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Tata Consultancy Services' Podcast

Tata Consultancy Services' Podcast

TCS Global

We're a purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief!

27 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.8 - Understanding customers as people with Amit Manurkar
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  • 27 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.8 - Understanding customers as people with Amit Manurkar

    Amit Manurkar, Vice President, Digital, Marketing and Personalization, Marriott International, a TCS customer, shares his process to understand and segment audiences with a human-centric philosophy in the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences. Keep listening to learn more about GenAI and the transformation of customer experiences.

    Tue, 15 Oct 2024
  • 26 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.7 - Summing it up: AI in action with Ronak Doshi

    Ronak Doshi, Partner, Everest Group, joins the final episode of TCS Talks Tech Season 2: The Era of AI Experiences to share his perspective on the industries seeing the most AI acceleration and what it means for future AI use-cases. Listen to the entire season of the podcast, where John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.

    Tue, 30 Jul 2024
  • 25 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.6 - AI will scale, humans will think with George Cairns

    George Cairns, Head of Product: Personalization with Lloyds Banking Group, a TCS customer, discusses why GenAI makes him excited about the future. Will AI finally give us the time we need to think, strategize, and deliver marketing experiences that matter? Listen to the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew explore how GenAI is transforming customer experiences.

    Tue, 23 Jul 2024
  • 24 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.5 - Why we won’t think about AI in five years with Joe McKendrick

    Notable technology author and independent analyst Joe McKendrick sees a future where AI is invisible. What would this mean for how we work, and how we live? Join in on the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.

    Tue, 16 Jul 2024
  • 23 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.4 - AI as a huge enabler of B2B customer experiences with Kumar Vanapalli

    Season 2 explores how AI is evolving to create a new era of customer experiences. In Episode 4, Kumar Vanapalli from Infineon Technologies unpacks the differences and similarities between B2B and B2C marketing and the role AI can play in both.

    Tue, 09 Jul 2024
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