Masters of Scale

Danny Meyer is best known as the founder of Shake Shack and the legendary restaurants of his Union Square Hospitality Group in New York City. He joined host Jeff Berman on stage recently for the first Masters of Scale Live, presented by Capital One Business.  Later in the conversation, Danny's daughter, Hallie Meyer, joined them on stage. Hallie is busy scaling her own food venture, the gourmet NYC ice cream shop Caffè Panna. The Meyers offer invaluable insights on how to scale great experiences for customers and teams.  Find out how to attend upcoming live Masters of Scale events at mastersofscale.com/live Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apple defies gravity, and AI is Divine. That’s how Guy Kawasaki, who worked closely with Steve Jobs and is now chief evangelist at Canva and host of the podcast Remarkable People, describes the state of tech now. Guy argues that Jobs would thrive in today’s business climate, muses about Tim Cook’s limitations, and explains what he means when he says “AI is God.” Plus unconventional advice about what it means to be remarkable in modern life, and why entrepreneurship is like surfing in the ocean. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Award-winning actress and founder of Pattern Beauty Tracee Ellis Ross didn’t see Black beauty being represented well in the market – so she built a company from scratch to fix that. In this episode, she shares entrepreneurial lessons with her longtime friend Samira Nasr, who is editor-in-chief of Harper’s Bazaar. Their conversation was recorded live on stage at the 2024 Masters of Scale Summit. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rapper and musician Iggy Azalea wants you to know that her crypto token $MOTHER isn’t just another ‘pump and dump’ celebrity crypto play. She believes in the future of cryptocurrency and the potential for fostering a new engaged community of followers — or ‘stans’ as she calls them. Azalea sits down with Rapid Response host Bob Safian to reveal why she retired from music and made the pivot into cryptocurrency, as well as founding an online gifting platform and telecommunication company. For any business looking to strengthen their brand around human connection, Iggy shares valuable advice for taking advantage of this digital age. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Reid and Aria sat down with Bill Gates to discuss his main areas of focus: climate change, energy, global health, and education—and how AI will help transform each of them. Taking a bird’s-eye view of society’s challenges, it’s easy to give in to pessimism. But as one of the most influential people in the world, Bill Gates has a unique perspective on how far humanity has come and what our potential—and timelines—for meaningful change really look like. He gets granular on everything from cows (5% of global emissions) to disease reduction and eradication (Guinea worm disease). At each turn, he has data at his fingertips to ground his beliefs. So, what current set of innovations is Bill most excited about? And what is realistically on the horizon for AI, climate change, energy, global health, and education? For more info on the podcast and transcripts of all the episodes, visit https://www.possible.fm/podcast/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Octopus Energy is now the UK's top electricity supplier, and is growing its footprint in the US. CEO and founder Greg Jackson joins host Jeff Berman to discuss how Octopus is disrupting a global industry with green energy. From helping customers game out savings to building AI-powered software tools, his approach to innovation is multifaceted – and fascinating. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do you cultivate loyalty, from investors to team members and, of course, customers? Business leaders have long debated this. Host Bob Safian invites two guests to weigh in with their secrets to brand and company loyalty. Chewy CEO Sumit Singh has built his pet-centric business around customer service and care. And seasoned CEO Sarah Robb O’Hagan has led at Exos, Equinox, Nike, and more – all brands with deep reliance on genuine connections. Hear their conversation recorded live at the 2024 Masters of Scale Summit in San Francisco.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Following Donald Trump’s victory in this week’s US presidential election, Reid Hoffman (a major donor to Vice President Harris’ campaign) is figuring out where business, tech, and his own energy go from here. Hoffman joins Rapid Response host Bob Safian to share his reaction to the election and what the outcome means for Silicon Valley, the overall economy, and more. Despite being a vocal critic of Trump, Hoffman is committed to driving US prosperity over the next four years, assuring “we’re all in this boat together”. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this special 2-for-1 episode, we offer two segments of rapid-fire fun from the 2024 Masters of Scale Summit. First, Slutty Vegan’s Pinky Cole joins Rapid Response host Bob Safian for a gamified session on capturing consumer attention that delivers lessons on the power of joy, building celebrity, and competing with stalwarts like McDonald’s. Then, ocean storyteller and entrepreneur Philippe Cousteau Jr. has 10 minutes to convince Safian (as a faux VC) to invest in our oceans — encouraging that the future of humanity lies not in the stars, but much closer to home. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Former President Bill Clinton joined host Reid Hoffman on stage at the 2024 Masters of Scale Summit on October 24 to offer insights on what’s at stake in this election, and what could come next. Their full, unedited stage conversation is presented in this episode. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Artificial intelligence is a “new digital species,” says Mustafa Suleyman, Microsoft AI’s CEO. For this episode, Mustafa joined Reid Hoffman on stage at the October 2024 Masters of Scale Summit. They discuss the risks and rewards of AI, and Mustafa explains why AI will change our experience of memory. Plus, why he thinks now is a great time to found and scale companies. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read Mustafa’s book: The Coming Wave: Technology, Power, and the 21st Century’s Greatest Dilemma Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As conflict in the Middle East continues to escalate, Rapid Response host Bob Safian led a discussion live on stage at the Masters of Scale Summit between two experienced leaders with close knowledge of the region. World Central Kitchen’s CEO Erin Gore has been providing food relief in Gaza and beyond, and Daniel Lubetzky leads the Builders Movement, an organization committed to overcoming extremist thinking and division around the world. (He’s also the founder of Kind Snacks.) Both share how their organizations are protecting people in harm’s way, and finding ways to stay motivated in an increasingly volatile climate. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Shan-Lyn Ma, co-founder and co-CEO of Zola, joins host Jeff Berman to share how intrapreneurship prepared her to build a business that’s transformed the wedding industry with online tools. From weathering the Covid pandemic to scaling a better experience for millions of couples, including a focus on underserved markets, Shan’s resilience and leadership have fueled Zola’s remarkable growth to a $600 million valuation, with more plans ahead.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leonardo da Vinci is a thoroughly modern figure, even if he lived hundreds of years ago. So says Ken Burns, the legendary documentary filmmaker on topics from the Civil War to Muhammad Ali. Burns joins Rapid Response to talk about his new, upcoming project on da Vinci and what leaders in 2024 can learn from his interdisciplinary approach. Burns also opens up about the challenges of creative integrity in a world influenced by AI, the advantages of avoiding shortcuts, and how studying history reveals key lessons for tackling modern problems.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=9puG9A0YpHs See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Scott Galloway, creator of Prof G Media and NYU business school professor, joins host Jeff Berman to answer your questions with his trademark wit and candor, offering advice on when CEOs should speak out on political issues, how to build and sustain company culture, and the secret to expanding the reach of your ideas. We also touch upon AI quite a bit. With his sharp takes and hard-earned no-filter approach, Scott proves that being bold and outspoken can be good for business. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Wikipedia is among the top ten most-visited websites in the world, and it’s been a pillar of online knowledge for more than 20 years. The site’s parent nonprofit, Wikimedia Foundation, wants it to stay that way. CEO Maryana Iskander joins Rapid Response to discuss how Wikipedia is navigating AI-generated misinformation, why debates around truth and neutrality will only intensify, and threats to the platform from authoritarian governments. Iskander shares how human-edited Wikipedia is holding its ground against AI competitors like ChatGPT, and her leadership strategy amid social-technological transformation. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

