Future Ready Leadership With Jacob Morgan

How do top leaders close impossible deals and get buy-in from the toughest stakeholders? James Sebenius, Professor of Business Administration at Harvard and co-founder of Harvard’s Negotiation Program, has been involved with the world’s most successful negotiation cases. In today’s episode, he reveals the top strategies that make great negotiators. Drawing from icons like Bob Iger, Jim Baker, and Henry Kissinger, James shares the keys to negotiation that every leader needs: when to use “intermediate moves” to gain advantage, why the best negotiators think like chess players, why “setup” is everything in negotiation, and how to balance empathy with assertiveness to get results.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Vulnerability might seem like a weakness, but in leadership, it’s a true superpower. In today's Leadership Spark, we dive into the spectrum of vulnerability, showing how it’s far from one-size-fits-all. We’ll explore the five 'superhero' types of vulnerable leaders and help you pinpoint your unique style for building trust and connection. Discover how understanding and embracing your vulnerability type can reshape the way you lead and elevate the impact you have on those around you.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does it take to turn any team into a high-performing powerhouse? Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, knows it's all about ditching the traditional leadership model and mastering the new "teamship" concept. Keith is a Best-Selling Author of many books, including "Never Lead Alone: 10 Shifts from Leadership to Teamship", as well as Founder, Chair, & CEO at Ferrazzi Greenlight. In this episode, we dig into building a “challenge culture,” a strategy that helps teams address issues openly and hold each other accountable, and introduces “open 360s,” a transparent feedback system to build trust. He also discusses practical tools like monthly “stress tests” to identify project challenges early and “energy checks” to boost team resilience. With advice on avoiding consensus culture pitfalls, setting a “social contract” for team values, and optimizing hybrid work, Keith gives leaders clear steps to create teams that truly support one another and perform at their best.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

I’ve spent years researching and speaking with HR leaders, and one thing is clear—employee experience is the game-changer. Companies have historically focused on "utility" and "productivity," but now we're shifting towards experience—creating environments where employees want to show up, not just need to. In today's Leadership Spark, I dive deep into how companies can move beyond superficial perks and create a workplace where employees feel like they’ve bought into an experience, not just a job.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

How do you keep your team engaged, motivated, and prepared for the future while managing day-to-day demands? In this episode, Amy Gilliland, President of General Dynamics Information Technology, shares practical strategies for building strong, future-ready teams in today’s fast-paced environment. She talks about why on-the-job training is crucial for leadership development, how regular career conversations help boost engagement and retention, and why creating a company with a soul is essential to sustaining long-term success. Amy also dives into how GDIT balances tradition while pushing for innovation, ensuring that leaders are prepared to meet both immediate and future challenges, all while fostering a collaborative and purpose-driven culture.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader faces moments of high pressure and uncertainty—but how you lead your team through those moments is what sets the great apart from the good. In today’s episode, Rich Diviney, Retired Navy SEAL and Founder of “The Attributes,” reveals the hidden attributes that drive high performance and why they’re more important than skills when it comes to leadership. We’ll explore why 90% of people fail SEAL training and what that teaches us about thriving under pressure, the role of adaptability in uncertain times and unpredictable environments, and how leaders can use “healthy imposter syndrome” to stay sharp and keep improving. Rich also shares how understanding your team’s natural attributes—not just their skills—can radically change how you lead and create high-performing, resilient teams.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every business leader is faced with the challenge of adapting to change in today’s fast-moving world, but creating a solid, long-term strategy is often easier said than done. In today’s episode, Seth Godin, an influential entrepreneur, author of 22 books, and one of the world’s most popular bloggers, breaks down what most leaders get wrong about strategy—confusing it with tactics. He explains why strategy is a long-term philosophy, not a step-by-step plan, and how major change agents like AI, the fading influence of Boomers,  are reshaping the business landscape. Seth shares why these shifts are inevitable and how leaders need to respond if they want to stay relevant. We also tackle deep insights on how companies like Netflix successfully disrupted themselves to stay ahead and emphasizes the importance of foresight in navigating these changes.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What’s the ROI of vulnerability at work? It’s big—personally and professionally. In today’s Leadership Spark, I explore why being a vulnerable leader pays off. We’ll break down the concept of Mismatch Theory—why the “tough boss” style of the past doesn’t cut it today and why leaders who don’t evolve may get left behind. Vulnerability—when done right—not only boosts your team’s trust and engagement but also directly contributes to business success. Yet, less than 11% of employees view vulnerability as a strength in their leaders, which leaves a lot of untapped potential.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

During times of rapid growth and disruption, aligning teams and sustaining a strong culture can be daunting, but Diego Barreto, CEO of iFood, has successfully led his company to unicorn status by focusing on these essentials. In this episode, we dive into his leadership strategies, exploring why team mobilization is central to a CEO’s role and how effective communication fosters alignment. Diego reveals how iFood’s non-negotiable culture supports an entrepreneurial mindset, values radical candor, and encourages big thinking. He shares insights into how iFood adapted during the pandemic, balancing employee comfort with high performance by instilling grit. We also discuss how iFood’s six-month cultural sprints inspire innovation and resilience and examine the role of the “pendulum effect” in guiding flexible leadership strategies.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

How does vulnerability fit into leadership? Being vulnerable as a leader is tricky, but there’s a clear difference between being vulnerable and leading with vulnerability. In today’s Leadership Spark, I share how my own journey with panic attacks reshaped my understanding of vulnerability. Through interviews with executives, I found that while vulnerability in personal life is crucial, in the workplace it’s a different story. Many executives ask if they should project unwavering confidence, or share their struggles? The answer is both! The key is not just exposing your weaknesses but demonstrating how you’re closing the gaps—combining vulnerability with action, as shown by examples from leaders like Fleetwood Grobler and Hollis Harris. Vulnerability alone can be risky, but combine it with action, and you’ve got leadership gold. I also share stories from top executives that illustrate how leading with vulnerability makes all the difference in building trust and resilience.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Did you know that those most eager to lead might actually be the worst at it? Have you ever worked with a leader who’s always eager to step up, but when they get the role, things fall apart? We often think that leadership is about willingness and eagerness, but recent research shows the opposite—leaders chosen for their desire to lead often perform worse than those randomly selected. In this episode, we break down these surprising insights with Professor David Deming at Harvard Kennedy School. David shares why effective leadership is about having the right skills, not just wanting the role. We dive into key traits like overconfidence, emotional intelligence (EQ), and economic decision-making, and how they play critical roles in leadership success. You’ll learn why overconfidence can backfire and prevent leaders from truly understanding their team. Plus, we discuss how randomly selected managers often outperform eager volunteers and why organizations need to rethink how they develop and choose strong leaders—it’s not just about who raises their hand.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Can you be strong by showing your weakness at work?

