Automotive News Special Reports

Ally All Ears Podcast | Tips to consider when buying cyber insurance by Automotive News

Ally All Ears Podcast | Reliable condition reports & maintaining high standards by Automotive News

Ally All Ears Podcast | Myth-busting perceptions on consumer car buying by Automotive News

Ally All Ears Podcast | Three opportunities for services and parts by Automotive News

Ally All Ears Podcast | Better dealership practices for the ever-evolving compliance landscape by Automotive News

Ally All Ears Podcast | Helping increase dealership efficiency and profitability with eContracting by Automotive News

Ally All Ears Podcast | Tips to Help you Protect your Dealership from Theft & Fraud by Automotive News

Ally All Ears Podcast | Reducing Friction in the Purchase Process by Automotive News

Ally All Ears Podcast | Practices you may incorporate into your F&I department by Automotive News

All Ears Podcast | Successfully navigating the used-car bubble by Automotive News

John Hiester, dealer principal of Hiester Automotive Group, and Matt Arnold, senior regional vice president of auto finance at Ally Financial, talk about how dealerships can effectively leverage digital options to keep in touch with customers and create content that improves customer satisfaction. The content within this episode was paid for by Ally and produced by the Automotive News Content Studio.

Saloni Janjeva, executive director of diversity and inclusion at Ally, outlines actionable tactics for boosting DEI, including re-thinking where dealers post job advertisements, the words used to describe those jobs, using focus groups and anonymous employee surveys and more.

Robert Brooks, senior fixed operations product manager at Ally Financial, discusses metrics dealers can use to gauge performance of their fixed ops department, how to retain technicians and how service departments can prepare for an uptick in EV adoption.

David Hixon, executive director of marketing at Ally, discusses how different types of data can be used in marketing, how dealers can use their own data to drive customer loyalty and ways marketers can improve their digital marketing and use of data.

Kevin Howard, executive director of digital strategy and growth marketing at Ally, discusses how dealers can use digital media to connect with consumers, how to get the most out of social media efforts and the importance of first- and second-party data in a cookieless world.

Ally’s Director of Research Ashley Spring and Allie Peters, Service Director at BMW of San Antonio, discuss what Generation Z customers want out of the car-buying experience, which sales techniques geared toward younger buyers can also appeal to older shoppers and how to attract Gen Zers as dealership employees.

Mike Kane, Senior Vice President of Consumer Credit Operations at Ally Financial, discusses how the pandemic changed the way consumers buy cars, what changes are permanent and what dealers can do to create a digital purchase experience that customers have come to expect.

Sponsored by Ally. Gabe Garroni, Senior Vice President of Sales for Ally Insurance, discusses what the push to electric vehicles means for dealers, how to get employees and customers excited about them and how tapping into social consciousness around EVs can help build customer loyalty. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, the past honorees discuss succeeding in a male-dominated industry, how lessons from the Great Recession apply to the current business climate and keys to professional growth.

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, they reveal the “secret sauces” at their dealerships and businesses, the importance of mentors and how to boost the number of minority retailers.

As Automotive News prepares to name its 10th class of 40 Under 40 retail honorees, we sat down with three past winners who discussed their career paths, what the recognition meant to them and how they are guiding the next generation of dealership employees. In this episode of our three-part podcast series, the panelists explain the type of workplace they strive for, top traits for success and how to foster a culture of innovation.

Sponsored by Ally. Rick Lowe, Senior Vice President, and Aaron Lee, Senior Director, both in Ally’s Property & Casualty Insurance division, share how the shift to digital platforms has created vulnerabilities that cybercriminals are exploiting. They also discuss how dealers can protect themselves from these attacks. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

Sponsored by Ally. Steve Kapusta, Senior Vice President of Remarketing Services at Ally, discusses how COVID-19 accelerated the shift from in-person to digital auction platforms and how dealers can benefit by embracing this change. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

After working as an EV1 leasing agent, Chelsea Sexton became the leader of a group of enthusiasts who tried to save the car. Here, she recounts her topsy-turvy experience, and her accidental role in the documentary “Who Killed The Electric Car?”

Maureen Midgley, first plant manager for the EV1 at the almost boutique-style Lansing Craft Centre in Michigan, describes the manufacturing process for the largely handbuilt EV1.

General Motors’ flashy launch of the EV1—at a Sylvester Stallone film premiere—helped generate a loyal following of celebrities and environmentalists. But when GM slashed the advertising budget, it faced the criticism from those passionate customers.

Reporters Pete Bigelow and Hannah Lutz tell listeners how they tracked down more than 30 key players to weave together the story of GM's EV1.

Sponsored by Ally. Ally's Senior Director of Regional Sales David Spencer discusses what dealers need to consider in their efforts to deliver transparent and authentic customer experiences that balance both online and in-person engagement as buyers move through the customer journey. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

Sponsored by Ally. Ally's Senior Director of Fraud and Security Mike Carr discusses emerging areas of fraud, risk and vulnerability that dealers need to consider and mitigate as retailing and automotive becomes more digital. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss work-life balance, how they’re modeling career success for their kids and where they turn for leadership inspiration.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss the challenges working mothers face amid the coronavirus pandemic, whether they would encourage their daughter to pursue a career in automotive and how the industry can improve its diversity and inclusion efforts.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss how networking groups assist with career advancement, ways they’re working within their own companies to find the next female leaders and their organizations’ efforts to retain women at all levels.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, the executives discuss some of the major changes in the industry during their careers, whether they’ve been given the same opportunities as their male counterparts and if they think unconscious biases exist in automotive.