David Heath and Randy Goldberg, co-founders of Bombas, join host Jeff Berman to reveal how they scaled their mission-driven apparel company. Bombas donates one item for every one sold, and has given away more than 140 million pairs of socks, underwear and shirts so far to people in need. They recount how the Shark Tank rollercoaster affected their business, why sometimes you have to ignore well-intentioned advice, and what their nationwide network of community partners has taught them about how to combat homelessness. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As early voting begins in the US presidential election, there is a nascent movement afoot that would reshuffle future contests from local school boards to Washington DC – and it revolves around our smartphones. Venture capitalist and political strategist Bradley Tusk has invested $20 million in building what he says is a safe, secure app that would allow mobile voting, which he’s bankrolled pilots for in 20 jurisdictions across 7 states. Tusk outlines what he believes makes mobile voting a powerful antidote to political dysfunction and how he’s battling entrenched power brokers content with the status quo.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=6j4PyLc6U-0 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

From founding the viral fashion brand Nasty Gal to inspiring and living the #Girlboss movement, Sophia Amoruso’s ideas tend to catch fire quickly. She joins host Jeff Berman to share her “accidental” entrepreneurial journey – building an e-commerce brand with nearly $100 million in revenue and then starting Girlboss Media – all with no formal business training. Now, Sophia is focused on supporting and teaching a new generation of entrepreneurs, as Managing Partner of the early-stage venture fund, Trust Fund, and the online community Business Class. Listen to our episode with Liquid Death's Mike Cessario: Apple & Spotify Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Black List has reshaped Hollywood by identifying overlooked screenplays from Argo to The King’s Speech that have become commercial and artistic successes. Now, founder Franklin Leonard is opening The Black List’s successful model to the book industry. He shares what Hollywood and publishing have in common: a bottleneck in talent discovery, and billions in missed revenue from untapped audiences. Leonard is already linking novelists to Hollywood’s ever-growing appetite for adaptations. His insights apply to many industries, from the cost of making knee-jerk assumptions to the importance of finding risks worth taking. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=6Qh-PWaolHo See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leaders like Bill Gates, Airbnb’s Brian Chesky, and Pixar’s Lindsey Collins shared big ideas at the first-ever Masters of Scale Summit in 2022. In this episode, host Jeff Berman guides you through the best scale lessons shared at the event.  More blockbuster insights from iconic business leaders are coming in our 2024 Masters of Scale Summit, October 22-24 in San Francisco. You can check out the lineup and learn more about taking part: mastersofscale.com/summit Watch all the Summit 2022 segments here: https://www.youtube.com/playlist?list=PL4Tp7I0LquJuFQCdv19fznVV_rREHSNza Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

While EA’s pursuit of 1 billion users may sound ambitious at first, once you hear CEO Andrew Wilson explain the developers’ strategy to get there, the 1 billion mark starts to almost sound conservative. Wilson returns to Rapid Response to shed light on EA’s recent announcements around a community-driven app, and plans to unleash new AI tools for creators and gamers alike. Wilson also shares the inside story behind the company’s high-stakes FIFA rebrand, how Brazilian Jiu-Jitsu shapes his business leadership, and more.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=RzAyRBd9h68 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Host Reid Hoffman has always been impressed with the way Dr. Rana el Kaliouby thinks about AI. She’s an AI scientist, co-founder of Affectiva, an investor and author who has spent decades building toward more emotionally intelligent technology. Now, she’s joining the Masters of Scale podcast family with a new show: Pioneers of AI. In this episode, Reid gets to the heart of Rana’s core interests in AI and business. Then he passes the mic to Rana so she can ask Reid her biggest questions about where the AI revolution is headed next. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Subscribe to Pioneers of AI: https://listen.pioneersof.ai/Subscribe Learn more about Pioneers of AI: http://pioneersof.ai/ Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

While Shōgun, Hacks, and Baby Reindeer bask in their success at The Emmys, the awards reveal deeper lessons about TV’s future. Janice Min, co-founder and CEO of The Ankler, guides us through the key storylines, from Disney to HBO to Netflix. We also dig deep on Taylor Swift’s endorsement of Kamala Harris and what it says about the politics of celebrity in 2024 — for stars and for CEOs.   Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=bvDT8wXlh0Q See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

David Novak, co-founder and former CEO of Yum! Brands, joins host Jeff Berman to share lessons from scaling one of the world’s largest restaurant companies. Hear how his focus on listening, team recognition, and taking big swings helped grow a fast food empire to a $32 billion market cap. He also reveals lessons from the infamous Crystal Pepsi campaign, how he came up with Cool Ranch Doritos, and what fuels his mission to develop the next generation of leaders. His latest book is: “How Leaders Learn.” David also has a podcast: "How Leaders Lead." Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We are biologically wired to focus on the near-term, and that’s often a good thing. But in this moment — with global conflict, fast-evolving tech, and climate change dominating our present — we need to also prioritize long-term impacts. Futurist Ari Wallach joins Rapid Response host Bob Safian to dive into our biological and business motivations around what he calls “futuring.” Host of the new PBS docuseries, A Brief History of the Future, Wallach shares lessons from the longest-standing corporations on Earth, why he views AI as “immortal algorithms,” and how business leaders must embrace the moral imperative of their business as a core KPI. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Drybar co-founder Alli Webb turned her side hustle as a hair stylist into a business concept now thriving nationwide. She talks with host Jeff Berman about scaling Drybar, launching and then selling a hair care product line, and how she thinks about franchising. Alli also reflects on getting personal in her memoir The Messy Truth, and why she’s doing things differently in her new endeavor, a massage concept called Squeeze. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Check out The Messy Truth here: https://www.alliwebb.com/the-messy-truth-shop/p/country-feast-set-3nybt-6xden-cehse See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

