take a chance on online dating. She’s pleasantly surprised to make an instant connection with a man named Rich. He’s handsome, charismatic and has an impressive résumé — a Navy reservist working on his PhD. The relationship progresses quickly, with Linda and her young son moving into Rich’s new house. One day Linda receives a troubling message from a woman name Missi who claims to also be dating Rich. Linda discovers that he’s been lying to them both. His real name is Derek Alldred and he has a criminal record a mile long, stealing hundreds of thousands of dollars from numerous women. Linda and Missi decide they have to do something to keep this serial romance scammer from finding his next target.

In this bonus episode, Bob sits down with David Etue, CEO of Nisos, The Managed Intelligence Company®, to discuss a fascinating study his team recently conducted to learn more about  criminal online activity to better protect online users. For the study, “Catphishing the Catphisher,” researchers set up fake social media profiles and waited for criminals to connect in hopes of engaging in conversation. Although they expected the study to take several months, maybe even a year, Etue and his team were quite surprised with such quick results. Wait until you hear what happens. 

In part 2, a call from Reuters journalist Brian Grow confirms Diana’s worst fears about what really happened to her stepfather’s remains. As Brian digs deeper into the story, the truth he uncovers about Sunset Mesa Funeral Home and the body brokering scheme is worse than anyone could have imagined. The conviction of Megan Hess brings some needed closure to families devastated by her shocking betrayal of trust.

Planning a loved one’s burial or cremation is a difficult experience under the best of circumstances. When Diana’s stepfather, Cactus, gets sick during the early stages of Alzheimer’s and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under mysterious circumstances, it sets off a series of events that not only exacerbates the family’s grief, but also tips off a lengthy investigation by Reuters journalists that rocks a small community in western Colorado and exposes the dark, unregulated side of the body trade industry.

In part 2, Philadelphia homeowners fight to be released from their 40-year contracts with MV Realty. Complaints from all over the city and the state reach the Pennsylvania attorney general, who files a lawsuit against the company for allegedly misleading consumers. Attorneys general in several other states follow suit, and state lawmakers race to take action against what they call unfair real estate agreements.

Homeowners all over Philadelphia are being inundated with ads for MV Realty’s Homeowner Benefit Program on social media, through robocalls, and some people even receive a knock on their door. The pitch is simple: Get a quick cash payment in exchange for a promise to use MV Realty as their real estate agent if they decide to sell their home in the future. Many homeowners say they were never informed that the contract is for 40 years and MV Realty can take out a mortgage on their home.

After the loss of the family dog, Tana is determined to find a new canine companion for her husband who suffers from dementia. Hoping to surprise him for Christmas, Tana finds a breeder online and sends payment, but the puppy doesn’t arrive, and the breeders keep asking for more money for expenses. Hear how investigators from Google’s CyberCrime Investigation Group follow leads on these types of crimes every day, leading to international arrests and litigation. 

Huntington, West Virginia, is an idyllic college town on the Ohio River, but it’s also the epicenter of a massive international internet crime ring. Federal prosecutor Katie Robeson hasn’t been on the job long when she learns that a woman in Huntington is acting as money mule, transferring millions of dollars overseas. Following the money, Katie and her team uncover an elaborate network of criminals, based in Huntington, targeting people all over the country.

In this special episode of The Perfect Scam, Bob hosts a roundtable discussion on changing the conversation around victim blaming. Far too often, the blame for financial fraud is directed at the victims rather than the criminals. This keeps victims from speaking up and enables the crimes to continue. Bob welcomes special guests: Kate Kleinert, a romance scam survivor-turned-advocate; Paul Greenwood, a former prosecutor and head of San Diego’s Elder Abuse Prosecution Unit; and Mark Solomon, former police detective and president of the International Association of Financial Crimes Investigators.

This April marks five years of “The Perfect Scam” podcast! Since launching in 2018, we’ve brought you stories of fraud told by the people who lived them, stories of trauma but also of bravery and triumph. With the FTC reporting a staggering $8.8 billion in losses to scammers in 2022, we remain committed to continue bringing you the very latest information and resources to give you power over scams.

In Part 2, criminals are running the grandparent scam all over the San Diego area. Often crimes like this go unsolved, but FBI agent Brady Finta and his law enforcement partners believe this situation is unique. There is a video and an eyewitness. Arresting the messenger who took Susan’s $9,000 might just bring down an entire criminal operation. But investigators must proceed carefully.

When Susan gets a frantic call from her “grandson” saying he’s been in a terrible accident, she doesn’t waste any time. She rushes to get him the $9,000 he requested for legal fees, but as soon as she hands the money to the courier, the phone line goes dead. She knows instantly that it was a scam. Similar crimes are popping up all over her area, and the stack of case files is pretty big by the time it lands on FBI agent Brady Finta’s desk.

As FBI Special Agent Cook and partners at the Department of Health and Human Services dig deeper into the records of Novus Healthcare, they are shocked to find fraud every step of the way. From falsifying required doctor visits to providing kickbacks to referring doctors, Novus CEO Bradley Harris and doctors, nurses and administrators are driven by greed. Together, the hospice group defrauded Medicare of more than $27 million and may have contributed to the premature deaths of countless patients.   

