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The G&A Way

The G&A Way

Girard & Associates

The Advantages of Outsourcing Your EMS CQI

26 - S2E9 - Working the Bias Out of Your EMS CQI Program
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  • 26 - S2E9 - Working the Bias Out of Your EMS CQI Program

    Bias in your EMS CQI program can be a quality killer. Even agencies with the best of intentions have some degree of bias in it, that’s just human nature. There are ways however to minimize the effects of bias on your process that will enhance your efforts and minimize the complaints and dissatisfaction that come with a biased CQI program. In this episode, Paul and Kevin discuss how bias can negatively impact your patient care quality and what to do about it.

    Tue, 03 Sep 2024 - 44min
  • 25 - S2E8 - Sepsis And The Unwary EMS Provider

    While not sexy, sepsis is a common and potentially life-threatening condition. Do your field providers understand sepsis and does your CQI process recognize missed sepsis treatment opportunities? In this episode, Paul and Kevin discuss the challenges providers have in recognizing and treating sepsis, and what CQI managers need to be on the lookout for to prevent negative patient outcomes.

    Wed, 14 Aug 2024 - 33min
  • 24 - S2E7 - How to CQI audit an EMS run report

    In this episode, Paul and Kevin speak with guest Jerry Bardwell on how to perform an audit of an EMS run report for CQI purposes. Understanding how to “read between the lines” can provide valuable insight into whether a call was performed to perfection, or whether there is room for improvement. You won’t want to miss this episode.

    Mon, 08 Jul 2024 - 55min
  • 23 - S2E6 - Do your providers bring all their equipment to the patient’s side?

    Many providers still do not bring all their equipment to the patient’s side despite regulatory bodies attempts to change this practice. In this episode Paul and Kevin discuss why it is important to do, how to identify if this is an issue, and how to find and fix cases where providers fail to do so.

    Tue, 25 Jun 2024 - 40min
  • 22 - S2E5 - CQI Lessons From The Catskills EMS Incident

    Bad patient care and customer service don’t usually happen in a vacuum. Can your CQI program identify and predict provider behaviors that may land your organization on the evening news? In this episode Paul and Kevin discuss how CQI can help prevent high visibility incidents and how your CQI program can be a leading indicator for such preventable behaviors.

    Mon, 10 Jun 2024 - 40min
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