While some artists complain that AI uses their music as training data, Will.i.am argues that it’s no different than Prince and Michael Jackson taking inspiration from James Brown. Will joins Rapid Response to talk about his investments in the “dawn of intelligent media,” including his new app RAiDIO.fyi — AI technology that he contends will be pre-installed in every car of the future. Will shares surprising lessons from his MBA studies at Harvard, why developers are like rappers, how he works with Mercedes, and more.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=y7XBPgrfiDo See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Steve Huffman, co-founder and CEO of Reddit, joins host Reid Hoffman to share scale lessons from building one of the internet’s most influential platforms. It took nearly two decades for Reddit to reach its IPO, persevering through ownership changes, swings in popular sentiment, and shifts in the site’s identity. Steve guides Reddit with a deep belief in the power of online communities, and he dives into how he tackles challenges – like AI and misinformation – while staying true to Reddit’s values. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With student loan debt at record highs, higher education is at a crossroads. Campus is an all-online community college that’s built a business model around competitive pricing, resources for students (like giving them a laptop and paying for home internet), and compensating professors well above the national average. The start-up also achieves high graduation rates, while maintaining an impressive bottom line. Campus founder and Chancellor Tade Oyerinde shares how he wooed investors like Sam Altman and Shaq, and has won-over major partners from Forever 21 to Arizona State University and Butler University. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=im0aKxQNSqQ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Fawn Weaver, founder of Uncle Nearest Premium Whiskey, joins host Jeff Berman to share scale lessons from building one of the fastest-growing spirit brands in history. Hear how a photo in the newspaper inspired Fawn to uncover a forgotten legacy, break into the whiskey business, and craft a billion-dollar brand. Fawn’s book Love & Whiskey is available here: https://loveandwhiskeybook.com/  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As the Democratic National Convention gets underway, CNN’s Van Jones still can’t quite believe Vice President Harris’s glow-up from “cringe” to a Beyonce-like star. The political analyst and entrepreneur joins Rapid Response host Bob Safian to discuss his new initiative, Dream Machine, which aims to make AI more accessible for multicultural communities. Jones also shares his thoughts on the evolution of Elon Musk, the vital issues that he believes are being neglected in the campaign maelstrom, and why this may be the most significant year in US history since 1968. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=mW3ZqASGq7c See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A pioneer in the gig economy, Leah Solivan joins host Jeff Berman to share scale lessons from founding Taskrabbit. Hear how a need for dog food on a snowy night grew into a global business acquired by IKEA. She also reveals how her experience as an entrepreneur is shaping her next act as an early-stage investor. Leah has a new podcast of her own in the works: Breaking Precedent Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We were saddened to hear of the passing of former YouTube CEO Susan Wojcicki last Friday, following her battle with lung cancer. In honor of this iconic Silicon Valley leader, host Reid Hoffman offers a remembrance and a chance for listeners to hear the wisdom she shared in her 2020 episode. She talked with Reid about how to establish your company’s true north – and stay the course even amid challenges.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Is this the craziest non-pandemic summer travel season ever? The Points Guy’s Brian Kelly joins Rapid Response to talk about how Boeing’s safety issues are impacting flying habits, the CrowdStrike outage and Delta’s response, Southwest’s major pivot, and more. Plus: the airline industry's best-kept secrets and insider deals right now.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=rBUbZOe0kkw See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chairman of OpenAI, former co-CEO of Salesforce, and co-creator of Google Maps – those are just a few roles Bret Taylor has played in his Silicon Valley career. Reid Hoffman talks with Bret about OpenAI's world-shaping mission, why he founded Sierra and got back in the start-up game, and how business leaders should be using AI now. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Women are losing sleep, falling behind at work, suffering pain, and struggling in their relationships — all because we don’t talk enough about menopause or treat its symptoms. Midi Health’s Joanna Strober founded her company to tap the vast underserved market for this area of women’s health, which is finally getting mainstream attention. Strober shares with Rapid Response host Bob Safian the stakes of ignoring perimenopause and menopause, how she endured bias in fundraising to eventually secure $100 million, and why she isn’t shy about leaning into controversy.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=AXEHeCPuBI8 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In our fast-paced working life, how can we make networking more impactful? In this episode (first published August 2023) the acclaimed film and television producer Brian Grazer talks with host Reid Hoffman about the value of sustained, genuine curiosity. You’ll hear how Brian founded Imagine Entertainment with his longtime creative partner, Ron Howard, and how iconic names like Warren Beatty and Jay-Z were injected with Brian’s curiosity. Brian shares the unique practices that have helped him find true collaborators, deepen human connections, and, ultimately, scale his business. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Controversy, frat house culture, viral moments — when you hear ‘Barstool Sports,’ this may be what comes to mind. But former CEO Erika Ayers Badan is here to tell you that the business model that made Barstool into an online cultural juggernaut is replicable and poised to re-shape the food and lifestyle industry. Ayers Badan shares with Rapid Response why she decided to make a dramatic career pivot — taking over Food52 — and why running Barstool was like “a heart attack every day.” She also explores lessons around cultivating a community of fans, and why as a leader, “no” is often a better answer than “yes.” Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=PL9BSpi1pFQ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

