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Wrench Nation

Wrench Nation

Frank Leutz

Car Talk Radio Show on All things automotive

425 - #321 Diagnostic Dilemmas: How to Pick the Right Tool for Accurate Vehicle Testing
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  • 425 - #321 Diagnostic Dilemmas: How to Pick the Right Tool for Accurate Vehicle Testing


    TOPDON USA VP Chad Schnitz

    For an automotive technician, deciphering data is crucial, but understanding which diagnostic tool works best for each unique scenario that may arise in a service bay is equally important. Vehicles today are equipped with increasingly complex computer systems that generate vast amounts of data related to engine performance, emissions, and other critical functions. This data provides essential clues about the vehicle's condition, but knowing how to interpret it effectively requires skill and experience.

    Technicians must be able to distinguish between normal and abnormal readings, identify patterns in the data, and trace the root cause of a problem. Decoding this information is foundational to accurate and efficient vehicle repairs.

    However, deciphering data alone is not enough.

    Different vehicles, makes, models, and even specific systems within those vehicles may require specialized diagnostic tools. What works for a particular brand’s transmission issue may not be suitable for diagnosing a complex electrical problem in another car. Selecting the right diagnostic tool ensures that the technician can access the most relevant and detailed information, reducing the chance of misdiagnosis and increasing the speed and accuracy of repairs.

    TOPDON USA VP Chad Schnitz joins us for an in-depth conversation, offering valuable tips on how to succeed in the service bays by selecting the right test equipment for each specific diagnostic procedure.
    Fri, 06 Sep 2024 - 58min
  • 424 - #320 Barrett-Jackson Fall Auction Roars Back to Scottsdale: Supercars and Superstars Take Center Stage


    Craig Jackson is the Chairman and CEO of Barrett-Jackson Auction Company, a leading auction house specializing in collector cars. Under his leadership, Barrett-Jackson has become renowned for its high-profile auctions and its role in the classic car market. Jackson's expertise and passion for automobiles have significantly contributed to the company's growth and prominence in the industry.

    Craig stops by the WrenchNation show to share the details of the upcoming Barrett-Jackson Scottsdale Auction !

     
    Fri, 30 Aug 2024 - 55min
  • 423 - #319 Under the Hood & Above the Glass Ceiling: Women’s Impact on the Automotive World


    Patrice Banks, the dynamic force behind Girls Auto Clinic, is revolutionizing the auto repair industry with her passion and drive. As a former engineer turned auto mechanic, Patrice recognized a gap in the industry—women were often overlooked and underserved in car care. Fueled by a deep desire to empower women, she took matters into her own hands, trading her corporate career for a pair of coveralls.

    Patrice's passion is palpable in every aspect of Girls Auto Clinic. She’s not just fixing cars; she’s breaking down barriers. Her mission goes beyond routine maintenance—she’s on a crusade to educate and empower women, ensuring they feel confident and knowledgeable about their vehicles. Patrice’s enthusiasm for her work is contagious, inspiring a new generation of women to take control of their automotive needs.

     
    Tue, 20 Aug 2024 - 59min
  • 422 - #318 Honoring Heroes: SoldierCon Celebrates Service Members and Their Families


     

    Carlos Molina is the visionary founder of SoldierCon, a convention dedicated to celebrating military culture and its influence on popular media. With a deep respect for the armed forces and a passion for bridging the gap between military history and entertainment, Carlos created SoldierCon as a platform for veterans, active-duty personnel, and enthusiasts to connect and share their interests. His background in event planning and his dedication to honoring those who serve have made SoldierCon a unique and respected event within the convention circuit. Carlos is committed to fostering a community that appreciates both real-life heroes and their portrayals in film, television, and beyond.

    Join us as we explore an amazing event that has grown over the years with our special guest  Carlos Molina !

     
    Mon, 12 Aug 2024 - 53min
  • 421 - #317 From the Inside Out: The Deficiencies of Below Standard Auto Repair Shops Creating Consumer Frustrations


    When it comes to auto repair, the experience can vary dramatically depending on the shop's standards and practices.

    Below-standard auto repair shops often create significant frustrations for consumers, leading to a loss of trust and confidence in the industry. These shops typically fail to meet basic service expectations, resulting in a range of issues from subpar repairs to poor customer service. Such deficiencies can manifest in various ways, including the use of low-quality parts, inadequate diagnostic procedures, and insufficient technician training. Consequently, consumers may face recurring problems with their vehicles, extended downtimes, and unexpected expenses, which can be financially and emotionally draining.

     

    Industry Coach and talent Cecil Bullard, CEO of theInstitute of Automotive Business Excellence, sheds light on the core issues plaguing below-standard auto repair shops.

    Cecil points out that these substandard shops often neglect customer service fundamentals, exacerbating consumer frustrations. Poor communication & lack of transparency,  are common grievances. "Customers need to feel confident that their concerns are being heard and addressed properly," Bullard notes. When repair shops fall short in this area, it creates a disconnect and erodes the trust that is crucial for building long-term customer relationships.

    Join us as we investigate some of the root causes plaguing auto repair shops.

    *special call-in show contributor Greg Buckley of Buckley's Auto Care 

    *Susie Sockets Singing Pandas Restaurant Chandler , AZ

    WrenchNation Youtube Channel 

     
    Mon, 05 Aug 2024 - 58min
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