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Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them. We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators. Coral is a registered nurse with over 30 years experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system. Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents. This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home. We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for. There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real-life stories of where it went wrong for people and how we guided them to get it right. Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
- 32 - The role of an Occupational Therapist in dementia support (part 1)
Laura Stasinowsky is an occupational therapist (OT) and dementia consultant who is passionate about supporting people to live well with dementia. Laura works within the Your Brain in Mind clinic in Brisbane. She supports people at any stage of their journey with dementia, working with both the individuals who are diagnosed with dementia and their families.
Coral and Laura talk about the role of the OT in improving quality of life for a person diagnosed with dementia. They discuss how to communicate with someone who has advanced dementia and how making small changes to non-verbal cues can improve outcomes.
In this episode:
What does an occupational therapist (OT) do?How the OT helps a person with dementiaSimple strategies to help people stay independent at homeThe person with dementia usually has other health conditionsHelping people to understand the diagnosis and what to expectThe timing of giving information and why it’s importantUnderstand whether people are coping or notConsider other members of the person’s family as wellThe importance of having a GP reviewFear of social stigmaHow to communicate with someone who has dementiaLoss of peripheral vision and how to work with thisPut yourself in the shoes of the person with dementiaResources mentioned:
Let’s Talk ConsultationConnect with Laura Stasinowsky:
Website: Alongside You Website: Your Brain in Mind LinkedIn Email: LStasinowsky@alongsideyou.com.auConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 19 Nov 2024 - 42min - 31 - Understanding dementia with Dr Kailas Roberts
Psychiatrist Dr Kailas Roberts helps us understand what dementia is and how it is diagnosed. He discusses the four most common dementia diagnoses and how they commonly present. He talks about other health conditions that may mimic early-stage dementia.
Learn about what tests are done to diagnose dementia, medication that may improve symptoms, and strategies to help maintain cognitive function, even after a diagnosis of dementia.
In this episode:
Dementia is an umbrella term for a problem with cognition that causes impairment of daily functionThe four main dementia diagnoses and how each one presentsOther health conditions that may look like an emerging dementiaThe steps in making a diagnosis of dementiaDifferent tests that are done to confirm a dementia diagnosisThe benefits of a team of allied health providers to support the person after diagnosisMedications that may help improve cognition in Alzheimer’s diseaseTreating other conditions as wellStrategies that people can use to maintain cognitive function after diagnosisResources mentioned:
Book: Mind Your Brain - The Essential Australian Guide to Dementia. Dementia AustraliaDementia Support AustraliaForward With DementiaConnect with Dr Kailas Roberts:
Website Your Brain in Mind | Brisbane | Dementia Support & DiagnosisLinkedIn: Kailas Roberts - Your Brain in Mind cognitive optimisation clinic | LinkedInConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 12 Nov 2024 - 54min - 30 - How we supported Dad to die at home
As Dad’s end of life approached, we worked together as a family to keep Dad comfortable and safe. We had great support from Coral’s GP, Dad’s geriatrician, and Dad's amazing carer, Kath.
Those last days were an emotional rollercoaster but from them we have some very special memories. Dad kept surprising us, right up until he took his last breath.
This is our story of supporting Dad to die at home. We want you to know that how you choose to support a loved one as they approach their end of life is entirely your choice. Whatever you decide to do, it’s okay.
In this episode:
The functional gains Dad made on transition care were short lived Dad started to decline again as he approached his end of lifeCoral moved Dad to palliation with the support of her GP and Dad’s geriatricianThe changes that made us realise Dad was approaching his end of lifeThe emotional rollercoaster of Dad’s last daysManaging pain and keeping Dad comfortableRemembering the special storiesDad’s emotional connection to musicWhen dad took his last breathHow you choose to support a loved one at their end of life is very individual and whatever you do, it’s okayResources mentioned:
Let’s Talk ConsultationRelated episodes:
Episode 25 – Dad’s diagnosis of dementiaEpisode 27 – After Dad’s diagnosis of dementiaEpisode 28 – Bringing Dad home from hospitalConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 05 Nov 2024 - 24min - 29 - Bringing Dad home from hospital
Dad had four strokes in 2017, his last year with us. He developed delirium after each stroke. Dad did not recover so well after the fourth stroke and his needs were high. We discuss what that looked like for us from a caring role, and what aged care programs we were able to access to support us to bring Dad home from hospital.
Our priority was Dad's quality of life. We were in the very fortunate position of having strong family support and some extra money that allowed us to meet Dad's care needs at home.