Leadership isn’t just about being strong and visionary, nor is it simply about being vulnerable. It’s about balancing both. In today’s workplace, leaders are faced with a unique dilemma—should they lead with authority or with authenticity? You need to do both. In today’s Leadership Spark, I unpack the critical difference between being vulnerable and leading with vulnerability with insights from 140 CEOs I interviewed. We'll explore how the best leaders aren’t afraid to show their gaps, but they take action to close them. From stories like Hollis Harris at Continental Airlines to Fleetwood Grobler at Sasol, you’ll learn why sharing challenges without a plan can cost you the job, but leading with vulnerability can rebuild entire companies.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

People leaders are moving beyond traditional HR to shape the future of work and employee experience, and this community provides the resources and connections to do that effectively. Existing communities fall short: they’re expensive, focus on superficial discussions, and constantly upsell products. Future of Work Leaders fixes that. As a member, you shape the community, decide on topics, provide feedback, and interact directly with me, (Jacob Morgan) for insights... and it’s budget friendly! Join CHROs and CPOs from Northrop Grumman, Johnson & Johnson, Lego, and Tractor Supply who are already part of this elite group.  If you’re CHRO or CPOI you can request an invite at FutureOfWorkLeaders.com and lead your organization into the future.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader wants to make an impact in their organization, but running a giant like Sam’s Club requires next-level leadership. How do great leaders like Chris Nicholas balance the demands of leading an $84 billion business with a focus on people?

As President and CEO of Sam’s Club, Chris’ approach to leadership is all about impact and purpose. Growing up in Hull, England, Chris learned the value of hard work early, and it’s shaped how he runs one of the largest retailers in the world today.

In this episode, we dive into Chris’ purpose-driven approach to leadership and explore the strategies that make him so effective in empowering his teams. We discuss why leading with purpose is not just a buzzword but essential in creating a loyal and motivated workforce, and how trust serves as the foundation for building high-performance teams. Chris breaks down his unique Trust Equation and shares how he uses it to inspire and empower employees at every level of the organization.

We also explore Sam’s Club’s innovative club model, where membership fees and a focus on curated, high-quality products allow the company to offer exceptional value to its members. Chris explains how leveraging Walmart’s technology and supply chain capabilities gives Sam’s Club a competitive edge in both convenience and pricing. You’ll learn how Chris fosters an environment where frontline employees are empowered to make decisions and why this approach is key to driving innovation and customer satisfaction.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is leadership changing or staying the same? Leadership today is harder than ever, with rising pressure from all angles—public scrutiny, polarized workplaces, and a workforce that's losing interest in climbing the leadership ladder. If leadership is this tough, why should anyone step up? We need MORE leaders, NOT FEWER. In today's Leadership Spark, we dive deep into the challenges and evolving expectations of leadership in the modern world. Leaders often believe they’re performing well, but there’s a massive disconnect—employees disagree. It's no longer just about setting vision and hitting targets. Leaders must redefine their roles, spend more time with their teams, and guide others like lighthouses leading ships through rough waters. Leadership today requires self-awareness, continuous growth, and a willingness to challenge the status quo.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

If you’re feeling overwhelmed by all the talk of recessions, inflation, and economic chaos, you’re not alone—but you don’t have to navigate it blind. Philipp Carlsson-Szlezak, Managing Director, Partner, and Global Chief Economist at Boston Consulting Group, and co-author of "Shocks, Crises, and False Alarms," is here to help leaders cut through the noise. In this episode, Philipp explains why leaders should avoid the Master Model Mentality, which is the mistake of relying too heavily on one-size-fits-all economic models. He shares tips for recognizing false alarms or overblown predictions about economic disasters that often never come true—and how to avoid getting caught up in doom mongering or the constant focus on worst-case scenarios. We’ll also explore his concept of Economic Eclecticism, a practical approach for leaders to draw on insights from various fields to make better decisions. Philipp sheds light on the perpetual tightness in the labor market, which means demand for workers is likely to stay high even in uncertain times, and the deflationary effect of technology, showing how advancements like AI can reduce costs and increase purchasing power. Plus, we’ll tackle whether the American Dream is really dead or just in need of a new perspective. Learn how to stay calm, curious, and confident, even when the headlines are screaming disaster.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Why do some companies consistently outshine their rivals, attract top talent, and spark innovation while others struggle? Many treat employee relationships like a simple transaction—initial excitement fades, and so does satisfaction. This leaves companies with disengaged teams and high turnover. In today’s Leadership Spark, we’ll explore how top companies have figured out the key to shifting from a transactional approach to one that treats employment as an enriching experience. Based on prominent psychologist Thomas Gilovich’s research, it’s clear: investing in experiences, not just tools, boosts satisfaction over time. We dive into the evolution from productivity-driven workplaces to purpose-led organizations that emphasize mutual value exchange, fostering a culture of growth, learning, and leadership. Discover how the employee experience era is redefining the way we think about work.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What’s it like to lead at the top of some of the world’s most iconic brands? Jeff Kindler, former CEO of Pfizer, has been there, done that. From handling high-pressure situations at GE under the legendary Jack Welch to leading massive change at Pfizer, Jeff has seen all the intense scrutiny and stress and was in the room when decisions were made that shaped entire industries. In this episode, he shares what he learned from handling public pressure, how he managed the clash of corporate cultures, and why being a CEO isn’t for the faint of heart. He shares major challenges he faced during his tenure at Pfizer, such as expiring patents, product recalls, R&D setbacks, and regulatory scrutiny. Jeff reflects on his leadership journey at Pfizer on the pressures of being a CEO, including mistakes made, stress management, and the impact on personal life and relationships. He also discusses the need for resilience and balancing professional and personal life. We look into why leaders might be getting a little “too soft” in today’s corporate world, what it’s really like when everyone is gunning for your job, and how to keep your head up when the stakes are sky-high.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The corner office, big bonuses, and calling the shots can’t sugarcoat what being a CEO is like. The reality is far more complex—and often more challenging—than it looks from the outside. What do you think is the hardest part about being at the top? In today’s Leadership Spark, I dive into the untold challenges CEOs face that nobody talks about. From the crushing loneliness of having fewer peers as you climb higher, to the overwhelming decision fatigue from making countless high-stakes choices, being a CEO isn’t for the faint of heart. And let’s not forget: every word you say carries immense weight—one casual comment can snowball into unexpected changes across the company. Staying grounded amidst all this is easier said than done. So, why does no one tell you about these challenges before you get the job? And more importantly, how can you prepare yourself to handle them? Tune in to the full episode to find out.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

