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- 27 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.8 - Understanding customers as people with Amit Manurkar
Amit Manurkar, Vice President, Digital, Marketing and Personalization, Marriott International, a TCS customer, shares his process to understand and segment audiences with a human-centric philosophy in the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences. Keep listening to learn more about GenAI and the transformation of customer experiences.
Tue, 15 Oct 2024 - 26 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.7 - Summing it up: AI in action with Ronak Doshi
Ronak Doshi, Partner, Everest Group, joins the final episode of TCS Talks Tech Season 2: The Era of AI Experiences to share his perspective on the industries seeing the most AI acceleration and what it means for future AI use-cases. Listen to the entire season of the podcast, where John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.
Tue, 30 Jul 2024 - 25 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.6 - AI will scale, humans will think with George Cairns
George Cairns, Head of Product: Personalization with Lloyds Banking Group, a TCS customer, discusses why GenAI makes him excited about the future. Will AI finally give us the time we need to think, strategize, and deliver marketing experiences that matter? Listen to the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew explore how GenAI is transforming customer experiences.
Tue, 23 Jul 2024 - 24 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.5 - Why we won’t think about AI in five years with Joe McKendrick
Notable technology author and independent analyst Joe McKendrick sees a future where AI is invisible. What would this mean for how we work, and how we live? Join in on the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.
Tue, 16 Jul 2024 - 23 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.4 - AI as a huge enabler of B2B customer experiences with Kumar Vanapalli
Season 2 explores how AI is evolving to create a new era of customer experiences. In Episode 4, Kumar Vanapalli from Infineon Technologies unpacks the differences and similarities between B2B and B2C marketing and the role AI can play in both.
Tue, 09 Jul 2024 - 22 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.3 - Making AI make a difference in human healthcare with Holly Kessinger
Holly Kessinger, Vice President, Digital Experience Solutions at Humana, a TCS customer, shares her vision for frictionless healthcare experiences. Can positive healthcare customer experiences make the world a better place? Listen to the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew speak to marketing and AI experts, to find out.
Tue, 02 Jul 2024 - 21 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.2 - What does a modern marketer need to be with Greg Stuart
Greg Stuart, CEO of MMA Global, a TCS Partner, is on a mission to save marketing from marketers. How does he think marketing needs to change to take advantage of AI? Listen to the latest episode of TCS Talks Tech Season 2: The Era of AI Experiences, where John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.
Tue, 25 Jun 2024 - 20 - TCS Talks Tech - Season 2: The Era of AI Experiences Ep.1 - Exploring the era of AI experiences with John O’Leary and Andrew Corcione
Season 2 explores how AI is evolving to create a new era of customer experiences. In Episode 1, John and Andrew ask some tough questions around AI’s potential for good.Season Description:In Season 2, hosts John O’Leary and Andrew Corcione explore how GenAI is transforming customer experiences, speaking with marketing experts and senior leaders from TCS Interactive’s diverse range of customers, including major brands like Marriott and Humana. Guests share their personal career journeys and per...
Tue, 18 Jun 2024 - 19 - TCS Talks Tech - Season 1: Digital Twinning Ep.8 - Fitness and the future with Haley Price
TCS’ Head of Sponsorship, North America, Haley Price discusses TCS’ presence in sports and how she helps TCS bring a focus on innovation and inspiration to the worlds of long-distance running and Formula E racing.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to imp...
Thu, 28 Mar 2024 - 18 - TCS Talks Tech - Season 1: Digital Twinning Ep.7 - Creating the digital heart with Dr Srinivasan Jayaraman
TCS Principal Scientist Dr. Srini shares his process for creating the first-ever Digital Heart for a long-distance runner, notable marathoner and Olympian Des Linden.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human lives. Andrew and John ...
Tue, 26 Mar 2024 - 17 - TCS Talks Tech - Season 1: Digital Twinning Ep.6 - Running to the future with Bill Quinn
TCS Futurist Bill Quinn discusses his personal journey creating a digital twin training platform to help complete his first-ever marathon.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human lives. Andrew and John interview internal and exter...