In this episode:
Dad’s high care needs after his fourth strokeDad had to regain enough function to be able to come homeAdvocating for Dad when he was unable to speakStaying with Dad at the hospitalHow we prepared for Dad’s dischargeWhy we didn’t want Dad to go to an aged care facilityTransition Care Program (TCP) and how we used it to get Dad homeHigh care needs don’t always mean moving someone to a residential aged care facilityCaring for a loved one with high needs at home can be difficult but if a family wants to do this, they should be supported to do soPrioritising Dad’s quality of lifeWe paid for a private carer and did as much as we could ourselves to help meet Dad’s needs as his package funding wasn’t enoughResources mentioned:
Let’s Talk ConsultationRelated episodes:
Episode 25 – Dad’s diagnosis of dementiaEpisode 27 – After Dad’s diagnosis of dementiaConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 29 Oct 2024 - 25min - 28 - After Dad's Diagnosis of Dementia
What did Dad’s diagnosis of dementia mean for him and for us, his family? We’ll discuss the challenges Dad faced in the months and years after he was diagnosed and what we did to support him.
Mum’s care for Dad was incredible and we made sure we supported her as well, so that she could continue to care for Dad.
Focusing on what we could influence and keeping Dad well and content was key to looking after Dad.
In this episode:
The difficult conversations with MumAricept improved Dad’s cognition but there would be no miracle cureWe focused on what we could influence – keeping Dad well and contentDelirium and it’s causesSupporting MumSundowningThe home care package helped us support Dad but wasn’t enough to meet Dad’s needsThe difficulty when Dad developed delirium several timesManaging Dad’s deliriumResources mentioned:
Let’s Talk ConsultationRelated episodes:
Episode 25 – Dad’s diagnosis of dementiaConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 22 Oct 2024 - 17min - 27 - Ask Me Anything #2
We're asked so many questions in the course of our work. Our first Ask Me Anything podcast was unbelievably popular, so we’re devoting one episode a month to answering your questions.
Send your questions to us and we’ll answer as many as possible during these Ask Me Anything episodes.
In this episode:
Home care package funds for commercially prepared mealsBasic daily fee vs income tested feeDoes home care package funding affect the aged pension?Grandfathering under the new Support at Home programWhy can’t I claim the cost of a visit to my GP from my home care package?Do I need a GP letter to get allied health services through my home care package?The dementia and cognition supplementService agreements for workers with home care providersWhat are some of the signs my parents might need help?My Aged Care told me someone would contact me. What does that mean?Resources mentioned:
Let’s Talk ConsultationBlog - When should I contact My Aged Care?Blog – What is the dementia and cognition supplement?Screening for the dementia and cognition supplementConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 15 Oct 2024 - 19min - 26 - Dad's diagnosis of dementia
Today we chat about our own father’s diagnosis of dementia and how it came about.
Coral was aware that things were changing with Dad and something wasn’t quite right. She started the process of getting a geriatrician involved. Dad moved through diagnoses of depression to mild cognitive impairment to dementia.
Coral was pushed into explaining the diagnosis to Mum and Dad because the geriatrician decided not to tell them. This meant Coral had to take on the clinical role and tell Mum and Dad what was happening and what to expect. It changed how Mum reacted and put undue pressure on Coral.
In this episode:
Depression or dementia?A diagnosis of dementia takes timeWhat is mild cognitive impairment (MCI)?The geriatrician didn’t tell Mum and Dad about Dad’s dementia diagnosisCoral had to explain Dad’s diagnosis to Mum and DadWhy the geriatrician didn’t tell Mum and Dad the diagnosisMum’s reaction to the situation and her struggle to understand why she wasn’t toldDad’s response to medicationHow this experience changed Coral’s approach to her workCoral believes that the older person and their family need to know so they can educate themselves and be prepared for what’s aheadResources mentioned:
Let's Talk ConsultationDementia Australia - Understanding dementia University of Tasmania – Understanding dementia online courseConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 08 Oct 2024 - 15min - 25 - What's the difference between a support plan and a care plan?
The support plan is the document that is given after a person has been assessed by either the Regional Assessment Service (RAS) or the Aged Care Assessment Team (ACAT).
When a person is assigned their home care package (HCP), they sign up with a provider. The care plan is the document that is drawn up with the home care provider. This guides what services and support a person will receive from their HCP.
These two different plans are both important. They are used at different times for a person’s support at home. We chat about what they are and when they are used. You’ll learn about the information that is needed for each. This information affects the level of aged care support you receive.