It’s one thing to talk about being open and authentic, but how do you actually do it without losing your team’s respect and trust? This is a conversation I had with with Robert Glazer on his Elevate Podcast. In this episode, I explain the difference between just being vulnerable and leading with vulnerability. We explore why so many leaders today are struggling with decision-making and accountability, and how the post-pandemic era has challenged many leaders to redefine their roles. We’ll get into why having too much psychological safety can actually backfire, why flexible work policies need clear boundaries and standards to succeed, and how you can balance being empathetic with holding people accountable in your organization. I also share insights from the 100 CEOs I interviewed for my new book, Leading with Vulnerability, on how to handle that fine line between showing your human side and maintaining confidence and authority.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Why do leaders neglect self-compassion? We often talk about leadership in terms of driving results, motivating teams, and making an impact. But one crucial aspect is often overlooked: self-compassion. Leaders are constantly focused on their external impact, yet managing their internal world is equally important. Without self-compassion, leaders risk burnout, poor decision-making, and strained relationships. How can you inspire and lead others when you're constantly battling your own inner critic? In today's Leadership Spark, we'll talk about how to embrace self-compassion to lead more effectively. Self-compassion is not about letting yourself off the hook—it's about recognizing your challenges, learning from them, and treating yourself with the same kindness you’d offer a friend.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The leadership landscape is shifting under our feet, and it’s leaving many leaders scrambling to keep up. I recently sat down with Professor Joe Fuller on the Harvard Business School Managing the Future of Work Podcast to dig into some of the biggest issues leaders face today. We covered everything from the ongoing debate over hybrid work to the rapid rise of AI, and how it’s changing the way we hire and lead, and the shifting expectations of employees in 2024. In our chat, we got into why getting people back to the office is so tricky, why AI might not take your job but someone who knows how to use it better could, and why leading with vulnerability is more crucial than ever. Plus, we didn’t shy away from the hard truths, like why some companies are seeing productivity declines with hybrid work while others aren't, and whether employee well-being programs are actually hitting the mark or just missing their intended goals. If you’re looking for some real talk on how to lead in 2024 and beyond, this episode is for you.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The old thinking of being a strong leader means never showing weakness is getting way too old. Too many leaders are so busy trying to be “perfect” that they end up stuck in the old version of themselves, while the world zooms past them. Refusing to acknowledge your gaps actually makes you a worse version of yourself over time. You might think you’re already doing great, but if you’re not constantly updating and improving yourself—what Aart de Geus, founder and chair of Synopsys, calls moving from version N to version N+1—you’re actually falling behind. In today's Leadership Spark, I dive into one of the most misunderstood yet essential aspects of leadership—leading with vulnerability. I’ll share insights on why acknowledging your gaps and actively working to close them is the key to unlocking your potential and driving real business performance.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does it take to be a successful leader today? In this episode, Kurt Strovink, Head of Global CEO Services at McKinsey, explores the evolving challenges of leadership. We’ll discover why leadership has become more complex in recent years and how leaders can stay ahead by embracing human-centric leadership and vulnerability. Kurt delves into balancing purpose with business demands, offering strategies like integrating sustainability and innovation and asking the “Four W” questions to create a meaningful workplace. He also discusses the shift from transactional to holistic learning through peer coaching and reflective spaces, the power of role modeling, and the impact of storytelling. Listeners will learn about the importance of empowered networks, managing leadership loneliness, and why energy maintenance is crucial.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is your organization struggling to drive innovation? It may be because your employees are hesitant to take risks. Simply telling them to “take more risks” isn’t enough; they need the right environment and support. They may avoid risk-taking because of fear of failure or lack of recognition, leading to stagnation and missed opportunities. In today’s Leadership Spark, I outline three strategies to encourage risk-taking and drive innovation: creating psychological safety, rewarding desired behaviors, and providing resources and support. You’ll learn how to create a culture that promotes innovation through calculated risk-taking by implementing these strategies.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does it take to build a century-old company that has never laid off a single employee? In this episode, we’ll explore how CEO Melanie Dulbecco grew Torani into a $500 million powerhouse with a people-first leadership approach. Melanie shares the secrets behind the company’s remarkable history and its unwavering commitment to giving employees agency, control, and choice in their work. She mentions why they replaced old-school performance reviews with a system focused on growth and development, known as “Contribution Management,” and how they’ve created a culture of internal mobility, or “Career Mixology,” where employees can explore different roles within the company. We also dig into their unique compensation strategy, featuring above-market pay and employee ownership, which kept their employees engaged and loyal. Plus, Melanie shares her take on Gen Z’s work ethic and how Torani used futurist thinking and scenario planning to foresee a potential 20% market drop during COVID-19, ensuring stability and a commitment to 100% employment.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Imagine running a marathon only to find that the person who strolled in hours later gets the same prize as you. This is exactly the problem with metaphorical participation trophies in the workplace. What happens when high performers see no difference in recognition between their hard work and others’ minimal efforts? Equalizing rewards creates a false reality, diminishes motivation for top performers, fosters a culture of entitlement, and stifles improvement. In today’s Leadership Spark, we’ll discuss the importance of performance-based recognition, understand why real rewards should reflect real performance, and emphasize that true achievements come from hard work and results. Let’s advocate for a workplace where effort and excellence are genuinely rewarded to create an environment that encourages continuous growth and dedication.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is your company still stuck in the same old top-down management approach? It’s time to ditch that old playbook. In this episode, Frederic Laloux, Author of “Reinventing Organizations” and Co-founder of The Week, discusses why organizations need to reinvent traditional management approaches in today’s fast-paced world. He breaks down why outdated hierarchical structures often fail to engage employees and the flawed mentality of working solely for a paycheck. We also dig into the evolution of management models and how we’ve moved from rigid structures to more dynamic, people-first approaches. Frederic also discusses real-world examples of self-managing companies where teams thrive without the usual layers of management. He also shares stories from companies like Bayer and Zappos about the challenges and successes in adopting new management styles like “holacracy.”

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

We often hear the famous words "age doesn't matter,” but it’s not really an easy thing to accept in the context of leadership. In today's Leadership Spark, we’ll tackle this common concern: the unease of working under a leader who's younger than you. It's a frequent issue because we often equate age with experience. The situation becomes particularly challenging if the younger leader lacks the necessary skills. A younger leader who is adept, knowledgeable, and capable of motivating and challenging their team should be respected regardless of their age. Leadership effectiveness is about skill, vision, and interpersonal abilities, not the number of years one has lived. I explain why we should focus on these qualities rather than age.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Culture is not a finite element but something we shape daily through our interactions. But how can we create a thriving culture if no one takes ownership of their role in shaping it? In this episode, Michael Weening, CEO of Calix, discusses how leaders can foster a culture of accountability and emphasize our individual responsibility for shaping culture. He also addresses the damaging effects of victimhood in leadership and the workplace, highlighting the importance of taking charge of one's career and how leaders should guide team members in setting realistic goals. Michael shares why the CEO’s job can be tough and how the servant leadership mindset is often lost. We also touch on the necessity and extremity of change, and dig into the trends of “quiet vacationing” and the benefits and challenges of a fully remote setup.