On August 13, nine leaders from the 2020 list of 100 Leading Women joined Automotive News editors via Zoom to discuss the most pressing industry issues facing females today and beyond. We’ll explore key themes from those conversations in this podcast series. In this episode, we learn how the executives got their start in an industry traditionally dominated by men. As you’ll hear, the women’s careers were spurred by a variety of factors, ranging from curiosity to coincidence.

Sponsored by Ally. Ally's Vice President of Sales Gabe Garroni discusses how the pandemic has accelerated digital retailing and how remote F&I allows dealers to engage consumers in ways that continue to contribute to profitability, while also delivering the convenience and efficiency that only digital can. This podcast was paid for by Ally and produced by the Automotive News Solutions Content Studio.

Kristina Karschnia, a 25-year Ford veteran, led a team of workers that hand-made 19 million face shields for first responders. This is the final episode in a four-part Automotive News podcast series on the industry’s response to the coronavirus crisis.

Learn how the Do Good Auto Coalition is using data science to be sure donations are reaching the people who need them most. This is the third in a four-part Automotive News podcast series on the industry’s response to the coronavirus crisis.

Learn how the city of Detroit helps get essential workers to the job when cars aren’t an option. This is the second in a four-part Automotive News podcast series on the industry’s response to the coronavirus crisis.

Go behind the scenes as General Motors transforms itself into a producer of critically needed ventilators. This is the first in a four-part Automotive News podcast series on the industry’s response to the coronavirus crisis.

As many auto retailers continue to wrestle with sky-high employee turnover rates, some dealers are holding onto staffers longer by customizing pay plans, ditching bell-to-bell schedules and looking at the business through the eyes of women.

LaFontaine Automotive Group’s growing off-site vehicle delivery service is attracting and wowing customers from the Great Lakes State to the Sunshine State through timely drop-offs, at-home safety demonstrations and a “no B.S.” experience.

Longtime Florida dealer Earl Stewart has replaced sketchy sales tactics with an unconditional return policy, financial aid in fixed operations and honest advice to better serve and protect his customers and radio audience.

Confronted with challenges ranging from Mother Nature to controversial stair-step incentive programs, many dealerships are left scrambling at month's end to meet sales targets that can make or break profitability in a shrinking new-vehicle market.

Retail Realities is a 4-part podcast series from Automotive News. Our reporters were dispatched to dealerships across the U.S. to examine dealers’ challenges and progress from right inside their stores.

Four of this year's honorees discuss cost-cutting tips to cope with falling new-vehicle sales, fixed ops strategies, how to recruit and retain associates and much more.

Automotive News reporter Jackie Charniga talks to representatives from Ford, the UAW and the academic community about how previous epidemics shaped workplace policies on substance-use disorders, and how the UAW may be uniquely positioned to tackle the opioid problem.

We’re launching a new podcast to take you beyond what you see in our weekly print edition and online at autonews.com.

Ally All Ears Podcast | Future EVs and the Impact on F&I by Automotive News

In this episode, Sathish Muthukrishnan, Chief Information, Data and Digital Officer at Ally Financial, discusses the impact of AI in the financial services sector, Ally’s approach to AI and how the company is thinking about using AI to support its auto business.

Ally All Ears Podcast: Protecting your dealership and inventory against weather related events. by Automotive News

Ally All Ears Podcast: EVs & The Service Department of The Future by Automotive News

Ally All Ears podcast: Protecting Your Dealerships Against Cyber-Attacks by Automotive News

Ally All Ears Podcast: Tips for maintaining sales and F&I momentum in a high-interest rate enviro by Automotive News

Ally All Ears podcast: The used-car bubble is bursting. What’s next? by Automotive News

Ally All Ears Podcast: Building a culture of inclusion at your dealership. by Automotive News

Dealership turnover reached a 10-year low last year, according to NADA – but as inventory shortages ease, the turnover rate is expected to rise. Julie Becker-Myers, Director, Auto Learning and Development at Ally Financial, shares strategies dealerships can use to engage and retain their top talent.

Ellie Harris, senior director of sales at Ally Financial, shares tips that can help dealerships evolve their F&I practices and exceed changing customer expectations.

Broome, senior director of product development at Ally Financial, discusses how inventory shortages are impacting F&I product sales and some tips for keeping sales going strong.

Tammy Linkfield, senior vice president of Ally Financial Central Region, and Kelly Stumpe, CEO of The Car Mom, discuss developing customer trust amid current inventory concerns and strategies dealers may use to improve their long-term customer relationships

Steve Kaputsa, Senior Vice President of Remarketing Services at Ally discusses ways that dealers may consider sourcing used vehicles and how they can get creative with the inventory.

Gabe Garroni, Senior Vice President of Insurance Sales for Ally, discusses ways sales and F&I can address customer concerns regarding EVs and promote services and products that protect electric vehicles at the dealership

In this episode we interview Nick Jackson, manager of dealer training for Ally, to discuss how dealers could form bridges across dealership departments by encouraging communication and teamwork.

JT Hoffman, senior director of insurance sales for Ally Southeast Region, discusses the galvanizing force of the pandemic on the digital transformation of the finance and insurance process. He also has some tips for how dealers may continue evolving their F&I process to increase customer satisfaction in dealer profitability.

Ally All Ears Podcast | building customer loyalty during challenging times by Automotive News