In this episode:
What is a support plan?The information in a support planRecommendations in a support planWhat is a care plan?Plans are reviewed as needed. They are not “set and forget”.Care plans should be reviewed at least yearlyWho asks for a support plan review or a care plan review?Give complete detail at any assessments. Do not be stoicTelling your provider about your health issuesWho gives information for a support plan or care plan?The information in a care plan mattersWhat information do I give when asking for a support plan review?Resources mentioned:
Blog - What's the difference between a support plan and a care plan?Blog – What's the difference between CHSP and HCPBlog – What’s the difference between a RAS and an ACAT assessment?Clinical review serviceLet's Talk ConsultationRelated Episodes:
Episode 4: How Do I Get Help At Home?Episode 7: Home Care PackagesEpisode 8: How To Prepare For AssessmentsConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 01 Oct 2024 - 19min - 24 - Our comments on Nine News's article about Home Care
The wait times to receive some home care packages (HCP) have tipped out to around 12 months. This has increased significantly in the past year, from about six months in September 2023.
This article described the frustration of the adult daughter in not only having to wait such a long time for her mum’s home care package (HCP) to be assigned, but her belief that the providers couldn’t offer services under the home care package anyway due to a lack of staff.
We discuss the important points from this article and address some of the confusion around accessing in-home help.
In this episode:
The confusion about what aged care is and what it looks likeHow the wait time for HCPs is determined and by whomPriority levels for HCPs and how they workAsking for a support plan review/priority reviewExtended wait times force people out of their own homesThe risk of carer burnoutMeeting the needs of clients is difficult when there are limits on the number of high priority approvals that assessors can giveSignificant wait times just to get an assessment are not often mentionedThe financial and emotional toll of waiting for in-home support is hugeThere are problems with having enough workers across the aged care systemOne provider is not the same as the next. Do your researchAssuming other options are available while waiting for HCPs is not realistic.Resources mentioned:
Nine News article - "I've got nobody else": Home aged care lags behind demand.Blog – How does aged care work in Australia? Blog – How do I refer to My Aged Care? Blog – What’s the difference between a RAS and an ACAT assessment? Let's Talk ConsultationRelated Episodes:
Episode 3Episode 4Episode 7Episode 16Episode 22Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 24 Sep 2024 - 16min - 23 - What's the difference between CHSP and HCP?
The Commonwealth Home Support Program (CHSP) and the Home Care Packages program (HCP) are two different programs of support for older people living in their own homes.
CHSP is considered “entry level” and HCP is generally for people with higher or more complex needs.
Understand what each program offers and how to access this support.
In this episode:
The Commonwealth Home Support Program (CHSP)Home Care Packages (HCP)The assessment teamsHow does the funding work?How to apply for these programsTypes of approvals for entry level servicesDifferent providers deliver different CHSP services (fragmented)Capacity to deliver services can be an issue for providersGetting services through a HCPCost of servicesCan a person stay on CHSP and not take up a HCP?Changing service provisionSome upcoming changes to aged care programsResources mentioned:
Blog – What's the difference between CHSP and HCPBlog – How does aged care work in Australia? Blog – What’s the difference between a RAS and an ACAT assessment? Blog – How do I refer to My Aged Care? Let's Talk ConsultationEmail: admin@seemeacn.com.auRelated Episodes:
Episode 4: How Do I Get Help At Home?Episode 7: Home Care PackagesEpisode 8: How To Prepare For AssessmentsConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 17 Sep 2024 - 30min - 22 - Ask Me Anything #1
We get asked questions every week from people who are supporting their older loved ones at home. If you want to navigate the aged care system well, you need to know you’re getting the right information.
Sadly, that’s not always the case, even when you’ve been in touch with services that are set up to help older people. That’s where our experience and expertise come in.
We’ve taken a selection of the many questions that people ask us and answered them here.
In this episode:
● In-home services when the older person is in hospital
● If person’s health worsens while they are waiting for their home care package
● Respite beds in aged care facilities
● Several questions about eligibility for aged care services and support
● Waiting times for ACAT assessments
● Getting CHSP and a home care package at the same time
● Can you still get a home care package and the dementia and cognition supplement when you move into residential aged care?
Resources mentioned:
Department of Health and Aged Care - eligibility statement Contact us - admin@seemeacn.com.auLet's Talk ConsultationConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 10 Sep 2024 - 17min - 21 - Amina's story with Amina Schipp
This week’s guest, Amina Schipp, talks about the grief and pain she felt over the preventable death of her 97 year old mother, Maria, in a residential aged care facility. She channelled this grief into becoming a powerful advocate for reform in the aged care sector.
Amina discusses how she became an advocate and what drew her to the groups she participates in. She talks about Aged Care Reform Now and how they are building rapport with politicians and other peak bodies to facilitate the changes that need attention now.
