Power Retail Power Talks

Send us a textWelcome back to Power Retail Power Talks, join me in bite-sized discussions with industry leaders and professionals as they share their exclusive insights into the dynamic world of ecommerce.I’m your host Rosalea and for this episode, I chatted with Jaimi Farrey, Head of Loyalty at Bonds.Beloved Aussie brand Bonds has revamped their loyalty program! In this episode, Rosalea sits down with Jaimi to discuss the details of the transition, the reasons behind it, and what’s on the ho...

Send us a textWelcome back to Power Retail Power Talks, join me in bite-sized discussions with industry leaders and professionals as they share their exclusive insights into the dynamic world of ecommerce. I’m your host Rosalea and for this episode, I sat down with the Head of Swaggle, Chad Burke.Swaggle is the newest pet store on the ecommerce block, launched in early 2024 with a bang. In this episode, I sat down with Chad to learn more about the brand, how the launch is going, and what...

Send us a textWelcome to an extraordinary loyalty-focused episode of Power Talks. In honour of the release of Power Retail and The Australian Loyalty Association’s 2024 Loyalty Insights Report, our host Rosalea sat down with Alina Malkin, Head of Marketing & Customer Engagement at Hairhouse.Hairhouse Australia is THE destination for all things hair, salon, and beauty, they have a huge presence both online and offline and have an extremely loyal customer base. They spoke about Hairhouse’s ...

Send us a textWelcome to a very special All Star Bash winners edition of Power Retail Power Talks. The 2024 Power Retail All Star Bash brought together the best of the best in online retail to celebrate the wins of 2023 in a glamorous award ceremony. In this mini-series, our host Rosalea sat down with a few of our well-deserving winners to discuss their wins and find out what's next.In this episode, Rosalea speaks with Rosemary Martin, the GM of eCommerce and Marketing at Rebel. At The Power ...

Send us a textWelcome to a very special All Star Bash winners edition of Power Retail Power Talks. The 2024 Power Retail All Star Bash brought together the best of the best in online retail to celebrate the wins of 2023 in a glamorous award ceremony. In this mini-series, our host Rosalea sat down with a few of our well-deserving winners to discuss their wins and find out what's next.In this episode, Rosalea speaks with Chloe Buxton, the Loyalty and Customer Engagement Coordinator at Princess ...

Send us a textWelcome to a very special All Star Bash winners edition of Power Retail Power Talks. The 2024 Power Retail All Star Bash brought together the best of the best in online retail to celebrate the wins of 2023 in a glamorous award ceremony. In this mini-series, our host Rosalea sat down with a few of our well-deserving winners to discuss their wins and find out what's next.In this episode, Rosalea chats with Sarah Timmerman, Founder and CEO of Beginning Boutique. At The Power Retail...

Send us a textWelcome to a very special All Star Bash winners edition of Power Retail Power Talks. The 2024 Power Retail All Star Bash brought together the best of the best in online retail to celebrate the wins of 2023 in a glamorous award ceremony. In this mini-series, our host Rosalea sat down with a select few of our well-deserving winners to discuss their wins and find out what's next.In this episode, Rosalea is speaking with the Founder and CEO of Electric Kicks, Chris Gryg. At the Powe...

Send us a textWelcome to a very special All Star Bash winners edition of Power Retail Power Talks. The 2024 Power Retail All Star Bash brought together the best of the best in online retail to celebrate the wins of 2023 in a glamorous award ceremony. In this mini-series, our host Rosalea sat down with a select few of our well-deserving winners to discuss their wins and find out what's next.In this episode, Rosalea is speaking with Rob Hango-Zada, Co-Founder and Co-CEO of Shippit. At Power Ret...

Send us a textWelcome to a two-part International Women’s Day Power Talks podcast special. Our host, Rosalea, will be conversing with two inspiring and influential women in leadership roles to discuss their journeys, responsibilities, and the women who inspire them.In this episode, Rosalea had a conversation with Heather Bone, Director of ESG at Team Global Express. They discussed ESG and accessible sustainability, and Heather shared her insights on ensuring the authenticity and feasibility o...

