Consumer Talk with Wendy Knowler

Pippa speaks to consumer journalist Wendy Knowler about airline policy around cancelling flights if you’re a no-show.

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Pippa speaks to consumer journalist Wendy Knowler about draft regulations to help protect consumers against unsolicited sales calls.

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Pippa speaks to consumer journalist Wendy Knowler about the rising price of school uniforms.

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Pippa speaks to consumer journalist Wendy Knowler about rental agents who are charging potential tenants for credit checks that are never done.

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Pippa speaks to consumer journalist Wendy Knowler aboutcomplaints against a local auction house about its payment practices.

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Pippa speaks to consumer journalist Wendy Knowler about what rights landlords have if a tenant stops paying but won’t move out.

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Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international booking site.  And we share another unfortunate example of online shopping options presenting themselves as South Africa, but actually based in China.

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Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complaints about cars which go horribly wrong shortly after purchase

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Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two stories we’ve covered earlier in the year where significant developments have occurred.

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Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape  High Court ordered a car dealership to take back the dud Daihatsu it sold to a client in 2019.

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Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizensvisiting Ireland to get a visa is throwing many travel plans into disarray. And with Bok fever running high, scammers are cashing in on the huge demand for supporters’ jerseys.

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Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter fraudsters - clearly not successfully enough. And, a US video of a dog setting a house on fire by chewing on a lithium ion battery prompted an investigation into how we should safely be disposing of our cellphones and their batteries.

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Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at our expense. She also tackles queries about call centres.  

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Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an interesting follow-up to our many stories about dodgy online retailers.

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Consumer journalist Wendy Knowler warns again about falling for online scams and how to protect yourself. 

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Pippa speaks to consumer journalist Wendy Knowler about a body corporate who locked out a tenant because their landlord was behind in their levies. Wendy is also attending the Institute of Food Technology conference in Chicago and gives information on the latest food innovations, challenges, and trends. 

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Crystal speaks to consumer journalist Wendy Knowler about how to deal with escalating water bills and what's happened with the size of a punnet of mushrooms, which has gone down from 250g to 200g.

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Pippa speaks to Wendy about the current shortage of 10c and 20c pieces, meaning retailers with large numbers of cash-paying customers are facing challenges of the small change kind.

Plus, the National Consumer Commission is targeting retailers selling “expired food”, once again failing to distinguish between foods with Use By dates and those with Best Before dates. The law does not apply equally.

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Amy McIver speaks to consumer journalist Wendy Knowler about various online stores, including Shelf Your Shoes, Reliable Store, Froggie, and more.

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Chef Pete Goffe-Wood, the Masterchef SA judge, joins Pippa Hudson and consumer journalist Wendy Knowler.

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Pippa Hudson and consumer journalist Wendy Knowler look at a few cases that have gone the way  of our listeners.

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On Consumer Talk this week, Abongile Nzelenzele and consumer journalist Wendy Knowler, look at consumer's right to cancel a booking and more.

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Pippa Hudson and consumer journalist Wendy Knowler discuss cancellation terms and conditions, what a retailer or supplier can legally implement as a penalty, and in what circumstances.

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Consumer journalist Wendy Knowler joins Pippa Hudson to discuss senior discounts and an interview with Marilyn Hallett from YOU’VE EARNED IT.

YOU’VE EARNED IT is a Cape-based digital media platform for South African 60-plussers.

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Pippa Hudson and consumer journalist Wendy Knowler discuss insurance premiums and what is meant to happen if you miss a payment – from your and the insurer’s sides.

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Pippa and Wendy tackle consumer issues around gift vouchers

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With Wendy Knowler Consumer journalist.

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Guest: Natasha Lyon | Beekeeper, bee guardian, founder of Lyon Raw Artisan Honey, and South Africa’s first internationally trained honey sommelier.

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Guests

Consumer journalist Wendy Knowler

Sr Karin Davidson works at the Cape Town Infusion Centre and is a director of NPO, the AutoImmune Alliance of South Africa.

Mark Hyman | Founder and CEO of MediCheck Catherine McCormack | Executive director at Arthritis Kids South Africa

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Guests

Consumer journalist Wendy Knowler 

Christelle Coleman |CEO and founder of Ami Underwriting Managers, an underwriting agency for Lombard Insurance.