In this episode:
Amina’s mum’s increasing frailty and her admission to an aged care facilityA reablement approach helped but there was not enough funding to meet Maria’s needsFormal complaints bodies were ineffectiveThe toll Maria’s decline and death took on AminaAmina’s decision to become an advocate for reform in aged careAged Care Reform Now (ACRN)Getting the attention of politiciansSupport from peak aged care advocacy bodiesThe things Amina feels need attention right nowWhat to consider when looking at aged care facilitiesHow to raise concerns/complaints in aged careResources mentioned:
OPAN (Older Persons Advocacy Network)COTA (Council on the Ageing)ACQSC (Aged Care Quality and Safety Commission)Let's Talk ConsultationConnect with Amina Schipp:
ACRN website Email Facebook LinkedInConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 03 Sep 2024 - 23min - 20 - The truth about after-death administration with Danielle Phillips
Guest presenter Danielle Phillips discusses her lived experience in becoming an executor twice in two years during the Covid-19 pandemic when she lost both her parents. She was thrown into a whirlpool of time sensitive form filling, phone calls, emails and document preparation, during a time when she just needed space and capacity to focus on the loss of her parents
Danielle immediately recognised the need for a roadmap that could effectively lessen the pressure and confusion around deceased estate administration and what to do next when someone dies. She founded Sage Executor Solutions.
For Danielle, the process of helping clients during such a difficult time is more than just a business, it’s personal.
In this episode:
The time taken to finalise a deceased estateThe tasks that need to be completedThe importance of good record keepingSuperannuation and applying for the death benefit is the longest processFinancial and tax implications in accepting a death benefitThe considerations - property, legal, financial and personal tasksBeing the executor of a will is a huge undertakingHow to start a conversation with a loved one about having the correct documents in placeWhat is a digital vault and how is it used?Probate explainedResources mentioned:
Let's Talk ConsultationDigital vaults:
Safewill Care and Living with MercerConnect with Danielle Phillips:
Facebook Instagram LinkedIn Website EmailPhone 0407 786 486Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 27 Aug 2024 - 31min - 19 - Estate planning with Joshua Auld
Guest presenter and estate planning solicitor, Joshua Auld, discusses the importance of having the correct documentation in place so that your estate is administered as per your directions in the event of your death.
A will is the most important document in estate planning, and appointing a substitute decision maker is a very close second.
Joshua discusses why correctly prepared documents can reduce both time and cost when a person’s will is executed. What may seem a less expensive option up front can end up costing the person’s estate significant amounts of money in the longer term.
In this episode:
What parts of estate planning does a person need to consider?Wills explained – Solicitor vs Public Trustee vs Will KitRisks if your will isn’t completed correctlyTerminology used in estate planningWhat happens if a person dies with no will (intestate)Josh’s experience in admitting a video will to probate in QueenslandWhen a person cannot legally make a will (capacity)Appointing an attorney – your substitute decision makerDecisions that a substitute decision maker makeLoss of capacity without a substitute decision makerRevoking an Enduring Power of AttorneyResources mentioned:
Enduring Power of Attorney WA Enduring Guardian WAPower of Attorney/Enduring Power of Attorney QldPower of Attorney/Enduring Power of Attorney NSWEnduring Guardian NSWPower of Attorney/Enduring Power of Attorney VicPower of Attorney/Enduring Power of Attorney SAAdvance Care Directives SAEnduring Power of Attorney TasEnduring Guardianship TasPower of Attorney/General Power of Attorney NTAdvance Personal Plan NTGeneral Power of Attorney/Enduring Power of Attorney ACTLet's Talk ConsultationConnect with Joshua Auld:
EmailWebsitePhone (07) 4249 3456Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 20 Aug 2024 - 27min - 18 - What is a care plan?
Every person who is receiving a home care package should have a care plan that reflects their needs and goals, and includes the kind of support that will enable the older person to fulfil those needs or goals.
The care plan should be completed with the involvement of the older person and their family member or carer, if indicated.
The care plan should include any assistance the older person might need with their day to day activities, and any clinical support and associated equipment or modifications of the home that would make things easier for the older person.
In this episode:
When is a care plan developed?Who should be involved in developing the care plan?Consumer directed careA care plan is not a “one size fits all”What should be included in a care plan?Should you give your provider a copy of your GP health summary?The things that package funding can be used forHow often should a care plan be reviewed?Care management fees cover care plan reviewsConsent must be given before changes are made to a care planResources mentioned:
Blog – What is a care plan?Blog – What is Care Management? Blog – What are the fees for home care packages?Coral’s book - My Parents Are Ageing, What the Heck Do I Do?Let's Talk ConsultationRelated Episodes:
Episode 7Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 13 Aug 2024 - 13min - 17 - How long do I have to wait for my Home Care Package?