________________

This episode is sponsored by Calix, which helps broadband providers of all sizes simplify their operations, innovate for their subscribers, and grow value for their business and the communities they serve. Learn more at calix.com.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

As we head into 2024, leaders are facing a landscape that’s changing faster than ever, and new challenges are on the rise. In today’s Leadership Spark, we’ll explore the eight leadership trends that every leader needs to watch out for this year along with some practical tips on how to handle the challenges that come with these trends. We’ll discuss embracing vulnerability, enhancing work ethic, prioritizing employee experience, focusing on skills rather than job titles, adapting to hybrid work environments, integrating AI and technology to humanize workplace interactions, addressing political, economic, and geopolitical issues, and thinking like a futurist. This episode will help prepare leaders to adapt to rapid changes in the workplace and global business environment.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does the future hold for hiring practices in the age of artificial intelligence and evolving skill demands? In this episode, Joe Fuller, Professor of Management Practice at Harvard Business School, discusses the all-in economics of skill-based hiring, the current progress, challenges, and the importance of this hiring approach in the future, and real-world examples of this approach from companies like IBM. We also discuss the role of AI in HR, highlighting how combining tech with human intuition can lead to smarter decisions. We explore the potential of AI to transform hiring and internal talent mobility, while also addressing concerns about data accuracy and bias. We also tackle some big workforce trends like the declining workforce participation rate among prime working-age males, the rise of helicopter parenting, and parent accompaniment with Gen Z job applicants.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Have you heard the saying, “leadership isn’t about you?” That’s complete NONSENSE! Leaders like Satya Nadella and Tim Cook have dramatically transformed their companies, highlighting how leadership is very much about the individual at the helm. In today’s Leadership Spark, we’ll look into the personal role and impact of leaders, covering how their unique styles influence six key areas: setting vision, making decisions, shaping culture, managing change, inspiring others, and developing team members. These leaders prove that more than just facilitators, they are also crucial influencers whose visions significantly shape their organizations.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader is talking about implementing diversity, equity, and inclusion (DEI), but making it work in the real world is a whole different challenge. In today’s episode, we look at the evolution and controversies surrounding DEI with Dr. Frank Dobbin, Sociology Department Chair at Harvard University and Author of “Getting to Diversity.” We explore starting with JFK’s 1961 order for affirmative action and moving through the impact of the George Floyd protests. We also discuss why corporate DEI programs get both support and backlash, touching on Elon Musk’s call to end DEI and the Supreme Court’s decision on affirmative action. Dr. Dobbin explains how DEI efforts democratize access to scarce resources like mentoring, and why it’s tough to balance the need for diverse teams with the goal of top performance. He critiques current DEI practices, highlighting why many traditional training programs fail and the importance of structural changes and inclusive recruitment.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

How should you address your team after a promotion? While acknowledging your inexperience or newness to the role can create a sense of authenticity and approachability, it is crucial to also demonstrate your commitment to growth and competence. In today’s Leadership Spark, I’ll show you how you can achieve this by outlining specific actions you are taking to improve your leadership skills, such as seeking mentorship, working with an executive coach, reading leadership books, and being open to feedback. You’ll learn how to build trust and psychological safety within the team and reassure team members of your capability and dedication to being an effective leader.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Tommy Mello is the founder of A1 Garage Doors, a $200 million home service business that is growing rapidly. In today’s episode he shares some of his early leadership mistakes and how building a strong team and getting the right mentors transformed his company. Tommy highlights how leaders can inspire hard work by aligning employee goals with the company’s vision. He shares his tough-love leadership approach while explaining the importance of caring about employees’ lives outside of work.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are you aware of the bad habits holding back your leadership? Many leaders focus on what they should start or keep doing to lead better, but they often overlook the bad habits they need to stop. Marshall Goldsmith, the world’s #1 Executive and CEO Coach, has pinpointed harmful behaviors that can sabotage your leadership’s effectiveness and your overall success. These habits can damage relationships and hold your team back, and many leaders don’t even realize the harm they’re causing. In today’s Leadership Spark, we’ll dive into the 10 things leaders should stop doing and why these behaviors are so damaging. You’ll also learn practical tips on how to break these bad habits.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

You’ve probably heard of the adage that too much of a good thing can actually be bad. It turns out, even something as beneficial as psychological safety in the workplace might have its drawbacks. In this episode, Dr. Peter Cappelli, Management Professor and Director of the Center for Human Resources at the Wharton School of Business, reveals surprising research findings about the potential downsides of positive psychology, like how it can hurt performance, especially in non-creative jobs. We also discuss how to balance fostering creativity with maintaining accountability, tools to measure psychological safety, and historical insights like Douglas McGregor’s Theory X and Theory Y. You’ll learn how to improve your team’s performance while keeping them engaged and accountable.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In gaming, some characters are just there for show, but the main character has the adventure. Turns out, most employees are like those non-playable characters (NPCs) blending into the background, unnoticed and unengaged. How can you stand out and truly make an impact?

In today’s Leadership Spark, we’ll explore how you can take charge of your career. Show up, lead with vulnerability, build relationships, and speak up — these strategies will help you shift from being an unnoticed background player into a main character who actively shapes and influences their workplace. Tune in now and step into a role that lets you lead, grow, and make a real difference.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Transforming a traditional organization into a digital powerhouse isn't easy, but Forbes CEO Mike Federle has done just that. In this episode, we explore how he transformed Forbes from a print magazine into a global digital giant with 140 million users. You'll learn how Mike led Forbes through the tech evolution, revamping their newsroom model, building a contributor network, and embracing native advertising. Mike shares what allowed them to thrive while many competitors disappeared.

We also tackle the challenges of balancing politics with media objectivity and how legacy media is surviving the modern competition against content creators. Mike compares how leadership changed through the years, and how the US remains a beacon of opportunity and leadership globally. We also discuss why leaders need to communicate capitalism's value to younger generations, and Mike shares his Word of the Year for 2024.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Ever been told leaders should never apologize or show emotion? Or perhaps that they must always be the smartest in the room? Well, it’s time to challenge these norms. In today’s Leadership Spark, I’m dissecting the seven outdated leadership stereotypes that might be silently sabotaging your career. You’ll discover why saying sorry could be your leadership superpower, the benefits of showing your human side at work, and how stepping back can push your team forward. We’ll explore why embracing vulnerability and admitting mistakes can actually strengthen your leadership and enhance your team’s trust and performance.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Chess Grandmasters are like master strategists, meticulously planning every move. In this episode, Maurice Ashley, the first African-American Chess Grandmaster, shares how the principles of elite-level chess can transform your business and leadership strategies. Learn how to cultivate the mental endurance and focus necessary for success, and why embracing the mindset of an “advanced beginner” can lead to continuous improvement. Maurice also discusses the dangers of overconfidence, the importance of humility, and how strategic risk-taking can pay off. Tune in to uncover the secrets of thinking like a Grandmaster and applying these insights to achieve success in your professional life.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