From traveling the world opening restaurants as a teenager to pioneering new strategies at legacy brands, Kat Cole knows the importance of asking the right questions to forge a path to scale. Host Jeff Berman dives into Cole's fascinating career, exploring how she led teams at iconic brands like Hooters and Cinnabon, applying the lessons to steering the billion-dollar health supplement company Athletic Greens, where she’s just been named CEO. Plus, how her renowned Hot Shot Rule can change your life and career. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Reid Hoffman's support for Kamala Harris and other Democrats — and distaste for former President Trump — has plunged him into headlines, in opposition to Elon Musk and others. Reid joins Rapid Response host Bob Safian to take us inside Silicon Valley’s reaction to Harris’s presidential bid, why some business leaders are embracing Trump, and what the Democratic Party is telling major donors like himself. Plus, Reid shares blitzscaling advice for the Harris campaign and explains why the number one factor guiding his vote in November is rule of law. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=o8vYI76qTZ0 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With Kamala Harris suddenly poised to become the Democratic presidential nominee, expectations have been turned on their head for voters, fundraisers, and the business world. Axios political correspondent Alex Thompson joins Rapid Response host Bob Safian to share what his sources have said behind the scenes about what drove Biden’s decision-making, the role of business leaders going forward, and how the Harris 2024 enterprise is going into startup mode. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=dBFc81mMnnI See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Silicon Valley investor Mike Maples Jr. is known for having a ‘Midas Touch.’ Think of a tech start-up that has changed your life in the last 20 years, and he was probably helping fuel its growth. Mike talks with host Reid Hoffman about the insights he’s gathered from decades of investing, which he shares in his new national bestseller book: Pattern Breakers. They also riff on how to build – and invest – in the AI revolution.  Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe You can find Pattern Breakers here: https://amzn.to/4d8fx9N See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Summer’s not so hot at the movie theaters, and the same goes for streaming. Nothing’s come close to last year’s Barbie-Oppenheimer success, and Janice Min of entertainment news startup Ankler Media can’t say she’s surprised. Janice vets Hollywood’s offerings for the summer entertainment cycle, weighs in on deals from Paramount/Skydance to the astronomical price of NBA rights, and lays out the financial reality for media companies in an age of scrambling for everyone’s digital attention. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=PwK3FkAufU8 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Can drinking water look cool? That was the driving question behind Liquid Death founder Mike Cessario’s big business idea. Since launching its first tallboy cans of water in 2019, Liquid Death has used humor, design and smirk-worthy marketing to grow into a beverage company valued at $1.4 billion. Mike talks with host Jeff Berman about how he built the irreverent brand to help him escape his professional boredom. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With 346 events over 17 days at this summer’s Paris Olympics, how do we zero in on the most important events, storylines, and takeaways? CEO of the US Olympic and Paralympic Committee, Sarah Hirshland, returns to Rapid Response to provide an insider’s guide, including a preview of Team USA’s strategy. Hirshland also talks about the latest Chinese doping scandal, how changes to the NCAA put the future of collegiate sport in jeopardy, and plans for the 2028 Olympics in Los Angeles.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=ghWrVGAo_P0 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week, Masters of Scale is bringing back one of our favorite episodes. It’s Reid Hoffman’s conversation with Ron Howard, the legendary director, producer, actor, and co-founder of Imagine Entertainment. In this episode, Ron shares how he manages the balance between staying true to his vision, while also embracing change. It’s a crucial topic for many reasons, but especially poignant as Hollywood encounters artificial intelligence. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The fashion world is at a sudden inflection point. Big luxury players are struggling, e-commerce markets are floundering, and ultra-fast players like Shein are disrupting. The Business of Fashion’s Imran Amed takes us inside the tumult, providing a framework to understand the trends and their larger economic impact. Plus: how manufacturers are adapting to new sustainability scrutiny, and the first year of Pharrell Williams’ tenure at Louis Vuitton.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=V76MSWINFQ0 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

New AI products are rapidly changing the landscape for businesses. This is especially true for the writing tool Grammarly. The $13 billion dollar software company’s CEO Rahul Roy-Chowdhury has taken the helm in the midst of a profound disruption. Host Jeff Berman talks to Rahul about how his time at Google helped prepare him for this moment, why he’s doubling down on building trust with customers, and how he thinks AI will shape the future of work. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

While many plant-based food brands have struggled recently, Pinky Cole’s fast food chain Slutty Vegan keeps growing, with new restaurants across the U.S. Pinky sits down with Rapid Response host Bob Safian to explain how she’s scaling the brand despite lawsuits, social media attacks and a flurry of vegan restaurant competitor closures. Pinky also shares the story behind her recent keynote at Savannah State University, where she gifted the HBCU grads almost $9 million in entrepreneurial tools and training.  Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=rBsC8YqcUCM See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Entrepreneur Noah Kagan wants everyone to feel empowered to start a business. That’s the core message of his new book, Million Dollar Weekend. He’s founded multiple companies worth at least a million dollars, including AppSumo. That’s his software marketplace worth more than $80 million. Noah shares lessons from his scale journey, and from the early flameouts at high-profile start-ups (like being employee number 30 at Facebook and an early staffer at Mint) that fueled a desire to prove himself. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Check out Million Dollar Weekend here: https://noahkagan.com/mdwbook/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Can nuclear energy, solar and wind farms, and carbon capture scale fast enough to save the planet? GE Vernova CEO Scott Strazik joins Rapid Response host Bob Safian on stage at the Climatech conference in Boston to detail how green energy is evolving in 2024. GE Vernova is a new company spun out from General Electric, and helps power around a quarter of the world’s electricity. Strazik explains how today’s electrical grid limits renewable energy’s potential, and why it desperately needs a “new brain.” Watch this episode on YouTube: https://www.youtube.com/watch?v=xcZfnUX1BrQ Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Founded at the dawn of the dot-com era, entrepreneur Adam Miller’s original concept for Cornerstone was a kind of Netflix for adult education: training courses through CD-ROMs. Migrating to online offerings for major corporate clients, Adam steered the company through tough times that included an encounter with a loan shark, markets collapsing, and global crises. By the time he sold the company two decades later – for more than $5.2 billion – Adam learned essential lessons about how to scale during uncertainty. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe The Sequoia “RIP: Good Times” presentation: https://articles.sequoiacap.com/rip-good-times See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

After Guild’s founding CEO suffered a stroke at the age of just 34, Bijal Shah was tapped to take the helm. Shah joins Rapid Response to share the story behind the emotional leadership change, and how she wrestled with the immense responsibility of shepherding a company out of crisis. Shah also discusses how Taylor Swift inspires her leadership, and why Guild recently partnered with Team USA ahead of the Paris Olympics.  Watch this episode on YouTube: https://www.youtube.com/watch?v=Y4jc66RXjvk Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