Send us a textWelcome to a two-part International Women’s Day Power Talks podcast special. Our host, Rosalea, will be conversing with two inspiring and influential women in leadership roles to discuss their journeys, responsibilities, and the women who inspire them.In this episode, Rosalea sat down with Taeressa Fawthrop, Chief Consumer Officer at Team Global Express. They delved into her career trajectory and her experiences as a woman in the logistics industry. Taeressa's role primarily rev...

Send us a textTo conclude our second season of Power Talks, Rosalea engaged in a conversation with Sera Volau, Ecommerce Product Manager at Kookai.They spoke about the unique challenges - and opportunities that come from a vertically integrated business, managing omnichannel balance and brand identity, and the value of bringing lived experiences to your role.We're delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Send us a textIn the sixth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Carl Hartmann, Co-Founder and executive Director at Lyre’s.They spoke about all the surprises that come with launching a globally expanding non-alcoholic spirits brand, Lyre’s digital presence, and fostering a social movement amongst its community. I also found out Carl’s top tips on how to manage peak season pressures.We're delighted to have YouPay as the proud sponsor of this epi...

Send us a textIn the fifth episode of Power Talks Season Two, our host Rosalea Catterson had an insightful conversation with Samantha Gopal, Senior Product Manager for Digital at Bunnings.In this episode, they spoke about mentorship and career growth, and the importance of mental wellbeing support in the workplace. Sam shared more about her role and what's in the works for Bunnings, her learnings from a variety of career development programs she’s taken part in, and the importance of challeng...

Send us a textIn the fourth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Samuel Wood, the CEO and Co-Founder of Azura Fashion Group.Sam told Rosalea Azura’s origin story, its circularity and sustainability journey, and how it's tackling global market challenges. They spoke about AI and its role in the business, and how Azura is evolving, and he shared some really valuable tips on tackling new challenges.We're delighted to have YouPay as the proud spons...

Send us a textIn the third episode of Power Talks' season two, our host Rosalea Catterson engaged with Rosie McFarlane, Head of Loyalty at Mecca.They spoke about Mecca’s award-winning loyalty program and got some insight into the magic happening behind the scenes that has it smashing all customer expectations. Rosie introduced Rosa to the concept of ‘humanizing digital’ and explained how Mecca maintains a customer-centric culture in all it does. So settle in as they deep dive into Beauty Loop...

Send us a textIn the second episode of Power Talks' season two, our host Rosalea Catterson engaged with Owen Bolwell, currently the Global Ecommerce Transformation Lead at Total Beauty Network, and an Ecommerce Transformation Manager and advisor to high-growth Australian Retail Brands.We talked about his work with Total Beauty Network, his process as an advisor, and ways businesses can transform their customer experience journeys. Owen shared some fantastic insights into the challenges faced ...

Send us a textKicking off the second season of Power Retail Power Talks Podcast, our host Rosalea sat down with Davie Fogarty, the founder, and CEO of The Oodie, Shark Tank judge, YouTube Star, and AFR Young Rich Lister.Davie shared a wealth of insights, tips, and advice with our listeners. He discussed his journey of starting an ecommerce business, his sources of inspiration, and his key strategies for successful partnerships. Find out if The Oodie has any plans for brick-and-mortar stores i...

Send us a textFor this special sustainability-focused mini-series I had a conversation with Daniel Bracken, CEO of Michael Hill.We delved into their Re:Cycle gold recycling program, which we previously featured in the Sustainability Spotlight. We explored the program's details, Michael Hill's broader ESG initiatives, and how this program is truly making a difference.