You’ve been handed an important project at work, but something goes wrong, and now you have to face your boss to explain what happened. This scenario happens too often at work, leaving many wondering how to handle it without damaging their reputation. In this episode, we explore the right way to talk about mistakes at work, a crucial skill for career growth. You will learn how to effectively communicate errors, gain their leader’s respect, and turn mistakes into opportunities for professional development. By understanding the importance of leading with vulnerability and demonstrating accountability, you’ll be better equipped to handle setbacks and advance in your career.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The pandemic has accelerated the shift from lifelong employment to demands for purpose, safety, and inclusion, creating new challenges for organizations. In this episode, Rachel Cooke, former HR Director at American Express and host of the Modern Mentor podcast, highlights significant workforce trends and evolving employee expectations. She tells personal stories, like her friend who commutes an hour each way only to sit in a phone booth for Zoom calls, illustrating the absurdities of some hybrid work policies. Rachel critiques California’s Assembly Bill 2751, arguing it tackles the wrong issues of burnout and emphasizes the need for genuine DEI practices beyond quotas. She also explores why many leadership development programs fail, pointing to organizational dysfunction and lack of practical application, and shares strategies for creating more effective training. This episode is packed with insights for leaders looking to boost team performance and adapt to modern workforce demands.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Did you know a little fear in leadership can be beneficial? In today’s Leadership Spark, we’ll explore the controversial yet intriguing role of fear in effective leadership. We’ll also talk about the distinctions between healthy and unhealthy fear, how it ensures accountability and helps maintain high performance standards, and practical examples from daily life and notable leaders like Elon Musk and Steve Jobs, whose success may partly involve being slightly feared. This discussion will help you understand how a balanced approach to fear can enhance authority, motivate high-quality work, and drive continuous self-improvement.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Randy Parker is the CEO of Hyundai Motor America and in today’s episode we go over what it takes to get into a senior leadership role and dispel some of the myths of leadership without sugarcoating! We'll talk about how to get your people to follow you as a leader, the importance of coaching and mentoring as well as hard work and determination, and some key performance indicators (KPIs) that can help leaders evaluate their effectiveness. We will also explore how leaders should be thinking about the future to stay ahead in a rapidly changing world.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is hybrid work here to stay or are we all going to be working back in offices? The whole concept of hybrid work means that you spend some time in the office and some time working out of the office. But what’s the ideal mix? Why does hybrid work help employees? And what are some strategies that companies can use to make hybrid work a reality? Mark Dixon is the founder of the International Workplace Group and he joins me today to explore all things hybrid work related.

Throughout our conversation, Mark talks about how work has changed, focusing on “hybrid work,” and he shares tips on how to make this work well in companies, based on his experience with businesses worldwide. He also mentions how hybrid work is reshaping how organizations operate, emphasizing flexibility and a balance between technology and human skills.

__________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Do you want to know what separates the most successful leaders from the rest? In today’s Leadership Spark, I unpack the secret sauce behind the world’s most successful leaders drawing on my interviews with best-selling authors and distinguished leadership experts. We will explore the top mindsets and skills leaders must have to need to have that mark a truly effective leader, with a peek into how big players at companies like Oracle, Unilever, and MasterCard handle the blend of global mindset, servant leadership, and technology in their roles. After listening to this episode, you’ll learn how to tweak your leadership style and make a bigger impact on your team and organization.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Leadership isn’t just about giving orders or having the most persuasive ideas. Fostering an environment where every voice is heard and valued is just as important in their role. Cass Sunstein, Harvard Law School Professor and former senior advisor in the Obama administration, points out why leaders who talk less often lead more effectively. In this engaging episode, Cass shares transformative experiences from the White House, where silent observation led to breakthrough decisions. He explains how leaders can stifle innovation and decision-making by speaking too soon and why embracing a listening-first approach can unlock a team’s full potential. Tune in to learn how stepping back as a leader can propel your team forward and why sometimes, the best action you can take is to simply listen.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Ever had to navigate a tough talk at work? Whether it’s about performance issues or current events, we all face challenging conversations. It turns out that mishandling these conversations can lead to more workplace stress and unresolved problems. But what if there’s a smarter way to handle them? In today’s Leadership Spark episode, we’ll break down the FLIPS method so you can start tackling tough talks with confidence. This strategy can turn dreaded discussions into opportunities for improvement and connection.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Known for bestsellers like Profit First and The Pumpkin Plan, Mike Michalowicz is now transforming teams from good to great. In this episode, he dives into why rethinking money as a motivator can change your team’s focus from just getting paid to truly engaging and excelling. Mike also unpacks the dynamics between A, B, and C players and shows how tapping into this can supercharge team performance. He highlights the power of building trust and community at work, where shared experiences and the right kind of conflict can make team bonds stronger. Plus, he breaks down the FAST Model—Fit, Ability, Safety, and Ownership—sharing practical tips on how to use these elements to shake up your leadership style.Tune in to discover how these innovative approaches can help you create a team that’s truly unstoppable.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most of us have been taught to think of our careers as a ladder, moving from one job to the next. However, this traditional mindset is setting us up for failure. Nowadays, relying solely on job titles and roles is risky, as companies now prioritize skills like adaptability, communication, tech-savviness, and emotional intelligence. In today’s Leadership Spark, I explain why you need to reframe your career and share practical advice on identifying and leveraging your skills for career success.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Think one-on-one meetings are just routine check-ins? When done right, meetings can be a game-changer for leaders and their teams driving employee engagement and retention. Steven Rogelberg, Professor of Organizational Science, Management, and Psychology at the University of North Carolina Charlotte, and author of “Glad We Met: The Art and Science of 1:1 Meetings” shares his insights on transforming leadership through one-on-one meetings. In today’s episode, Steve dives into the impact of one-on-one meetings on employee engagement and turnover. Steven explains the need for regular, predictable meetings and creating a psychologically safe environment. He also shares strategies like balancing short-term and long-term goals, avoiding micromanagement, asking probing questions, and setting a clear but flexible agenda.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does leadership mean to you? In my journey interviewing 140 CEOs and surveying 14,000 employees for my best-selling book, "The Future Leader," I discovered that everyone has a slightly different view of what leadership entails. This diversity in understanding can lead to confusion and inconsistency in leadership styles within the same organization, sometimes causing conflict and dissatisfaction. What if we could all start from a common definition and customize from there? In today’s leadership spark, I offer a definition of leadership developed from patterns observed across numerous top executives. I discuss how adopting a clear definition of leadership can align your team's efforts and enhance overall performance.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

AI has reshaped the business world in the last 24 months, compelling industries to rethink how they operate. Dartmouth professor Vijay Govindarajan dives into this topic, discussing how to use AI and real-time data strategically. In this episode, he introduces "Fusion Strategy," which integrates digital technology with traditional business processes. We explore the role of data graphs, used by giants like Google and Amazon, to track and leverage consumer data and how companies must evolve to stay competitive in this digital landscape. Vijay specifically focused on innovation in 4 key innovation areas: Brilliant Machines, Remarkable Results, Smart Systems, and Custom Solutions. If you’re looking to grasp the future of business and the necessary leadership skills to navigate it, this is an episode you wouldn’t want to miss.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Why does throwing perks at employees not create lasting engagement? In today’s workplace, many companies try to woo and retain top talent with attractive perks like free food, unlimited vacation, and even on-site massages. However, the core problem is that perks do not address the fundamental aspects of job satisfaction and organizational commitment. What should companies focus on instead to foster a genuinely engaged workforce? In today’s leadership spark, I talk about why perks are not a sustainable strategy and explore the deeper, more effective approach of focusing on employee experience.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Ali Abdaal is a former doctor turned productivity expert after he started posting videos online about how to study for medical exams. Today his Youtube channel has around 5.5 million subscribers and people from around the world tune in to hear his productivity tips. Today Ali is going to share how to identify productivity bottlenecks and ways to solve them, why intrinsic motivators are more powerful than extrinsic ones, the importance of NICE goals, and how to make work more enjoyable so that you can stay productive.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most people want to get into a leadership role, yet few are actually able to do it. What’s the secret to success? I’ve interviewed and worked with thousands of leaders over the years and there 5 simple yet effective strategies that the world’s top leaders use to get ahead. In today’s leadership spark, I’ll break down what these strategies are including: taking initiative by tackling tough jobs, showing vulnerability to build trust, excelling at your current duties, shifting your focus on tasks to supporting your team, and being mindful of your self-image. Mastering these tips will help you stand out as a leader and move up in your career.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader aims to maximize their potential and that of their teams, but mastering the complexities of human psychology is a formidable challenge. Dr. Michael Gervais is considered by many to be the world’s #1 performance psychologist focused on unlocking potential during high-pressure environments. From working with three-time Olympic gold medalist Kerri Walsh and daredevil spaceman Felix Baumgartner who jumped from 120,000 feet, his techniques have proven effective across a spectrum of disciplines. In today’s episode we talk about why fearing others’ opinions can keep you from reaching your full potential, the dangers of tying your self-worth to performance metrics, and I’ll also share the things that make leaders feel most vulnerable at work and why.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In today’s fast-paced work environment, the question of where to work from—home or office—can significantly impact your career trajectory. While remote work offers comfort and flexibility, spending time in the office could be your secret weapon for career advancement.