James Dyson's journey to building a global invention enterprise began with a simple goal: to build a better vacuum. After 5,000+ prototypes and years of precise tinkering, his innovative bagless vacuum was ready. But none of the big brand names wanted it. So he started the Dyson company, betting that customers would be swayed by new technology, better performance, and distinctive design. Today the Dyson Corporation commands $9 billion in annual revenue, and — driven by engineering curiosity — develops products from air purifiers to hair dryers, even making a big bet on an electric car (that never hit the market). James Dyson’s inspiring story of scale involves challenging experts at every turn, relentless iteration, and a resilient view of failure as a stepping stone to the next breakthrough. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

For anyone skeptical about crypto hype, Sheila Warren explains why it is here to stay, and what you might be overlooking. As CEO of the Crypto Council for Innovation, Warren joins Rapid Response to take us inside today’s crypto resurgence, in which 1 out of 5 Americans hold crypto in some fashion. Warren shares the story behind Congress’ recent bipartisan crypto bill, and how the industry is cracking down on bad actors and get-rich-quick schemes. Plus, how crypto is part of the underlying tech behind a “new internet.”  Watch this episode on YouTube: https://www.youtube.com/watch?v=-MBe203ko2Q Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Masters of Scale guest, psychologist, and “Grit” author Angela Duckworth also hosts the podcast “No Stupid Questions.” With her co-host, entrepreneur and executive Mike Maughn, she takes up questions on deep issues like purpose and productivity. In this episode called “Do You Need a Routine?” Angela and Mike share notes from their personal lives, colleagues, and experts about value of habit formation. Check out No Stupid Questions website: https://freakonomics.com/series/nsq/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Imagine all the highly motivated, high-achieving students who can excel at the most challenging colleges but lack the financial resources to attend. Matching this type of talent with full funding from top-tier schools is the mission of QuestBridge. CEO Ana Rowena Mallari recounts the organization’s 30-year scale journey, during which the program has fostered $5 billion in scholarships and helped 100,000 students. Co-founded by Mallari and Michael McCullough as a summer program at Stanford, QuestBridge now partners with more than 50 schools, transforming how colleges across the U.S. evaluate and admit their incoming classes. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How will the return of meme stocks like GameStop and day trading influencers like Roaring Kitty alter the fintech landscape? Robinhood’s co-founder and CEO Vlad Tenev, who was a lightning rod for controversy when meme stocks first surged in 2021, joins Rapid Response to explain what’s the same and what’s different this time around. Tenev also shares how his family’s struggles in 1990s Bulgaria shapes his view of the U.S. financial markets today, and whether trading on Robinhood is like using a sports gambling app. Watch this episode on YouTube: https://www.youtube.com/watch?v=8pChXgKIemw Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Masters of Scale goes under the hood of powerful AI in audio, unveiling a full vocal clone for founding host Reid Hoffman. Our CEO Jeff Berman, the Masters of Scale staff, and Reid himself tell the story of creating a synthetic voice we call “Reid-ish.” The company Respeecher is behind the technology, and its CEO Alex Serdiuk walks us through the speech replication process. Through “Reid-ish” we grapple with authenticity, disclosure, labor, and evolving norms around AI in media. Reid ponders what’s possible for greater sharing and learning through this audio technology, as well as what listeners should know about its use. For more on our team’s principles and practices, go to mastersofscale.com/pledge for our proposed Listener’s Bill of Rights in the Age of AI. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Amid college campus protests over Palestine and Israel, stark US political divides, and legal challenges to diversity initiatives, business leaders face new pressure on whether to speak out and take action on issues of our time. Ken Frazier, former CEO of Merck, and Ken Chenault, former CEO of American Express, offer their unfiltered advice, as board members of the Harvard Corporation and two of America’s most prominent Black executives. It’s a candid conversation about the most controversial topics in American business, from DEI (Diversity, Equity and Inclusion) to January 6th. The pair collaborate at the venture capital firm, General Catalyst. Ken Chenault is the Chairman and a Managing Director, while Ken Frazier is the firm’s Chairman of Health Assurance initiatives. Watch this episode on YouTube: https://www.youtube.com/watch?v=QctAB_DGAIM Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Success looks different for everybody. But author and psychologist Angela Duckworth has found that whether we achieve success, or even seek it, may hinge on a characteristic that she calls “grit.” Angela’s 2016 bestseller Grit: The Power of Passion and Perseverance quickly became a must-read for business leaders. On Masters of Scale she describes her unlikely path to scaling the impact of her work, through becoming a public intellectual. We hear why she studied commonalities among high-achieving individuals, her top advice for founders, and why grit alone is not enough. Plus we get the scoop on Angela’s next book! Angela discussed her inspiration for distilling complex ideas into accessible wisdom: psychologist William James and his Talks to Teachers.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As Rapid Response begins a twice-weekly cadence, Airbnb co-founder and CEO Brian Chesky returns to reveal how the company’s new Icons initiative points toward a surprising new chapter ahead. Host Bob Safian gets Chesky to open up about the mental struggles of being a high-profile CEO, plus the inside story behind Airbnb’s recent ad campaign targeting hotels. The pair cover so much, we’ve split the episode into two parts. Part 2 drops this Friday exclusively in the Rapid Response podcast feed. Make sure to subscribe so you don’t miss out! Watch this episode on YouTube: https://www.youtube.com/watch?v=fvhh4U2_EFE Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Some business leaders have a seemingly psychic ability to spot trends, and take them mainstream at just the right moment. Ron Shaich is one of those. As a pioneering force behind fast-casual dining, Shaich saw that a growing number of Americans craved higher quality food in a relaxed yet speedy setting. His first major company, Au Bon Pain, paved the way for the meteoric rise of Panera Bread, with more than 2,000 locations nationwide. An accidental start running a convenience store first showed Ron the power of business to enact change. And his curiosity about trends and pattern recognition has fueled the growth of his businesses for decades. These forces have led to Ron Shaich upending how we eat like few others.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Read Ron's latest book, "Know What Matters": https://store.hbr.org/product/know-what-matters-lessons-from-a-lifetime-of-transformations/10660 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We’ve reached a radical inflection point in the growth of women’s sports, particularly the WNBA. As college stars like Caitlin Clark and Angel Reese enter the league, fans are clamoring for tickets and on social media, generating unprecedented excitement and business potential. WNBA Commissioner Cathy Engelbert joins Rapid Response host Bob Safian to share how she plans to capitalize on this newfound buzz, and how NIL deals have transformed the business of sports for players and owners alike. Plus, Engelbert peels back the curtain on how she led the league through the Brittney Griner crisis and the tumult of COVID.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What started with three college friends looking for a healthy lunch in D.C. grew into Sweetgreen, a fast-growing restaurant business focused on salads and grain bowls. From a tiny 500-square-foot storefront to more than 220 locations nationwide, the Sweetgreen journey includes booking The Strokes for a "salad festival," adopting cutting-edge technology, and proving that fast food can include locally-sourced, farm-fresh ingredients. Listen to co-founders Jonathan Neman, Nathaniel Ru, and Nicolas Jammet share how they have scaled the business in alignment with its core values, to a public company valued at $2.5 billion. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Khan Academy first rocked the education world with online video. Now Khan Academy CEO and founder Sal Khan has gone all-in on AI, convinced that it has immense potential to democratize and improve education. Khan tells Rapid Response host Bob Safian how an early outreach from OpenAI led Khan Academy to create an AI assistant called Khanmigo, which is already being used by thousands of students and teachers. Khan shares lessons from this real-world experiment, plus the inspiration behind his new book, Brave New Words, and why the most educated among us tend to avoid the risks worth taking. Pre-order Sal Khan’s new book, Brave New Words: https://www.penguinrandomhouse.com/books/740806/brave-new-words-by-salman-khan/ Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Every day we’re inundated with news and opinion pieces about America’s hopeless division — but is this really true? Axios CEO Jim VandeHei joins Rapid Response host Bob Safian to bust what he sees as myth, plus share his seemingly counterintuitive AI play. VandeHei also makes a case for why the era of business leaders speaking out on political issues may be behind us, and he weighs-in on the state of Buzzfeed, NPR, and where the future of news media is inevitably headed. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Maëlle Gavet is the CEO of Techstars, a pre-seed investor focused on early-stage entrepreneurs. It boasts a market cap of $111.6 billion, and supports founders in programs that span from Tokyo to Lagos to Alabama. Maëlle champions hard work, gratitude, and a questioning nature, qualities her grandfather imparted while she was growing up in France. She has carried her curiosity through a wide-ranging international career, in start-ups and scaled corporations. We hear lessons drawn from her vast experience, including the transformation of Ozon — the "Amazon of Russia" — in the early 2010s, to leadership roles in global travel and real estate. And we get a sample of the advice she often shares with Techstars’ founders, about how to balance their values and the needs of their company, always with an optimism about entrepreneurship as a force for good. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The streaming wars have reached a new inflection, as Netflix and Disney+ jostle for position, and in the process disrupt post-strike Hollywood. Paramount+ invested heavily in blockbuster veteran Alex Kurtzman to turn Star Trek into a distinguishing franchise. Now Kurtzman talks with Rapid Response host Bob Safian about the future of streaming, the end of TV’s golden age, and how courting Trekkies offers lessons for all customer engagement. Plus, Kurtzman shares behind the scenes stories of Star Trek’s past, present and future. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Generative AI is advancing at a breakneck pace, prompting questions on risk and opportunity, from content creation to personal data management. In a special live recording, we delve into the ways AI can augment human work and spur innovation, instead of simply using AI to cut costs or replace jobs. Host Jeff Berman joined a seasoned AI researcher, Intel's Lama Nachman, and a young start-up founder, Scale AI's Alexandr Wang, on stage at the Intel Vision event in April 2024. They explore topics like AI’s disruption of creative industries, mitigating its biggest risks (like deepfakes), and why human critical thinking will be even more vital as AI technology spreads. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Is the state of the U.S. economy good or bad right now? Stock markets have soared, but consumers remain wary. Are CEOs and investors deluding themselves? Or do Main Street Americans expect too much? Suzanne Clark, CEO of the US Chamber of Commerce, has uncommon insight into this perplexing dichotomy. She talks with Rapid Response host Bob Safian about what she’s hearing from businesses in the U.S. and abroad. Plus, she shares details from her recent high-profile visit to China. Also: why bringing your full self to work may not be a good idea, and how optimism drives economic growth and progress.   Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