The time a person waits for their home care package depends on what level of package a person is approved for and what priority they are given by the aged care assessment team (ACAT).
Coral discusses the different priority levels, and the difference between approval and assignment of the home care package. She talks about how long the wait times are for the various package levels.
Learn about what to do if the older person’s needs increase while they are waiting for their home care package to be assigned.
In this episode:
How a person is approved for a home care packageWhat determines how long a person waits?Approval vs assignment of the home care packageCoral relates a real storyWhat if the older person’s needs increase while they are waiting?Support plan review (priority review)Reasons for a support plan reviewCurrent wait times for home care packagesResources mentioned:
Blog - How long do I have to wait for my home care package?Blog - What is an ACAT assessment?Blog - How do I get reassessed with My Aged Care?Let's Talk ConsultationRelated episodes:
Episode 5 - Discussion with a former ACAT assessorEpisode 7 - Home care packagesEpisode 8 - How to prepare for assessmentsConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 06 Aug 2024 - 14min - 16 - Susan's story with Susan Day
Susan and her siblings supported their parents as they aged. When the time came to access formal support, Susan discovered how confusing the process was and how long it took to get services.
Susan discusses what she noticed between the two different assessment services and the outcomes. When it was time to sign up with a package provider, Susan researched the management option that suited her best.
She talks about her journey and what she learned along the way. She realised that in not understanding the system, her parents waited longer for help.
In this episode:
When Susan knew to seek helpMaking the referral to My Aged CareThe lengthy time they waited for helpSusan’s confusion and frustration trying to get servicesThe package management option Susan chosePros and cons of self-managementSourcing workersBuying equipment under the home care packageSusan’s tips for helping older loved ones to manage a home care packageThings to consider when getting a loved one into the aged care systemBeing stoic works against you in an assessmentResources Mentioned:
Coral's bookBlog - What is My Aged Care?Blog - When should I contact My Aged Care?Blog - What's the difference between a RAS and an ACAT assessment?Let's Talk ConsultationRelated Episodes:
Episode 3: Have I been assessed by My Aged Care?Episode 4: How do I get help at home?Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 30 Jul 2024 - 28min - 15 - Elder Abuse with MaryAnn De Mestre and Nick Donnelly
Elder abuse can take many forms; physical, financial, psychological and social harms. We speak mainly about financial abuse in this episode.
Nick and MaryAnn talk about identifying the “red flags” and how to address them. It’s a fine line between advocating for the elder and pushing too hard. Experience in this area is so important.
MaryAnn discusses who the main perpetrators are, what coercion looks like, and understanding capacity. If people have a will and an enduring power of attorney, they report lower rates of abuse.
In this episode:
What is elder abuse?Who do I report elder abuse to?Red flags for financial abuseWhat does coercion look like?What does capacity look like?Who are the perpetrators?Power of attorney vs Enduring Power of Attorney vs Enduring GuardianshipWhen each document is appropriateClear documentation lowers the risk of elder financial abuseReal life examplesResources Mentioned:
Let's Talk ConsultationReporting Elder Abuse:
NSW Ageing and Disability CommissionService NSWCommunities and Justice NSWCompass1800 ELDERhelp (1800 353 374)QLD GovernmentElder abuse helpline (Qld)WA government servicesSeniors' rights VictoriaElder abuse TasmaniaSouth Australian GovernmentCOTA Northern TerritoryConnect with MaryAnn De Mestre:
EmailWebsiteInstagramLinkedInConnect with Nick Donnelly:
WebsiteLinkedInConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 23 Jul 2024 - 27min - 14 - Downsizing your home with Melissa Freasier
A downsizing specialist helps people to declutter their homes. For a variety of reasons, people may need some guidance.
Emotional attachment to items and family dynamics can cause resistance when it comes to downsizing. Knowing when to start this conversation and how to proceed in an orderly sequence will make this process less stressful.
Professional downsizers often have a great network of local contacts who can support the downsizing process.
In this episode:
How to start a conversation about downsizingHow to start the processOvercoming hesitation and negative emotionsProfessional organiser vs downsizing specialistTime taken to complete the downsize How to sequence the processWhat items are currently selling wellStrategies for managing family heirloomsWorking with different family dynamicsWhere and how to donate unwanted itemsResources Mentioned
Buy the Decluttering DirectoryLet's Talk ConsultationConnect with Melissa Freasier:
InstagramFacebookLinkedInWebsiteConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 16 Jul 2024 - 27min - 13 - Granny flat arrangements with Nick Donnelly
A granny flat arrangement is a lifechanging and lifelong commitment. Consider the implications of undertaking such an arrangement.