Mon, 18 Mar 2024 - 16 - TCS Talks Tech - Season 1: Digital Twinning Ep.5 - Digital Twins as flight simulators with Joe McKendrick
Author, independent researcher, and speaker Joe McKendrick joins the podcast to share a historical look at digital twins, discuss the transformation of journalism, and more.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human lives. Andrew an...
Wed, 13 Mar 2024 - 15 - TCS Talks Tech - Season 1: Digital Twinning Ep.4 - Finding the future with Frank Diana
TCS Principal Futurist Frank Diana discusses his process for envisioning outcomes as a futurist and why he’s personally excited about the potential of digital twins to transform healthcare.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human ...
Mon, 11 Mar 2024 - 14 - TCS Talks Tech - Season 1: Digital Twinning Ep.3 - Opportunities for optimism with Kevin Benedict
TCS Futurist Kevin Benedict shares his perspective on why emerging technologies like digital twins mean many opportunities to create positive change across industries and society.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human lives. And...
Thu, 07 Mar 2024 - 13 - TCS Talks Tech - Season 1: Digital Twinning Ep.2 - Making it real with Amy Webb
World-renowned Futurist Amy Webb joins the podcast to speak to why digital twin adoption is picking up and what C-Suite leaders need to do see business results from the technology.Season Description:Hosted by John O’Leary, North America Corporate Communications Manager, and Andrew Corcione, Head of US Communications, TCS Talks Tech Podcast’s inaugural season “Digital Twinning” focuses on an individual facet of digital twin technology and its application to improve business and human lives. An...
Mon, 04 Mar 2024 - 12 - TCS Talks Tech - Season 1: Digital Twinning Ep.1 - Scratching the surface with John O’Leary and Andrew Corcione
John O’Leary and Andrew Corcione kick off Season 2 with some questions around AI’s potential for good and the future of customer experiences. Join TCS Talks Tech Season 2: The Era of AI Experiences as John and Andrew speak to marketing and AI experts from Humana, Marriott, Infineon Technologies, Lloyds Banking Group, and others to explore how GenAI is transforming customer experiences.
Tue, 27 Feb 2024 - 11 - Many notes, #OneTCS song!
Belief is all about persevering during the little moments in life – those that come together to trigger a sea change before you even realize it. People who are part of the extended universe within and around Tata Consultancy Services (TCS) pushed through with belief amid a transformational pandemic, and this is their story. Recently we also launched the TCS Belief Song, a collaborative effort to capture the hopes and dreams of a vibrant global community. Tune in to this podcast to hear T...
Thu, 10 Mar 2022 - 10 - The Next Big Think Ep.10 - Build Integrity with Digitized Food Journeys
Well, we’re not there yet, but this is just a taste of things to come. Phil Harris, the co-founder and president of ripe.io, a TCS COIN™ Accelerator start-up, feels the future of the food industry belongs to personalization. ripe.io uses predictive consumer analytics, which leverages blockchain technology to aggregate real-time data into one dashboard and help understand consumer preferences. To tackle the challenges of large food production systems, the company uses a blockchain-based networ...
Fri, 25 Feb 2022 - 9 - The Next Big Think Ep.9 - Manage Your Talent Smartly, Digitally
What do you think makes for a truly digital experience when it comes to talent management? An IT department that uses traditional recourse devices such as a helpdesk and internal support to understand how employees use their services? Or a team that leverages analytics and automation to solve employee issues and ensures digital adoption?You needn’t answer.Pedro Bados, co-founder and CEO of Nexthink, a TCS COIN™ Accelerator start-up, talks about the need for innovation in the user-computing in...
Wed, 09 Feb 2022 - 8 - The Next Big Think Ep.8 - Connecting the Operational Dots
Sometimes, the best way to connect is by ‘breaking’. That’s right! In this episode of the Next Big Think!, Sundeep Ravande, the CEO of TCS COIN™ startup Innovapptive, unveils the magic of breaking silos and how it paves the way for collaboration and enhanced productivity. The podcast captures the concept of a ‘connected worker’ and explores how Innovapptive ensures worker safety, while helping customers improve their SG&A (Selling General and Administrative Expenses) and revenue per emplo...