John Mackey, co-founder and former CEO of Whole Foods Market, started in the grocery business as a Texas undergraduate seeking the keys to a happy life. The self-described “hippie” opened one natural foods store in Austin and scaled beyond imagination from there. In his 44 years as CEO, Whole Foods grew to more than 500 locations and to a $13.7 billion valuation. Mackey shares how tapping into passion and purpose can align an entrepreneur with larger waves of change. Even as traditional grocery chains cut costs and streamlined, Whole Foods focused on the in-store experience, and carefully selected locations for successful growth. Mackey shares lessons in being put to the test around politics and activist investors, and his belief in creating value for all stakeholders. Hear how and why he sold Whole Foods to Amazon, and how tapping into purpose led to a new venture, the health and wellness brand Love.Life. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We are biologically wired to focus on the near-term, and that’s often a good thing. But in this moment — with global conflict, fast-evolving tech, and climate change dominating our present — we need to also prioritize long-term impacts. Futurist Ari Wallach joins Rapid Response host Bob Safian to dive into our biological and business motivations around what he calls “futuring.” Host of the new PBS docuseries, A Brief History of the Future, Wallach shares lessons from the longest-standing corporations on Earth, why he views AI as “immortal algorithms,” and how business leaders must embrace the moral imperative of their business as a core KPI. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With his trademark wit and wisdom, Guy Kawasaki shares lessons from his trailblazing journeys in tech and investing. He was “software evangelist” at Apple when the company launched its revolutionary Macintosh line. He went on to lead his own wide-ranging ventures, and today has reprised his role as “evangelist” at the graphic design platform Canva. Guy has also written 16 books and hosts the “Remarkable People” podcast, which is now a book of the same name. He offers valuable insights on fostering a growth mindset, embracing change, and harnessing the power of AI to supercharge innovation. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If the U.S. government bans TikTok, a generation of content creators and brands who have built businesses on the platform will be radically disrupted. With 17 million social followers — 3.5 million of which on TikTok — fitness and lifestyle entrepreneur Cassey Ho is in the heart of that storm. Founder of athleisure brands Blogilates and POPFLEX, she joins Rapid Response host Bob Safian to discuss the fast-changing game of social engagement and what’s required right now. Plus, she offers personal lessons on building a dedicated following and how audience feedback fuels her product roadmap.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The high-flying Angel City Football Club is rising to a historic valuation in professional women’s soccer, nearing $200 million. When the Los Angeles team started four years ago, franchises in its league went for as little as $2 million. Co-founders Kara Nortman and Julie Uhrman reveal the game-changing strategies behind this seismic shift, created with a third co-founder, actor and activist Natalie Portman. The tale of ACFC holds valuable lessons, from harnessing an outsider's advantage to tapping an underserved market with fresh perspectives. Their bold vision: prove women's sports is a lucrative enterprise, champion equitable recognition and pay across gender, and craft an iconic brand fueling community impact. Kara and Julie’s big dreams, brilliant execution, and unstoppable determination have transformed an industry. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rabid demand for weight-loss drugs like Ozempic and Wegovy is altering US society and transforming the healthcare industry. Rapid Response host Bob Safian guides us through the upheaval and lessons, talking with CEO Zach Reitano of Ro, a telehealth platform that has ridden the wave to a $7 billion valuation. Reitano shares why he chose obesity-treatment as his company’s “hero product,” the impact of weight-loss drugs on industries beyond health-care, and why the potential of GLP-1s like Ozempic mirrors that of AI. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Just like private companies, many not-for-profit organizations begin when a founder sees a gap in the market and makes something new to fill it. Ian Bassin is a lawyer, former White House counsel and not-for-profit leader who saw a need to better protect and preserve the building blocks of America’s democratic systems, and steer things away from authoritarianism. His organization, Protect Democracy, brings together stakeholders across political divides to develop products, systems and services related to good governance. And Ian’s workforce has been entirely distributed — with employees now in more than 20 states — from the very beginning. Host Jeff Berman draws out Ian’s story of crafting Protect Democracy’s mission alongside its culture. Hear how Ian gained the confidence, political and financial capital to start his work, and how he aligns an all-remote team. This episode is packed with insights for business leaders who navigate difference, and who aim to drive positive change.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Oscars aren’t just Hollywood’s biggest night. The ceremony and the scrutiny around it captures the trends and evolving values of American culture. Rapid Response host Bob Safian digs into the business implications of the Academy Awards with incisive Hollywood observer Franklin Leonard, founder and CEO of The Black List, an independent platform connecting screenwriters with studios. From Oppenheimer’s near-sweep to Killers of the Flower Moon’s donut – and how Barbie arguably won the night without taking home the top prizes, Leonard teases out lessons about creativity, missed opportunities, and where the future of entertainment is moving. If you work in the film, television or theater industry and are interested in finding high quality material, apply for The Black List industry membership today: https://blcklst.com/register/apply Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In tackling our own moonshots, few businesses can offer inspiration like Intuitive Machines. When the company’s Odysseus lander touched down on the moon on February 22, Intuitive Machines became the first private enterprise ever to reach the moon — and the first U.S. presence on the surface in 52 years. CEO Steve Altemus joins Rapid Response host Bob Safian to share how his team navigated multiple last-minute challenges, with lessons about both meticulous planning and swift adaptability. From autonomous vehicles and 3-D printed engines to leveraging software and AI, Altemus explains how commercial space exploration is leaving the realm of science fiction to become a real industry. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Reid Hoffman thinks visionary leaders should pursue a "re-founder" state of mind. In this episode he welcomes the newest host of Masters of Scale, Jeff Berman, for a dialogue that digs into a re-founder's mission: evolving an organization while staying true to core values. As the re-founder of WaitWhat, the media company that brings this podcast to life, Jeff explores with Reid their own experiences with leadership succession. And they draw on re-founding insight from all-stars like Microsoft's Satya Nadella, Uber's Dara Khosrowshahi, and Yahoo's Marissa Mayer. So reset the clock to Day 0 – because it's always a prime time for a reboot! Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Will OpenAI’s new text-to-video tool Sora revolutionize content creation? In this episode of Masters of Scale, Reid Hoffman joins Bob Safian to discuss Sam Altman’s fundraising, Meta’s dramatic resurgence, and three catalysts driving the recent tech layoffs. In this rapidly evolving world, Reid makes a case for how AI is redefining the game of scale, and why entrepreneurs shouldn’t buy into the myth of a “right moment” to engage with a new opportunity or challenge.  Register for AI Day (Feb. 29): https://mastersofscale.com/mastersofaiday Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cyber war is raging, and the culprit is AI. Poppy Gustafsson, CEO of cybersecurity firm Darktrace shares new, proprietary info about how cybercrime has become professionalized across the Dark Web, and why deepfakes could soon find their way into your Slack or Zoom calls. But AI is also a powerful new weapon against attackers: Poppy tells Rapid Response host Bob Safian how to protect the most exposed areas of a business, why the unique digital DNA of an organization offers a shield, and how human factors are often more vulnerable than any software. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Krista Tippett and our friends at On Being welcomed Masters of Scale host Reid Hoffman for an inspiring conversation about all things philosophy, AI, and technology’s impact on the human condition. We loved the episode so we’re sharing it with our listeners too. Reid opens up about his progressive upbringing and the power of friendship throughout his life. Plus, the pair experiment with Reid’s chatbot, Pi, and explore how being an AI optimist or pessimist will evolve the future of humanity.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The on-field Super Bowl went down to the wire, but the TV ads battle was a rout. That’s what one of the ad world’s most influential leaders, Autodesk chief marketing officer Dara Treseder, tells Rapid Response host Bob Safian, arguing that when brands spend $7 million for a 30-second slot, it’s winner-take-all. She also explains how the Super Bowl sets the tone for the year ahead in marketing, and outlines why three metrics — being memorable, ownable, and relevant — matter most in delivering a positive return on marketing. So… was the winner Bud Light, BMW, Doordash, Verizon, or someone else? Listen in! Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Some of the most vital and overlooked entrepreneurial resources might just be stored away in your family games cupboard…  It’s no secret that host Reid Hoffman is a lifelong game fanatic. But this admiration extends beyond just a hobby. Games are one of the biggest influences on Reid as a business leader.  In this special episode of Masters of Scale, Reid dissects five popular games and extracts the hidden entrepreneurial wisdom they contain. From strategic thinking in Settlers of Catan to the art of deception in Poker, Reid explores the underestimated power of games and what every leader can learn from their diverse mechanics.  Join us for a game night like you’ve never seen. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In the entrepreneurial journey, facing rejection is not just a possibility, but a certainty. However, it's the ability to perceive these rejections not as setbacks, but as stepping stones, that sets apart the most successful entrepreneurs.  Each 'no' offers a unique opportunity to refine an idea, sharpen a pitch, and foster resilience. It can even be a sign that your idea is so contrarian that it could be truly transformative. This is a theory we've explored before on Masters of Scale. And now we're revisiting it in this special "Remix" episode. We'll hear a range of scale leaders share their strategies for weathering the chorus of no's, and see how doing so was a vital part of their scale journeys. Learn more about MacGyver: MacGyver.com Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