Understand how the arrangement works and what you need to think about before entering into such an agreement. There are legal and financial implications for such an agreement.
Getting sound legal and financial advice before entering into this agreement will ensure all parties, particularly the older person, are protected.
In this episode:
What is a granny flat arrangement?Who can enter a granny flat arrangement?How does it work?Setting up the arrangementEstate planning implicationsFinancial implicationsLegal implicationsEnding a granny flat agreementResources mentioned
Let's Talk ConsultationConnect with Nick Donnelly
Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 09 Jul 2024 - 28min - 12 - Package management options
There are a couple of main options for the management of your home care package funding. These are self-managed or fully managed. There is also a hybrid which is a supported self-managed option.
We talk about the different management models and the pros and cons for each. Think about what to consider before you sign up with a provider based on how you’d like your package to be managed.
Regardless of which option you choose, you must always sign up with a provider.
In this episode:
Can I self-manage my home care package?Considerations for self-managementDo I have to sign up with a provider?The differences between self-managed and fully managed optionsThe fees that providers chargeWhy self-management can be difficult for some peopleWhat our families and clients have experienced with different management options.Resources Mentioned
Which Home Care Package Model is Right For Me? | SeeMeACNHome Care Package costs and fees | My Aged CareLet's Talk ConsultationRelated Episodes
Episode 7: Home Care Packages Episode 10: Dementia and cognition supplementConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 02 Jul 2024 - 15min - 11 - Dementia and cognition supplement funding
People are eligible for the dementia and cognition supplement if they are receiving a home care package and they demonstrate eligibility via one of the Department of Health and Aged Care’s prescribed screening tools.
We discuss how much the supplement is worth and who can do the screening. We explain the different screening tools and when each would be used. Learn who to approach to organize the screening and why people sometimes find getting this process completed difficult.
In this episode:
What is the dementia and cognition supplement?Who is eligible?Does the older person need a diagnosis of dementia?Who can screen for eligibility?The prescribed screening tools and when to use themThe process after someone has been screenedWhat happens if the person gets a higher level home care package or changes providers?People’s experiences in attempting to get the screening completedResources Mentioned
What is the dementia and cognition supplement? | SeeMeACNDementia and cognition supplement for home care | Australian Government Department of Health and Aged CareLet's Talk ConsultationRelated Episodes
Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 25 Jun 2024 - 21min - 10 - A reablement approach to living well at home
Having a home care package allows the older person to get services and support to keep them well and independent at home for as long as possible. These services and support can be so much more than “care”.
Enlisting a team of clinicians who can help improve the older person’s strength, mobility and overall health can allow them to regain some independence. This also contributes to a person’s ability to continue to live at home.
In this episode:
Care and support for activities of daily livingUse your home care package funding to remain well and independent at homeReablement is an option that can run alongside careHospital admissions and deconditioningDiscussion about how we’ve used this approach with our mumResources Mentioned
Guiding you through My Aged Care | SeeMeACNLet's Talk ConsultationRelated Episodes
Episode 4: How do I get help at home? Episode 5: A discussion with a former ACAT assessor Episode 7: Home Care Packages Episode 8: How to prepare for an assessmentConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 18 Jun 2024 - 19min - 9 - How to prepare for assessments
Before having an assessment for in-home aged care services, take the time to reflect on the amount of support you or an older loved one needs on a daily or weekly basis. Any support, formal or informal, paid or free, is important to note.
Preparation is key to getting the level of support you or an older loved one needs. Having a list of all the support the older person gets gives a very complete picture of their situation.
Understand who the assessment teams are and what support programs each assessment team can approve for.
In this episode:
Does My Aged Care Assess?What are the assessment teams looking for?Who are the assessment teams?What are the different programs of support?How do you prepare for an assessment?Can others offer input during the assessment?Resources Mentioned
Access Australian aged care information and services | My Aged CareAssessment for Aged Care - Services AustraliaLet's Talk ConsultationRelated Episodes
Episode 3: Have I been assessed by My Aged Care? Episode 4: How do I get help at home?Episode 5: Discussion with a former ACAT assessorConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 11 Jun 2024 - 19min - 8 - Home care packages
There are four levels of funding for home care packages. The packages are used to help keep older people well and able at home for as long as possible. We discuss what the packages are worth, how the funding is allocated and the different package management options available.
We chat about what the funding can be used for and the importance of a comprehensive care plan to validate package expenditure.
We discuss communication with your home care provider and changing providers if you are not happy with your service provision.