In this episode of Leadership Spark, let’s talk about why office presence is crucial for those aiming for leadership roles and substantial career growth.  Based on insights from my recent conversations with business leaders and polls I conducted on LinkedIn, we explore the differences between mere productivity and true innovation and how being physically present in the office can enhance your visibility, foster meaningful connections, and open up leadership opportunities.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

It’s one thing to talk about turning around a company, a team, or a person, but how do you actually do it? Oscar Munoz is the former CEO and Chairman of United Airlines and is responsible for one of the greatest turnarounds in airline history! In this episode he gets into the details and strategies he used to achieve success during his tenure.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

When Oscar Munoz took over as the CEO of United Airlines, the company was in complete chaos. There were issues with unions, the financials weren’t looking good, customer complaints were damaging the brand reputation, and the company had gone through 8 CEOs in 10 years! During his time as CEO he managed to turn things around, securing employee and customer loyalty and putting the airline back on track. In this episode we talk about what he did to make that turnaround  happen including: going on a company-wide listening tour, involving employees in the decision-making process and getting rid of leaders who didn’t align with company values. He’ll also share the terrifying story of his heart attack and how a flight attendant’s breakdown made him realize that things weren’t working.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Believe it or not you can have TOO MUCH EMPATHY. I know, it sounds strange to think about but after listening to today’s podcast you’ll see why. Even though your empathy is well-intentioned, doing it excessively can blur personal and professional boundaries. This can only make tough decisions harder and lead to personal burnout. It begins by differentiating between empathy and sympathy and then dives into the dangers of over-empathizing. I’ll also tackle the solution: practicing empathetic concern without absorbing others’ emotions and distributing empathy across your team to create a healthier, more sustainable work culture.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader is trying to driving innovation inside of their organizations, but that’s easier said than done. Uri Levine is the co-founder of Waze, which sold to Google for $1.1 billion. He’s also the first board member and investor of Moovit (Waze but public transportation) which Intel acquired for $4 billion! It’s safe to say that Uri knows a thing or two about innovation and building great products and companies. In today’s episode we will explore why it took Waze 4 years to reach “good enough” product market fit, why it’s more important to fall in love with a problem instead of a solution, how to manage the impact of fear on corporate innovation, how to apply an entrepreneur mindset inside of your company, and why firing is so crucial to business success.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

You’ve heard of IBM, but did you know that it was once on the verge of bankruptcy? One man, a cookie salesman, was able to turn the company around and keep it from collapsing. In today’s leadership spark, we’ll explore the remarkable turnaround of IBM in the 1990s under the leadership of Lou Gerstner, Former CEO of IBM. Lou, an outsider with a background in consumer goods and financial services, took the helm and transformed the company. He restructured IBM, shifting its focus from hardware to services and software, and revitalized its corporate culture, steering it from near bankruptcy to becoming a global leader in technology services. This story is a powerful example of how visionary leadership and strategic decision-making can navigate a company through trying times and lead it to success.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Do you feel like people don’t want to work anymore? In today’s episode Jason and I have a friendly spar on what’s going on with today’s workforce and if the our work ethic is in collective decline. We also explore how social media trends are shaping the workforce, the importance of focusing on career growth, and four phases of change that we all go through: panic, adaptation, accepting a new normal, and a reluctance to go back to the status quo. Jason is the Editor in Chief of Entrepreneur Magazine and author of “Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career.”

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Have you ever wondered why good employees leave, even when they’re well-paid? It’s a puzzle many leaders face. In today’s leadership spark, we’ll dive into the three key factors that drive employees away, beyond salary: lack of growth opportunities, poor relationships with their leaders, and inadequate work-life integration. It’s important to address these issues within our organizations, and leaders should provide clear paths for growth, foster positive relationships with their teams, and establish guidelines for work-life balance. At the same time, it’s also the employees’ responsibility to seek growth opportunities and set boundaries for work-life integration.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What’s the secret behind the communication strategies of successful leaders? Unlocking your ability to recognize different conversation styles, will leave you best equipped to face challenges ahead. Today I am joined by Charles Duhigg, a Pulitzer Prize-winning reporter and bestselling author of “The Power of Habit” and “Smarter Faster Better,” who dives into the intricate world of effective communication through his latest work, “Super Communicators: How to Unlock the Secret Language of Connection.” In this episode, Charles will reveal how leaders can become super communicators through understanding the different types of conversations—practical, emotional, and social—and the dynamic interplay between them. You will learn to navigate these conversational types with agility, enabling you to foster deeper connections, enhance your decision-making, and cultivate a culture of empathy and understanding within your teams.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are you struggling to build trust within your team? Trust is crucial for effective teamwork. In today’s leadership spark, I explore four key strategies to enhance trust, drawing insights from expert CEOs, researchers, and psychologists. I’ll explore the power of vulnerability in trust, sharing your own challenges, acknowledging emotions, and the importance of demonstrating competence.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Why did Blockbuster really go bankrupt and what did Google have to do with it? Today I'm joined by James Keyes who is the visionary CEO behind three mega successful companies: 7-Eleven, Blockbuster, and Wild Oats. He's also the author of "Education Is Freedom: The Future Is In Your Hands."

Today we're exploring how Jim increased the shareholder value at 7-Eleven by 10x, the challenges of navigating Blockbuster through the 2008 financial crisis and the rise of streaming platforms, and why Jim's philosophy of "Change Equals Opportunity" has yielded so much success.