President Biden is the first president to face the full force of the AI revolution. In this special episode, Reid Hoffman joins Rapid Response host Bob Safian for an exclusive inside look into the closed-door meeting between Reid and President Biden. From regulation and economic impact to the potential dangers of AI in the wrong hands, Reid and Biden’s wide-ranging conversation explored the complex challenges that come with this groundbreaking technology. Reid reveals his thoughts on the president’s understanding of AI, the potential impacts of government regulation, and the opportunities that the new technology will bring. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The backlash against remote work is in full swing, with 90% of CEOs reportedly rewarding in-office workers with more promotions and raises. But to Scott Farquhar, co-CEO of Atlassian, that’s a big mistake — and in a just-released study, he’s got hard numbers to back him up. Scott talks with Rapid Response host Bob Safian about how the 10,000-person collaboration-software company — Australia’s premier tech startup — is defying the trend with a bold gambit called Team Anywhere. Adhering to an Atlassian core value (“no bullshit”), Scott shares insights about work flexibility, productivity, and the unexpected power of sporadic, but intentional gatherings. To prepare for the future of work, he says, business leaders need to take risks. If you're interested in learning more from Atlassian and Scott be sure to check out "Lessons Learned," a report about how Atlassian has navigated distributed work at scale, including experiments they've run, data they've collected, and stories Atlassian employees have shared: https://www.atlassian.com/solutions/distributed/lessons-learned Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Telling a clear story about your product is a basic entrepreneurial skill. But to build enduring impact, you need to help amplify other stories — those that surround you in your community and your customers.  Marcus Samuelsson has done just this with beloved restaurants such as Hav & Mar and Red Rooster, and through his media group that celebrates the richness of the world's cuisines and the stories embedded within them. Marcus shares how embracing a diversity of stories has let him create spaces where every individual's narrative is valued, and has opened up new avenues of inspiration for him as an entrepreneur and award-winning chef.  Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

