9-1-1 Survival Guide

Welcome to a new episode of 9-1-1 Survival Guide! This September, in honor of Thyroid Cancer Awareness Month, our 9-1-1 Training Coordinator explores crucial health topics that are often overlooked in the high-pressure world of emergency services. In this episode, we delve into the importance of understanding thyroid health, including the role of the thyroid gland and the significance of early detection in combating thyroid cancer. We also provide actionable advice on balancing both mental and physical health despite a demanding schedule. Discover strategies for managing stress and keeping up with essential medical appointments, even when your work in a call center seems all-consuming. Our discussion aims to motivate you to integrate self-care into your busy routine, ensuring you stay in top form to perform your vital role effectively.

In this episode of the 9-1-1 Survival Guide, Bret Batchelor dives into the challenging yet rewarding world of training to become a 9-1-1 telecommunicator. Ever wondered if your trainer hates you? You're not alone. Bret explores the intense training environment where tough love is often a key component.

In this inaugural episode, we introduce the podcast and its mission to educate, empower, and support 9-1-1 telecommunicators. Whether you're interested in joining the field, new to the job, or a seasoned professional, this episode is for you. We dive into a crucial topic for all telecommunicators: how to effectively handle and learn from constructive criticism. Drawing from personal experiences and industry insights, we explore practical strategies to embrace feedback, improve performance, and enhance your contribution to emergency response efforts. Join us as we embark on this journey together, seeking to not only survive but thrive in the dynamic world of 9-1-1 dispatch.