In this episode:
How to be approved for a home care package?What is a home care package worth?How the funding is allocatedHigh priority for urgent needsFully managed vs self-managed service provisionThe care plan and why it’s so importantWhat information is used to develop a care planCare plan reviews and support plan reviewsValid care expenses – inclusions and exclusionsThe value of clinical input (registered nurses and other allied health providers)Changing providersResources Mentioned
About the Home Care Packages Program | Australian Government Department of Health and Aged CareHome Care Packages Program Inclusions and Exclusions – FAQs for Providers – version 1 | Australian Government Department of Health and Aged CareBlog | SeeMeACNAccess Australian aged care information and services | My Aged CareLet's Talk ConsultationRelated Episodes
Episode 4: How do I get help at home?Episode 5: Discussion with a former ACAT assessorConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 04 Jun 2024 - 48min - 7 - Transition Care Program
If an older person has lost some function or independence after a hospital admission, they may be approved for the Transition Care Program (TCP). This is a program of up to 12 weeks of clinician-led support to help the older person regain their strength and wellbeing and safely transition back to living at home.
TCP is approved while the older person is still in hospital, not after they have been discharged. TCP can be delivered in a number of settings, with the aim that it is completed in the older person’s own home.
Michelle discusses who approves for TCP and how the process works. Then she gives a real scenario, our dad’s use of TCP when he was twice discharged from hospital after having two of his four strokes.
In this episode:
What is TCP?Who is eligible for TCP (and who isn’t)?Who can make a referral for TCP?Where TCP can be deliveredHow long the program runs forClinical and non-clinical support under TCPPausing or continuing other in-home support servicesGetting approved for TCP takes timeResources Mentioned
Transition Care Programme | Australian Government Department of Health and Aged CareLet's Talk ConsultationRelated Episodes
Episode 4: How do I get help at home?Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 28 May 2024 - 15min - 6 - Discussion with a former ACAT assessor
When an Aged Care Assessment Team (ACAT) assessor does an assessment of the older person, they look at the person holistically. They want to understand what services and support could help that person to continue to live in their own home.
We discuss what the assessor is looking for, why they ask certain questions and why they may look around the older person’s home as part of the assessment.
Janine gives us some great insight into the information that an ACAT assessor gathers and how this information is collected. This enables the ACAT to approve for the appropriate level of care for the older person.
In this episode:
What is an ACAT assessor?What programs do ACATs approve for?What information ACATs are looking forWhy certain questions are askedLooking at the person’s surroundings as well as talking to themSituations that indicate urgent help might be neededInformation from the ACAT assessmentThings to consider before you have an assessmentResources Mentioned
My Book | SeeMeACNWhat Is An ACAT (Aged Care) Assessment? | SeeMeACNAccess Australian aged care information and services | My Aged CareLet's Talk ConsultationRelated Episodes
Episode 3: Have I been assessed by My Aged Care? Episode 4: How do I get help at home?Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
More about Janine:
Janine discovered her love for community nursing in the metropolitan Sydney area of Canterbury in Sydney. Developing her skills Janine commenced in the role of Aged Care Assessor in an Aged Care Assessment Team (ACAT). She has worked as a Clinical Nurse Specialist, Psychogeriatric Aged Care Nurse and Team Leader in ACAT and Rehabilitation teams in metropolitan Sydney including Auburn and Kogarah, and interstate teams in Canberra and Queensland. It is within these teams Janine discovered she had found her passion, helping older people to remain living at home, whilst assisting them to maintain as much choice and independence as possible.
Following a move to the ACT in 2006, and after a period of working within the ACAT team, Janine was a Clinical Nurse Consultant for the Department of Veteran Affairs, providing consultation to other nursing services regarding the nursing care of veterans and DVA entitled persons who were over 65 and considered to have high level, complex needs.
In 2016 Janine was the Subject Matter Expert, national assessor and content creator for the My Aged Care national assessment workforce training.
Following another move in 2019 to the beautiful Sunshine Coast in Queensland, (which Janine feels will definitely be her last) Janine was providing aged care assessment as an ANACC (Australian National Aged Care Classification) Assessor. This assessment was introduced to improve the funding for people living in residential care.
Janine thoroughly enjoys her role with Coral and Michelle at See Me Aged Care Navigators. She is able to use all of her experience and skills to empower and assist others to understand and negotiate the national aged care system.
Tue, 21 May 2024 - 25min - 5 - How do I get help at home?
There are aged care programs that support older people to live in their own homes for as long as possible. We discuss eligibility for in-home programs and the information that you need to convey when you contact My Aged Care.
We talk about what happens when you contact My Aged Care, providing consent, and becoming a regular representative.
Learn about the assessment teams and the programs that the different teams approve for. We discuss entry level programs and what’s available for people with higher needs.
