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BNZ Connect SME Podcast

BNZ Connect SME Podcast

Bank of New Zealand
Business, Education

Get insights into the unique challenges and creative solutions of some of New Zealand’s most innovative businesses. This podcast brings together two businesses per episode to discuss how they navigated sudden change during New Zealand’s COVID-19 lockdown, what they learned, and how they’re looking to the future. Hosted by New Zealand Herald Business Editor at Large, Liam Dann. The views and claims expressed by individuals in this podcast are their own and do not represent the views of Bank of New Zealand. This material is for general information purposes only and doesn’t constitute financial, legal or tax advice. Neither BNZ nor any person involved in this podcast accepts any liability arising out of the use of, or reliance on, all or any part of the content.

9 - Managing rapid growth
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  • 9 - Managing rapid growth

    For some SMEs COVID-19 presented an opportunity for rapid growth, but like many businesses who experience a surge in demand, there can be a number of growing pains along the way. For Kenneth Leong, Co-Founder and Director of face masks company Meo, the global pandemic saw product demand go through the roof – and managing supply, demand, and logistics proved extremely challenging. For Simon Furness from online meat retailer Hyper Meat the ‘mates helping mates’ mantra inspired an opportunity to combine his existing business with another in a few days – launching a new online platform which generated a stream of demand that they weren’t quite prepared for. Hear how they navigated these challenges by leveraging their networks, motivating their staff, and collaborating with other businesses – and the lessons they learned which are helping position them for long-term, sustainable growth. 

    The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts

    Fri, 11 Sep 2020 - 31min
  • 8 - Making tough decisions under pressure

    Being a business owner means making tough decisions. When some businesses were forced to close their doors during New Zealand’s initial Level 4 COVID-19 lockdown, or faced losing millions of dollars of assets, the decisions made in those moments can have impacts forever. For Christchurch restaurant owner Anton Matthews from FUSH and Ryan McQuerry and Nick Lubeck interior plantscaping business Outside In, deciding where to make sacrifices to save their businesses was a daunting challenge. When people are your biggest asset, and your biggest expense, the decisions you make when the pressure is on can have long term impacts. Discover how they faced into these challenges with optimism and resilience, maintaining their strong company cultures and a commitment to their customers, staff, and communities. Hear their insights as we continue to work through the ongoing impacts of COVID-19.

    The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts.

    Mon, 07 Sep 2020 - 32min
  • 7 - Passion and purpose

    When your business’ future is up in the air, it can be a good idea to focus on your core values and passions. For two Wellington-based tech companies, New Zealand’s initial lockdown presented opportunities for both innovation and reflection. For Jessica Manins, CEO of virtual reality social gaming business Beyond, it was a time to explore how social gaming could connect people in their homes. For Nic Gibbens from digital agency PaperKite, lockdown created capacity to develop an app called Rippl that would not only give their staff purpose, but helped them create a solution that could benefit the country. Both these experiences led each business owner to reflect on their roles within their businesses and how they should position themselves for success personally and professionally. Hear their insights as we continue to work through the ongoing impacts of COVID-19.

    Hosted by New Zealand Herald Business Editor at Large, Liam Dann.

    The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts.

    Mon, 31 Aug 2020 - 32min
  • 6 - Leveraging local

    Lockdown of the borders could have been devastating for two businesses reliant on international tourists. But Richard Ussher from Nelson’s popular Cable Bay Adventure Park and Oscar Rodwell from BONZ, a Queenstown based retailer and manufacturer for New Zealand made apparel are two innovative businesses who weren’t going to let a global pandemic cut them off from their customers. Discover how they engaged their workforce, deconstructed their businesses and found creative ways to leverage a domestic audience. Hear their insights as we continue to work through the ongoing impacts of Covid-19.

    Hosted by New Zealand Herald Business Editor at Large, Liam Dann.

    The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts.

    Mon, 24 Aug 2020 - 33min
  • 5 - Trusting your gut or the numbers

    When a crisis hits, do you turn to data and information to help you navigate a way through or do you rely on your gut? In this episode we speak to two innovative businesses both faced with the challenge of guiding their staff and customers through at a time of uncertainty as New Zealand went into COVID-19 lockdown. Angie Judge, owner of SAAS business Dexibit, turned to the data to help guide their customers through the uncertainty. While Emily Miller-Sharma, co-owner of fashion retailer Ruby, trusted her gut to keep up with the pace of decision making she was faced with. Their ultimate goal? Putting the needs of their customers first. The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts.

    Mon, 10 Aug 2020 - 35min
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