Discover the critical role of effective communication, how to genuinely engage with your team, and the secrets to cultivating a culture of relentless positivity and innovation. James Keyes lays bare the foundational pillars of leadership that not only build empires but also foster the growth of those who make them.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Do you ever question your own abilities and feel like a fraud, despite your achievements? You're in the company of many, including top executives, who grapple with imposter syndrome. In today's leadership spark, we delve into four effective strategies to conquer this challenge: bolster your confidence by supporting actions with data and stories, use the syndrome as a motivator to enhance interpersonal skills, leverage the Dunning-Kruger effect to acknowledge your true capabilities, and engage in positive self-talk and self-compassion to reshape your internal dialogue. These techniques are pivotal in recognizing your worth and transforming impostor syndrome into a powerful tool for personal growth and empowerment.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is your leadership journey marked by ongoing growth and self-improvement? Embracing continuous learning signifies your path towards becoming an even more impactful leader than you were the day before. Today I am joined by Guy Kawasaki, the Chief Evangelist at Canva and former evangelist at Apple where he worked with Steve Jobs to market the Macintosh. He’s also the author of “Think Remarkable” where he reveals the three foundational pillars of successful leadership: Growth, Grit, and Grace. Discover how these concepts can revolutionize your leadership style, helping you to face challenges with resilience, pursue continuous self-improvement, and extend your success to elevate those around you. Leaders will gain practical strategies for anyone looking to make a lasting impact in their field.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

How do you make sure your voice stands out in any setting? Being a great communicator is a core leadership skill yet it’s also one that many people struggle with. In today’s episode I’m going to go over 8 strategies you can use to make sure that your message gets across regardless of who you are speaking with. I’ll go over everything from mastering the pace of your speech to engaging your audience with compelling stories. Whether you’re addressing a large audience or a small group, these strategies will help you speak confidently and persuasively and help you excel in your leadership career.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Today’s episode is actually courtesy of the Stanford Graduate School of Business that just released a new podcast called If/Then. This is an episode from that program and it features professor Jonathan Levav exploring hybrid work vs in-person work and what approach generates the best ideas. Leaders will learn about the tradeoffs managers must consider when determining workplace modalities and what the best practices are for adapting processes and connections to a distributed environment. Tune in to learn strategies for maximizing innovation and engagement as you navigate the future of work.

Listen to more episodes of If/Then here: https://link.chtbl.com/cjXV4SRE?sid=GreatLeadership

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Overwhelmed by work stress and unsure how to tackle it? You’re not alone. This common challenge can lead to anxiety and panic attacks, with unchecked stress wreaking havoc on both our mental and physical health. It can diminish our productivity and overall happiness. Today’s leadership spark is here to help, offering 5 powerful strategies to fight back: meditation for mental clarity, healthy habits for physical strength, self-compassion for stress management, and hobbies for relaxation. Identifying whether stress stems from a temporary challenge or a toxic environment is crucial—and sometimes, the healthiest choice is to walk away. Let’s dive in and transform how we handle work stress.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

How can the strategic principles of chess be applied in a professional environment? By developing similar critical thinking skills, leaders will be prepared to address challenges with nuanced and anticipatory responses, strategizing five steps ahead in true chess fashion. Today I am joined by Danny Rensch, Chief Chess Officer of Chess.com and international chess master, as we explore how the game’s principles can be translated into effective business strategies. Listeners will gain tips on innovation, team building, and the importance of self-reflection, drawing parallels between mastering chess and excelling in leadership roles.

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Feeling stuck in your quest for career advancement despite your ambition and hard work? It’s a common challenge in today’s fast-paced workplace. Simply putting in extra hours and taking on more tasks often doesn’t lead to the desired recognition or progression. The key lies in adopting smart, strategic approaches. After having hundreds of conversations with CEOs, I’ve distilled powerful strategies that go beyond ordinary advice. These tested and proven methods are designed to make a tangible difference in your career trajectory. In today’s leadership spark, I’ll be sharing the guide to navigating the complexities of the modern workplace with confidence and achieving the success you’ve been striving for.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Do you know how to handle toxic influences in your workplace? Conflict can oftentimes be resolved with compassion rather than defensiveness. Today I am joined by John Miles, best-selling author of “Passion Struck” and host of the Passion Struck Podcast. In this episode John will be sharing frameworks and strategies for cultivating purpose and potential in yourself and your teams through mindful shifts in mindsets and leadership approaches. You will learn how to harness purpose-driven living, applied to your career development. The model centers around four pillars - mindset shifts, behavior shifts, deliberate action, and intrinsic motivation.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Leadership isn’t just about success; it’s about impact. Jack Welch’s financial-driven approach and Elon Musk’s struggles with interpersonal relations showcase the pitfalls of traditional leadership. Tom Peters, best-selling author Thinkers50 inductee into the hall of fame, argues for a shift towards nurturing growth and fostering a positive work culture. In this leadership spark, Tom talks about the difference between being remembered for what you did at work and who you were as a person.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Failure is a powerful teacher, and nobody knows this better than Dr. Amy Edmondson, our guest in today’s discussion. A Harvard Professor and the author behind influential works like “The Fearless Organization” and “Right Kind of Wrong” Dr. Edmondson discusses how to create a culture that not only tolerates failure but learns from it. She outlines the critical distinctions between basic, complex, and intelligent failures, stressing that the real learning comes from the latter. This episode offers leaders a roadmap to build trust among their teams, encourage the sharing of missteps, and adopt a mindset of psychological safety and intelligent risk-taking.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In a cancel culture world, how do you speak up and share what you’re thinking? Leaders are often scared to share their opinions, worried about losing their job, status, or credibility. In today’s leadership spark, Ray Dalio, founder of Bridgewater Associates, one of the world’s largest hedge funds, addresses these challenges. He talks about the importance of being true to yourself and making hard choices, even when it’s difficult. Ray shares his own story of starting from little and working his way up, showing that facing challenges is key to growing personally and professionally. Today’s episode is all about getting rid of the victimhood mentality and taking ownership over your own path.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

No matter the organization, friction is inevitable...but the key is knowing how to navigate and harness it for better leadership. In today’s discussion I sit down with Bob Sutton, Stanford professor, organizational psychologist and best selling author of books including “The No A$$hole Rule” and “The Friction Project” as he dives into the world of ‘friction-fixer’ leadership. Drawing from his extensive research, Sutton shares how to distinguish between beneficial and detrimental friction, explore the tools of ‘friction forensics,’ and implement strategies that can streamline processes, enhance performance, and reduce burnout. Join us for a captivating discussion that equips leaders with actionable tactics to conquer challenges and embrace positive change.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In high-stakes environments like NASA, the margin for error is incredibly slim. Even minor mistakes can lead to substantial setbacks and costs, which is why Thomas Zurbuchen, NASA’s Former Science Mission Directorate Associate Administrator, emphasizes the critical need for precision and careful management in space exploration. In today’s leadership spark, I chat with Thomas to discuss how NASA approaches making critical decisions, having a culture of open communication, and learning from mistakes. These have all been vital elements of leadership during projects like the Hubble and James Webb Space Telescopes.

________________

This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Running a fully remote company while making sure you can deliver on short-term goals and long-term innovation is not an easy thing to do! In today’s discussion I sit down with Workleap Co-founder and CEO Simon De Baene who shares hard-earned lessons in leadership from 18 years of building a successful company. He dives into frameworks for maintaining innovation as the company grows, and the importance of delegating without losing control. Simon also offers a candid look at both his strengths and weaknesses as a leader. You will learn the value of authenticity and humility at the top, as well as how to improve at having difficult conversations around accountability.