In this episode:
My Aged Care is the gateway, the starting pointMy Aged Care screens peopleScreening versus assessmentEligibility criteriaMisinformation about eligibilityBe prepared before you contact My Aged CareCarer stress/crisisWhat to do when you call My Aged CareRepresentatives and consentAssessment teams and support programsReferral codes and getting services and supportHome care packagesApproval versus assignmentCoral’s top tipsResources Mentioned
Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareLet's Talk ConsultationRelated Episodes
Episode 3: Have I been assessed by My Aged Care?
Connect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 14 May 2024 - 52min - 4 - Have I been assessed by My Aged Care?
People often tell us they have had their My Aged Care assessment. This shows they do not understand where they are in the system. My Aged Care asks a series of questions. This is screening. This is not an assessment. The screening determines where this referral goes.
Know the difference between screening and assessment. Know who is assessing you. Different assessment teams approve for different programs, and the funding varies for each program.
The process takes time, too, so consider contacting My Aged Care if you are providing significant support to an older loved one.
In this episode:
My Aged Care is a contact centre, not an assessment serviceContacting My Aged Care begins the referral and registration processMy Aged Care screens people and decides where this referral goesGiving complete information will ensure you get to the appropriate assessment teamHow we know if people have been assessed or notWhich assessment teams approve for which programsEntry-level services versus home care packagesWhat happens after an assessmentWhen to contact My Aged CareResources Mentioned
Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareLet's Talk ConsultationConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 07 May 2024 - 22min - 3 - Why do we do what we do?
After Dad passed away in January 2018, Coral began to write, starting with her blog “Dementia, my dad and me.” This was her way of dealing with the grief of Dad’s passing. This documented Coral’s journey with Dad over his final 8-10 years, his slow decline in cognition, his eventual diagnosis of Alzheimer’s, his final year of life and his eventual death.
At work, Coral was being asked more and more by her allied health and nursing colleagues to help families to understand what support could be utilised to get their older loved ones home from hospital and keep them there.
It was at this point that Coral realised she could do so much more to educate people on Australia’s aged care system so they could get the help they needed at home. So her business was born.
We care about people getting the right outcomes for their older loved ones.
In this episode:
How Coral’s blog helped people to understand Australia’s aged care system Coral’s decision to give up her nursing position and launch her business as an aged care navigator.We educate people to get the best out of Australia’s aged care systemPreparation is key before you contact My Aged CareSituations where we have helped people to get the help they needBeing stoic can be a disadvantageEntry-level versus higher-level care optionsThe aged care system can provide options if people are aware of the programs that can be accessedResources Mentioned
Blog | SeeMeACNAccess Australian aged care information and services | My Aged CareLet's Talk ConsultationConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 07 May 2024 - 19min - 2 - Why a podcast about aged care?
Australia’s aged care system is complex and can disadvantage the people it’s meant to support. We teach people how the system works and how to get the support they need to stay living in their own home for as long as possible.
Learn about My Aged Care, the programs of support that you can get in-home, the assessment teams, home care packages, what to do if your needs increase, and what will change when the reforms begin.
We want to educate people to get the support for their loved ones that we were able to get for our dad as his needs changed, his dementia progressed and he reached the end of his life. We accessed different aged care programs at different times. Knowing what was available enabled us to give him the appropriate care at each step of the way.
In this episode:
Why we talk about in-home aged care support Topics that we’ll be covering in futureOur personal experience and Dad’s storyPrograms of support that are utilised in different circumstancesClinical input to improve outcomes and quality of lifeWhen should you be thinking about getting some support?Aged care is so much more than nursing homesResources Mentioned
“My Parents Are Ageing, What the Heck Do I Do?” Author – Coral Wilkinson Access Australian aged care information and services | My Aged Care Let's Talk ConsultationConnect with Coral Wilkinson:
Instagram Facebook LinkedIn Guiding you through My Aged Care | SeeMeACN websiteMore about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Tue, 07 May 2024 - 19min - 1 - Welcome to Your Aged Care Compass
Are you supporting an older loved one at home and ready to give up because it’s just too
hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who
still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years experience in both health and aged care. A
former assessor with the aged care assessment team, an advocate and author, there’s not
much Coral doesn’t know about Australia’s aged care system. Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now the client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as
independent as possible and remain connected to their community. We reached a point
however, of needing extra support and we achieved this because we know Australia’s aged
care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in
supporting our own ageing parents but also our vast professional experience in supporting
other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with
My Aged Care through to the different funding streams and assessment workforces,
management options for home care packages and extra funding that people might be
eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations
will be covered, as well as real-life stories of where it went wrong for people and how we
guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at
the right time for your ageing parents and loved ones.
Wed, 01 May 2024 - 02min
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