Hospice is an essential service that many families depend on during a difficult time, but the combination of loved ones under emotional stress plus hospice benefits provided by Medicare  can attract unscrupulous operators. When Judy’s mother enters care with Novus Healthcare, a Dallas-based hospice provider, Judy soon realizes that something isn’t right. Rather than providing comfort, Novus staff push back on even the most basic care requests. Meanwhile, Novus and its CEO, Bradley Harris, are attracting the attention of FBI Special Agent Thomas Cook. What he and his colleagues uncover is even worse than they imagined.

The Perfect Scam returns February 11th with more shocking tales of fraud and deceit. Host Bob Sullivan, along with fraud experts, helps equip listeners with the tools to protect themselves against scams.

The Perfect Scam returns on December 2nd with a special 4-part series in connection with AARP – The Magazine.  Host Bob Sullivan takes a deep dive into this tragic tale of deceit, stolen identity, murder, and ultimately, the fatal ageism that permitted a killer to continue his spree for years.

In this bonus episode, Bob Sullivan invites anti-fraud activists Frank McKenna and Ayelet Biger-Levin to take stock of where we are in the fight against fraud and look ahead to the trends listeners should watch for in 2023. Learn how criminals exploit advances in technology (such as bots, deep fakes and ChatGPT) and how an old scam is making a big comeback.

In part 2, Jill Alper has already made a $10,000 investment in Dr. Dan’s medical spa business when her friend Holly Saunders learns that he is a con man with a lengthy criminal record. Determined to stop him from targeting his next victim, the friends team up with the FBI to lay a trap for Dr. Dan, culminating with a dramatic sting operation at a restaurant.

Longtime friends Jill Alper and Holly Saunders are dazzled when they meet Beverly Hills plastic surgeon Dr. Dan, a man of many talents and interests. When Dr. Dan invites them to invest in his medical spa business, Jill dives in with a $10,000 offering. Holly, though, is beginning to think Dr. Dan may not be the man he claims. Will this scammer be any match for these friends when they team up with the FBI?

Five months after a hung jury, Chemirmir is again brought to trial. This time a conviction brings a much-needed feeling of justice. But family members brought together by this tragedy won’t stop until they’ve made a difference by helping protect all seniors. In Part 4, the last in our series, AARP’s Tina Tran shares how ageism and missed opportunities on the part of institutions and law enforcement allowed Chemirmir to go undetected, and she offers tips on how we can best protect our loved ones. 

The arrest of Billy Chemirmir and the identification of more victims confirm the suspicions of many family members. Chemirmir has even been working as a home health care worker under an assumed name in the home of one of his victims. Law enforcement builds its case and takes it to trial, but will the families get the justice they deserve?

Reports of a suspicious person, posing as a maintenance worker, entering Dallas-area independent living communities are followed by an attack on a resident. The survivor’s description leads police to a man who has a history of trespassing. Could a victim’s jewelry box be the evidence they need to catch him?

Four women move to independent living communities in the Dallas area, hoping to continue enjoying their active lives in the security of their new homes. They are each found dead in their apartments in 2016, and their deaths are ruled as due to natural causes, but missing jewelry and strange circumstances raise suspicions among family members.

After 25-year-old Niki Hutchinson loses her mother, she uses some of her inheritance to start fresh in California. Not knowing anyone, she does what many people do today and joins a dating app to make connections. She develops a friendship with a man named Hao and, in time, he offers to teach her how to invest in cryptocurrency. With some small successes and lots of encouragement from Hao, she dives in and invests her inheritance, plus some of her dad’s money as well. That’s when her friend becomes less helpful.

When Sheratan Johnson receives a call from an unknown number, she’s startled to hear the man on the other end of the line claim he’s kidnapped her daughter from gymnastics class. Hearing her daughter’s screams, Sheraton follows all the kidnapper’s demands, and also texts her ex-husband, Brian, who goes into battle mode. Armed and ready to take on the kidnapper, he races across the city to get their daughter back, leading to a dramatic confrontation at a foreclosed house.

In Part 2 of this special report, we look further into the dark side of the gift card market, where criminals turn gift cards into a tool to steal money from unsuspecting consumers in a way that’s completely untraceable and irreversible. We’ll hear from University of Minnesota researcher Marti DiLiema, who conducted a study with undercover shoppers, and delve into whether retailers’ efforts to combat gift card fraud are successful.

Many people see the colorful racks of plastic gift cards in checkout lines as convenient last-minute gifts. But criminals see a tool to steal money from unsuspecting consumers in a way that’s completely untraceable and irreversible. The crime is so common that Americans report the theft of $50 million via gift cards every three months, and many other cases are never reported. In this two-part special report, we meet three people who share their experiences with scams involving gift card payments and find out what researchers have discovered about measures to combat this pervasive form of fraud.

Remote work, which was a necessity for many during the pandemic, is now commonplace. While it’s hard to beat the commute, criminals are paying close attention to this trend too. In this episode, a recent MBA graduate lands what feels like her dream job at a start-up that advocates for women’s empowerment. The company culture is great and the job is interesting. But when her paychecks never show up, she begins to suspect the work-from-home job is too good to be true.

Phone scams are about as old as the telephone itself, and while the world keeps changing, phone scams stick around … and the criminals get savvier. These days, the typical American consumer gets around 200 robocalls a year. In this bonus episode, our host Bob Sullivan sits down with Alex Quilici, the CEO of YouMail, a robocall data center, to discuss why these phone scams are still so common, how they’ve evolved and what you can do to protect yourself.