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A Podcast, By Kayleigh.

A Podcast, By Kayleigh.

Kayleigh

Become a Paid Subscriber: https://podcasters.spotify.com/pod/show/bykayleigh3/subscribe Welcome to, a podcast, by Kayleigh, THE gateway to unlocking your unlimited potential. I’m creating an army of 6 and 7 figure makeup artists and I want you to join me. In this podcast I am going to be crushing gatekeeping, interviewing THE greats, opening the doors to the knowledge you need and deep diving into THE topics that can push us to the next level. Be prepared for epic guests, and answers to the questions you always wanted to know. No more small business. No more “just” a makeup artist. The beauty industry is a 250 billion dollar industry and you’re in it.

81 - 79 - Improving your Customer Experience Series - The AFTER.
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  • 81 - 79 - Improving your Customer Experience Series - The AFTER.

    In the next and final instalment of a mini customer experience series, today I will be talking you through the "after" phase of a client meeting, often the most forgotten about part of the experience!


    In this episode, we discuss how you can turn your customers into repeat customers, and how many of us are leaving SO much opportunity on the table when we don't follow up and keep in touch with your clients! Hope you love this and let me know what you think in the comments! LINKS:

    Subscribe to me on YouTube here! Follow me on Instagram!  Join our monthly makeup artist membership!

    Kayleigh's diary of the Business BTSnewsletter! Want some cool freebies?Check em out 


    Wed, 13 Nov 2024 - 34min
  • 80 - 78 - Reena Goodwin from Facteur PR on how Makeup Artists can work with Brands!

    Welcome back to our guest episodes!! I'm so excited today for you guys to meet Reena Goodwin, founder and CEO of Facteur PR. I have wanted a PR specialist on the podcast for SO long, and Reena fits the bill perfectly, with Facteur PR specialising in beauty, home & wellness brands. Today we discuss how to work with brands, how to work with PR's and how to gain press coverage AS a makeup artist.


    This is an industry which is typically shrouded in mystery. I wanted to unlock these doors and really talk about how to start working more in harmony with PR companies. Having the founder of a PR company on to discuss this, has been life changing in readjusting my perspective on it!


    Please enjoy this episode, let us know your thoughts and give a warm welcome to Reena!

    IN THE EPISODE LINKS:

    Follow ⁠Reena's ⁠Instagram

    Follow ⁠Facteur PR⁠ on the gram!

    The ⁠Realfluence⁠

    Keep an eye out for Reena's Podcast ⁠HERE⁠

    Follow ⁠Kayleigh ⁠on the Gram!

    Join the ⁠Level Up Club Membership!⁠

    Wed, 06 Nov 2024 - 1h 00min
  • 79 - 77 - Murray Owens on Being the go-to Love Islander Makeup Artist and What It Really Takes

    Welcome back to ours GUESTS!! In this episode, I'm so extremely excited to welcome Murray Owens. Murray is the go to makeup artist for many Love Island stars, like Lucinda, Liberty Poole, Chloe Burrows and so many others. His extensive celebrity roster is huge and a credit to his skill and personality.

    I hope you see and feel how much fun we had filming this. Murray is such a vibe, and in todays episode we get really real about celebrity makeup, what it takes to be a celebrity makeup artists, the demands and expectations and what you can do to get there. I loved this real, honest and raw conversation filled with passion, honesty and some hard truths!


    It's a juicy one!


    IN THE EPISODE LINKS:

    Follow ⁠Murray on Instagram.

    Follow ⁠⁠⁠⁠⁠⁠Kayleigh⁠⁠⁠⁠⁠⁠ on Instagram! 

    Join⁠⁠⁠⁠⁠⁠ The Level Up Club⁠⁠⁠⁠⁠⁠ - my monthly membership for makeup artists AND get exclusive weekly podcast episodes!

    Wed, 30 Oct 2024 - 53min
  • 78 - 75 - Improving your Customer Experience Series - The DURING.

    In the next instalment of a mini customer experience series, today I will be talking you through the "during" phase of a client meeting. AKA: when we're actually doing the make up and how we can elevate that experience for our client! I'm so passionate about this part, and put a lot of pride into it, especially when working with you guys, so I'm really excited for you to hear my thoughts on how exactly you can elevate the ambience, the investigation, and of course the make up application. Can't wait to hear what you think! Hope you love this and let me know what you think in the comments! LINKS: Join my new course - https://www.bykayleigh.co/bykayleighforcoaches Join the next Season of the Mentorship https://www.bykayleigh.co/12weekmentorship! Starting September 30th! Follow https://www.instagram.com/bykayleighpodcast/ on Instagram!  Join the https://www.bykayleigh.co/level-up-club-signup - Our monthly makeup artist membership! Join the https://www.bykayleigh.co/subscribe - Kayleigh's diary of the Business BTS! Check out the brand new https://youtu.be/rgYPmpmo9L4?si=RXCptkt-ILyTw3qp! Want some cool freebies? Check em out https://www.bykayleigh.co/freebies!

    Wed, 23 Oct 2024 - 43min
  • 77 - 76 - Improving your Services Series: The BEFORE

    Make way for our next mini series! In this podcast episode, I am revisiting the mentorship with one of my newest modules - this time focusing on the service aspect. I want to do a deep dive into the service we offer, from the before, the during and the after and how we can create the ultimate customer experience and really elevate our service to create super brand advocates. Word of mouth and reviews are the most positive and powerful ways to gain new business, and recommendations can only come from super service. Today we dissect the before, a key element of the customer service aspect! We break down:

    - Your Instagram and first impressions, why they count!

    - Email etiquette and humanising your experience

    - Tiny details

    - Systems and how they really up the ante

    - Appointment reminders

    - dating your clients (yes really!)


    Hope you love this and let me know what you think in the comments!


    LINKS:

    Join my new course - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠By Kayleigh for Courses, Coaches and Communities!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    Join the next Season of the Mentorship ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Starting September 30th!

    Follow ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kayleigh⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on Instagram! 

    Join the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Level Up Club⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ - Our monthly makeup artist membership!

    Join the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Weekly Bulletin Mail List⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ - Kayleigh's diary of the Business BTS!

    Check out the brand new ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube Channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Want some cool freebies? Check em out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Wed, 16 Oct 2024 - 39min
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