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Guest: Consumer journalist Wendy Knowler

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Guest: Financial journalist Maya Fisher-French of Maya on Money 

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler 

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Consumer talk with Wendy Knowler

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Pippa and Wendy talks consumer news

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Guest: Consumer journalist Wendy Knowler 

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guests

Wendy Knowler | Consumer journalist Gerhard van der Merwe | A senior associate with Trudie Broekmann Attorneys

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Guest: Wendy Knowler | Consumer journalist

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Guests

Wendy Knowler | Consumer journalist Jeanne Bonnema of Muizenberg

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Guests

Tarryn Tomlinson | The founder of Able2Travel AI Assisted Travel App. Jamie Thurston-Wyngaard | Co-founder (with Imtiyaaz Riley) of Loop Paratransit E Hailing.

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Guests

Wendy Knowler | Consumer Journalist Trevor Wecke | Listener Trudie Broekman | Consumer attorney Christelle Colman | CEO and Founder of Ami Underwriting Managers Insurance 

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Guest: Consumer journalist Wendy Knowler

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Amy and Wendy unpacks the shopping basket in this weeks Consumer Talk

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Wendy Knowler discusses the dangers of buying off Facebook Marketplace.

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Guests

Consumer journalist Wendy Knowler Jeremy Rothon | Gemologist and owner of Cape Town-based The Gem Lab

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Guest: Consumer journalist Wendy Knowler

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Guests

Consumer Journalist Wendy Knowler Julie Mann | A food scientist who runs a food and beverage consultancy called Appropriately Rogue Consulting in Pennsylvania, USA.

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Guest: Consumer journalist Wendy Knowler

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Pippa and Wendy talks Travel Agency and Appliance Repairs

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Guest: Consumer journalist Wendy Knowler

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Guests

Consumer lawyers Trudie Broekman and Gerhard van der Merwe

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Guest: Roan Snyman | Expert Analyst of the Circular Economy for Green Cape 

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Guest: Consumer journalist Wendy Knowler

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Guest: Wendy Knowler | Consumer journalist 

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Pippa and Wendy unpacks everything from, ignoring complaints to cellphone contract renewal reminders to Airport parking

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What’s the deal with being told a broken product has to be assessed before you can get your money back or a replacement? Will swapping the plug on your new appliance void your warranty? Afrikaburn has hot news about ticket sales A yoghurt brand’s fruity claims are found wanting by the Advertising Regulatory Board.

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Guest: Consumer journalist Wendy Knowler

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Guests

Consumer journalist Wendy Knowler Listener Chenay Kristo Nikolov of Hydrofire 

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Guests

Wendy Knowler | Consumer Journalist Listener Mr. K (*not real name) Dr. Jeannine Marais | Food science lecturer at Stellenbosch University

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Guests:

Consumer journalist Wendy Knowler Consumer attorney Trudie Broekmann  Listener Sarah Nkwana

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Guest: Consumer Journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer Journalist Wendy Knowler

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Guests

Consumer journalist Wendy Knowler Listener Lori Lake Lawyer Kirstie Aslam of DSC Attorneys

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler 

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Guest: Consumer Journalist Wendy Knowler

Topics Covered

Luggage Theft Offer to Purchase Debt Review Check your boxes!

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Guest: Consumer journalist Wendy Knowler

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Guests

Consumer journalist Wendy Knowler Head of Secure Citizen Dalene Deale

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Guest: Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guests

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Wendy Knowler | Consumer journalist

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Guest: Wendy Knowler

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Guest: Wendy Knowler

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When Stage 6 load shedding hits, we have to cope with blackouts of more than four hours, and among things, the impact that has on the contents of our fridges.

But what of the fridges and freezers in supermarkets - what plans do the retailers have to maintain the all-important cold chain?

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Consumer Talk with Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer Lawyer Trudie Broekmann

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Guest: Consumer journalist Wendy Knowler

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Guests

Consumer journalist Wendy Knowler Dr. Amanda Marais | Somerset West dentist 

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Remember the Tidee airfryer debacle?

In February this year, we told the story of the one-man online airfryer retailer who burst onto the e-commerce scene in March last year, and appears to have had a good opening run, if the early HelloPeter reviews are to be believed.

But from November the reviews switched dramatically from five-star to one-star and the complaints started arriving in my inbox. Scores of people who paid just R939 for a Tidee Airfryer Max airfryer, apparently marked down from R4000 haven’t received them, and it appears they still haven’t.

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Guest: Consumer journalist Wendy Knowler

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Guest: Consumer journalist Wendy Knowler

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Guests

Wendy Knowler | Consumer journalist Moses Chetty | Vice-president of the Pest Control Federation of South Africa  Dr. Gerhard Verdoorn | Director of the Griffon Poison Information Centre 

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Guest: Consumer journalist Wendy Knowler

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