Fri, 28 Jan 2022 - 7 - The Next Big Think Ep.7 - Online Shopping 2.0
Chemi Katz, co-founder, and CEO of Namogoo, a TCS COIN™ Accelerator startup, talks about the discreet nature of hijacking in -commerce and how the company creates unstoppable customer journeys for online shoppers.In this episode of the Next Big Think!, we uncover the risks that come with digital advertising and explore how Namogoo increases conversion and prevents loss of reputation due to bad customer experiences.Why is customer hijacking prevention the next big thing? Chemi feels that with ...
Fri, 14 Jan 2022 - 6 - The Next Big Think Ep.6 - Content Creation, Reimagined with AI
What’s next for a technology that delivers near-perfect results? Step up and aim for the next big thing! This is exactly what Narrativa, a TCS COIN™ Accelerator startup that produces automated content for various industries, aspires to do with natural language generation (NLG). David Llorente, the founder, and CEO of the company explains how NLG-enabled content is almost perfect, and the next step is to write more complex stories in lesser time. In this episode of The Next Big Think! witness ...
Tue, 28 Dec 2021 - 5 - The Next Big Think Ep.5 - Unlocking Data, the Intelligent Way
What’s a structured way to tackle unstructured data? Find out in this episode of the Next Big Think! as our host and TCS futurist Kevin Benedict and Amit Jnagal, CEO and founder of TCS COIN™ Accelerator start-up Infrrd, take you through a journey of acronyms, automation, and much more.Amit demystifies ML, IDP, and RPA and explains how they come together at Infrrd to automate the process of reading documents and extracting value. Amit elucidates Infrrd’s technology with a mortgage industry use...
Wed, 22 Dec 2021 - 4 - The Next Big Think Ep.4 - To the 5G: Future of Speed
If you can imagine a world with millions of interconnected 5G private networks, then you are ready to step into the future. Dr. Ganesh Sundaram, the founder and CEO of TCS COIN™ start-up Alefedge, believes every enterprise can now become their own mobile operator by building a private 5G network. Oh wait, isn’t 5G complicated? Fret not! In this episode of The Next Big Think!, Ganesh simplifies 5G technology and takes us through how Alefedge, a start-up that’s part of TCS’ COIN™ Accelerator pr...
Tue, 14 Dec 2021 - 3 - The Next Big Think Ep.3 - The Future of Insurance
This episode of The Next Big Think! is a deep dive into what blockchain is and what it brings to the industry – specifically the insurance industry. Ranvir Saggu, CEO, Blocksure, a startup under the COIN™ Accelerator program, explains how blockchain and distributed ledger technology (DLT) are different but often used interchangeably. Blocksure has developed a technology platform that delivers tailored products and schemes for over three billion people across the globe. As a blockchain expert,...
Tue, 07 Dec 2021 - 2 - The Next Big Think Ep.2 - Why Industry 4.0 is About Industrial Automation
Our guest in Episode 2 of The Next Big Think! figured out as a student engineer in university that asset monitoring and maintenance, especially in legacy-led industries like oil and gas, was becoming more complicated, not less. So, he and a bunch of friends devised a plan to make it simpler.Daniel Raj David is the co-founder and CEO of the startup Detect Technologies, a company that is part of TCS' COIN™ Accelerator program. Detect Technologies focuses on industrial AI and SaaS, and is reimag...
Tue, 07 Dec 2021 - 1 - The Next Big Think Ep.1 - Data is the new age gold for business
TCS Co-Innovation Network presents - The Next Big Think! A shout out to the future. The TCS Co-Innovation Network is a program that brings alive the innovation ecosystem by collaborating with startups, academia and the business community. If you’re a startup that’s looking to scale, TCS COIN is where you start. “We see data coming from everywhere these days - from watches to refrigerators…”, says Susan Cook, CEO of Zaloni – a startup that works in the sphere of data managem...
Tue, 12 Oct 2021
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