Send us a textFor this special sustainability-focused mini-series I sat down with Sustainability Spotlight collaborator and Co-Founder and Chief Sustainability Nerd of The Purpose Agents, Anna Forster. From incoming reporting requirements to carbon pricing, we spoke about regulatory changes and other key topics in the sustainability sector demanding the industry’s attention and Anna identified what retailers should focus on now to get ahead of the game, and really make a difference.

Send us a textTo conclude our very first season of Power Talks, Rosalea engaged in a conversation with loyalty expert Adam Posner as he shared his fantastic insights into the world of loyalty. He explained why he defines loyalty not as a program, but as an outcome and offered his advice on how to create and tailor the perfect loyalty program for your brand and customers and critical tips for success.ShipStation proudly sponsors this episode of Power Talks.

Send us a textIn the seventh episode of Power Talks, Rosalea had a conversation with Stacey Crommelin, Head of Digital and Customer Engagement at Taking Shape. They discussed excelling in customer service and engagement, translating these strategies into the digital shopping experience, and explored how Taking Shape distinguishes itself from the competition.ShipStation proudly sponsors this episode of Power Talks.

Send us a textIn the sixth episode of Power Talks, Rosalea engaged in a discussion with Brandon Soo, Ecommerce Manager at Total Tools. She discussed website optimization and the intricacies of handling an omnichannel network. We apologise, the audio can be a bit rocky sometimes but do stick around to find out what the man with access to all the tools imaginable is currently DIYing and hear his advice for ecommerce success.ShipStation proudly sponsors this episode of Power Talks.

Send us a textIn our fifth episode of Power Talks, Rosalea sat down to chat with Kelly Slessor, ecommerce coach, founder of Shop You, and ecommerce all-rounder superstar. With years of experience under her belt and her finger constantly on the pulse of all things retail, Rosalea asked Kelly about the biggest challenges in ecommerce, how to overcome them, and her thoughts on all the latest tech.ShipStation proudly sponsors this episode of Power Talks.

Send us a textIn our fourth episode of Power Talks, Rosalea spoke to Charlie Ganzen, ANZ Director of sexual wellness company Lovehoney. He shared insights into the company's advertising challenges, highlighted Lovehoney's unique position in the industry, and compared Australian shopping trends on a global scale.Stay tuned to learn about his journey from marketing manager to director and discover the most valuable advice he's ever received.This episode of Power Talks is proudly sponsored ...

Send us a textIn our third episode of Power Talks, Rosalea sat down with Stephanie Lang, Marketing Director from BlackMilk Clothing, the pioneers of Geek Chic, responsible for the infamous Galaxy leggings, and a company that is continuously leading the way for inclusive, stylish, alt fashion for over a decade with an unstoppable cult following across its platforms. They spoke about social media, building a community around your brand, and found out what the next biggest thing since Galax...

Send us a textIn our second episode of the Power Retail Power Talks Podcast, Rosalea sat down with Jane Cay, the founder of award-winning Women's clothing retailer Birdsnest. They talked about her ecommerce journey and how Birdsnest brings that shop floor level of personalisation and outfit matchmaking online. Stay tuned to find out what this ecommerce pioneer thinks is the next big industry paradigm shift so you can stay on top of it.This episode of Power Talks is proudly sponsored by S...

Send us a textIn our inaugural episode of the Power Retail Power Talks Podcast, Rosalea sat down with Australian marketplace marketing expert and CMO of MyDeal, Ryan Gracie.She asked him about the struggles of acquiring customers in this climate, and the equally tricky task of retaining them, looked back at how marketplaces have evolved and got his advice for managing a team through tough times.This episode of Power Talks is proudly sponsored by ShipStation.

Send us a textWelcome to The Power Retail Power Talks Podcast! This podcast is designed specifically for ecommerce professionals, offering bite-sized episodes packed with valuable insights.I am Rosalea, the editor of Power Retail and your Power Talks host, and I am delighted to invite you to join me in engaging conversations with industry influencers and renowned brands that are shaping the ecommerce landscape.In our very first season I’ll be be speaking with a group of powerhouses in the eco...