One of the biggest strikes against the tech industry is too much noise and not enough signal. But does it always pay to "show, not tell," — even about the most innovative of products? Austin Russell of Luminar Technologies believes so. At just 17 years old, Austin created revolutionary tech that would unlock autonomous driving in the future, and make safer passenger cars today. Almost as startling is how he kept his breakthrough close to his chest for five years — carefully choosing trusted team members, mentors, and industry partners before revealing his tech to the wider world. In this special episode guest-hosted by master hype-ologist will.i.am, Austin sheds light on his quiet approach to scaling, and the importance of letting the technology speak for itself. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As we settle into 2024, the Masters of Scale team reflect on their favorite moments from the past year during which host Reid Hoffman sat down with inspiring and iconic leaders across the business world. They explored numerous entrepreneurial lessons including how to make your networking more impactful, evolving your creative process, and keeping ideas simple and adaptable. Featuring guest appearances from Ron Howard, Daymond John, Reshma Saujani, and more. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

To survive your entrepreneurial journey, you have to learn to recharge. Knowing when to turn the lights out may be the only way to keep the lights on. Few know this better than Arianna Huffington, who dramatically scaled the Huffington Post – and then experienced profound physical burnout. Her venture, Thrive Global, scales the idea of balance across an organization. With cameo appearances from Chris Yeh (co-author, Blitzscaling) and Dr. Matt Walker (author of Why We Sleep). Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There’s no better way to prepare for 2024 than to look back at the year that was. 2023 offered a slew of challenges and opportunities, from AI mania to inflation to Taylor Swift obsession. In this special episode, Rapid Response host Bob Safian shares the most impactful business lessons from the year, exploring the importance of an experimentation mindset, empathy-driven leadership, and adapting to the modern workplace. Featuring guest appearances from Gary Vaynerchuk, Bozoma Saint-John, Rana el Kaliouby, Daniel Lubetzky, Princess Reema bint Bandar Al Saud and more. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The AI boom in 2023 left Intel chasing rival Nvidia, whose chips — and shares — have been in high demand. Like other laggards amid this year’s AI mania, Intel is now fighting back, announcing the first-ever AI PC. Intel’s CEO Pat Gelsinger sits down with Rapid Response host Bob Safian to discuss how the company is working to re-establish itself — and sharing lessons for leaders everywhere about the long-term trajectory of the AI wave and how to practically position yourself to ride it. Plus, Pat shares leadership insights from his unceremonious exit from Intel a decade ago, and how he’s applying those learnings now in his second tour of duty. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What lessons can business leaders learn from the games industry? Elan Lee, co-founder of Exploding Kittens Inc., joins Reid Hoffman to discuss how Exploding Kittens became one of the most successful Kickstarter campaigns of all time. Elan shares how creativity and diverse expertise were essential for scaling a potential one-off success into a prolific games studio. And he reveals how he cultivated a community by transforming casual colleagues, partners and customers into key stakeholders. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There's no perfect process for achieving your goals. Accepting that the rules you play by need to be constantly tweaked, hacked or reinvented will open you up to new ways of innovating. Instilling this attitude throughout your organization will help you be boldly differential in your experimentation. Ed Catmull literally wrote the book on creating a dynamic and sustainable creative culture. Drawing on his experience as co-founder of celebrated animation studio Pixar, and president of Walt Disney Animation Studios, Ed shares his hard-won insights from his career as a pioneering technologist, animator and storyteller. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do you restore confidence after a high-profile leadership uproar? Web Summit’s new CEO Katherine Maher joins Rapid Response host Bob Safian to discuss taking over after the sudden, forced resignation of founding CEO Paddy Cosgrave. With echoes of the drama at OpenAI, Maher describes how she navigated the tumult, calming partners like Amazon and Google and enabling Web Summit’s signature event in Lisbon to draw 70,000 attendees. Plus, Maher shares lessons from her time at the helm of the Wikimedia Foundation and insight on how the world of politics and global events is increasingly intertwined with business. Read a transcript of this episode: https://mastersofscale.com/ Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.