________________

This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Have you ever felt like you don’t deserve to be where you are or that you aren’t good enough? Imposter syndrome is something that most people in the world will experience at some point in their lives and, believe it or not, many aspiring leaders often doubt their abilities and suitability for higher roles, especially when they come from backgrounds that don’t typically align with those positions. In today’s Leadership Spark, Chano Fernandez, Former Co-CEO at Workday, shares the importance of overcoming self-doubt and embracing opportunities, even when they seem out of reach. Chano also touches on leadership challenges, including the loneliness that can accompany senior executive roles, the significance of maintaining a positive attitude, and the value of connecting with employees through shared experiences. His story serves as a testament to overcoming self-doubt and reaching your maximum potential.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are you lucky or are you good? The smallest and seemingly most random decisions you make in your life can have a profound impact on your career success. Does this mean that we shouldn’t try to be the best at what we do? In today’s discussion I speak with Dr. Brian Klaas, a professor at the University of College London and best-selling author of “Fluke: Chance, Chaos, and Why Everything We Do Matters.” In this episode, Klaas offers counterintuitive advice for embracing uncertainty and experimentation over excessive optimism and control. You’ll learn how chaos theory impacts your life, if you can create your own luck, if change is driven by trends or leaders, and how meritocracy battles with luck for making the greatest impact in what you do.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Imagine if you could feel calm and in control even during your most stressful moments at work. What if small shifts in how you process emotions allowed you to make better decisions and strengthen important relationships? NYT Best selling author and Psychologist Rick Hanson reveals how understanding your feelings through vulnerability is the overlooked key to resilience. Discover the science behind stress and anxiety, and learn why emotional awareness enhances well-being and performance under pressure.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is AI going to take your job? Yes! But is that really a bad thing and what does it mean for the future of work?

Sweetgreen is an American fast-casual food chain with more than 220 locations and 6,000 employees.

They are actively implementing technology in their restaurants to make the food, but are they losing people as a result? Jonathan Neman is the Co-Founder & CEO of Sweetgreen and in today’s episode we’re talking about balancing humanity with technology and people with profits. After today’s episode, you’ll walk away with strategies for thoughtfully integrating new technologies, prioritizing employee well-being and finding “win-win” solutions that benefit all parties.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Before Netflix, Facebook or Google even existed, a small group of entrepreneurs took a huge risk launching what would become the first major internet service.  In today’s Leadership Spark, Steve Case, Co-Founder of AOL and CEO of Revolution LLC, shares his journey of what it took to get America Online off the ground before people even heard of the Internet. While most people would think investing in internet companies in the 80’s was CRAZY RISKY, Steve had a vision that this new technology could change the world if they could just get it into people’s hands. In this interview, he shares never-before-told stories of the challenges they faced connecting users at dial-up speeds and convincing skeptical investors to back their idea. Steve also touches on how Revolution now does its part in funding and investing in companies of the future.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Do you practice having gratitude everyday? Positivity can powerfully alter your ability to connect with your team and slingshot your leadership to new bounds of resilience and success. In this episode, we’re joined by Jon Gordon 15x best-selling author, most popularly known for “The Power of Positive Leadership” with over 1,700 reviews on Amazon. Learn how to unite your organization in the face of adversity, build a strong company culture, and develop a connected and committed team. Tune into today’s episode to better establish positivity in your leadership approach and learn to view every challenge as an opportunity to grow.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

There’s a difference between getting feedback vs getting CANDID feedback, and that’s what leaders need more of. Not only that, but leaders need to make sure that ALL employees are able to provide that feedback and to challenge their leaders. This creates a culture where every voice, from every background, is not just heard but valued. In today’s leadership spark, I talk with Peyman Kargar, the Global Chairman and CEO of INFINITI. He shares valuable insights on leadership that inspires and motivates employees. We explore his commitment to open communication, regularly seeking feedback from his team helps him make informed decisions and respect their expertise. He also stresses the importance of personal hobbies in maintaining work-life balance.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is working in the office dead? With the rise of remote work it appears that home offices becoming the new corporate hubs. But what does the data actually say? Dr. Nicholas Bloom from Stanford University has been studying the work from home trend from over 20 years and he has hard data that shows what has been going on and why. In today’s episode we are tackling the big questions around the rise of WFH: How does it affect productivity and innovation? What does it mean for the balance of power in organizations? Is in office work really dead? What does the future of working from home look like? What are the pros and cons of working from home? What are some of the top companies actually doing? Get ready for an in-depth discussion on the future of work. The bonus episode with Dr. Bloom will explore some practical tips and strategies for leading a hybrid workforce effectively.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are 360 reviews effective? If you’re skeptical, then you won’t want to miss this story from Frank Blake, the former CEO of The Home Depot. We’ll explore leadership lessons he learned, his approach to feedback, and his unconventional rise to CEO. Blake shared compelling tales, such as how he unexpectedly took the reins of one of the largest companies in the world after a last-minute call from the board. We also get his take on learning from the intense Jack Welch at GE early in his career. But it's Blake's strong opinions on 360 reviews that provide truly valuable insight. Frank Blake says they are complete waste of time, do you agree?

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What’s more important for leadership, emotional intelligence or IQ? The right use of EQ can revolutionize your approach to decision-making, relationship building, leadership, and communication. In this episode, I am joined by Dr. Travis Bradberry, best-selling author of "Emotional Intelligence. 2.0," as he reveals how emotional intelligence can be consciously developed and refined. We’ll explore why so many leaders struggle with EQ, what EQ is and why it’s important, and the four core EQ skills. You won't want to miss this episode!

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Should you really be hiring for “culture fit?” It turns out that doing this could actually keep you from finding your best people! My guest on today’s show explains why that’s the case and what leaders should really be looking for. On this Leadership Spark, I sit down with former Navy SEAL Mike Sarraille to get his perspective on attracting top performers. We discuss why solely assessing culture fit can cause you to miss great candidates, the importance of regularly reviewing your talent pool, tactical advice on hiring for qualities that can’t be taught, and the nine key characteristics that special operations look for in high performers. We also cover the importance of vulnerability in leadership and why asking for help shows strength, not weakness.

__________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is leadership like a game of chess? Imagine navigating the complex world of leadership with the precision and foresight of a chess grandmaster. In this episode, we’re joined by Michael Watkins, author of ‘The Six Disciplines of Strategic Thinking,’ who draws parallels between the two realms. Learn how to sharpen your pattern recognition skills, boost mental agility, and develop visionary thinking to guide your team effectively. Tune into today’s episode to better understand the 6 disciplines of strategic thinking, refine your decision-making skills and better prepare to lead future-ready teams.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Look around you right now. Every piece of technology is powered by a microchip, but what happens if we lost access to those chips? Chris Miller, an expert in international history and “Chip War” author, joins us to discuss the strategic significance of semiconductor technology in shaping your world. Miller reveals how this critical yet often underestimated technology influences global economics, power structures, and policy-making. For leaders eager to leverage technology for their success, Chris underscores the importance of understanding semiconductor technology for effective, forward-thinking leadership, while equipping yourself with the knowledge to lead confidently in a tech-centric world and shape future trends.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/